Industries&Use case

  • Products Blog
    Call Deflection: Enhancing Customer Experience and Agent Productivity
    Learn how call deflection can make customer service more efficient and save everyone's time.
  • Use Case Blog
    Contact Center Optimization: 3 Essential Tips for Managers
    Contact Center Optimization: three tools to bring it to the next level and facilitate customer satisfaction and loyalty.
  • Use Case Blog
    Why Recording Call and Contact Center Calls Is Essential
    Unlock insights and elevate customer service with advanced call recording and analytics from Imagicle.
  • Products Blog
    Leveraging Call Analytics for Business Growth
    Explore the potential of Imagicle Call Analytics to boost your business efficiency, cost reduction, and regulatory compliance.
  • Products Blog
    Digitizing the Traditional with Imagicle Digital Fax
    Transform your business communication, reduce costs, and contribute to a more sustainable work environment.
  • Products Blog
    Ensuring Compliance and Exceeding Customer Expectations with Call Recording
    Improve customer service, enhance agent training, and maintain compliance across various sectors.
  • Products Blog
    How to empower customer service with Imagicle. 
    Learn how to empower agents and overall customer service with AI-powered technology and unified call management.
  • RegistratiRegistrati
    Event Blog
    Six reasons to attend the Imagicle for Webex Calling Virtual Roadshow
    Registration for the Imagicle for Webex Calling Virtual Roadshow is officially open! Discover why you should attend.
  • Event Blog
    How Imagicle Made Waves at Cisco Impact 2023
    What happened at Booth 23 of Cisco Impact '23? New integrations for Webex Calling, speeches, and more. Find out!
  • Customer success Blog
    3 must-have skills for a successful Customer Service.
    Discover the customer service skills needed for a successful business, in any vertical.
  • DownloadDownload
    Brochure Blog
    Turn your hybrid work into a happy place with Imagicle UCX Cloud Suite.
    Discover our Cloud proposition and why it’s a keypoint in building the ideal hybrid work environment for your business.
  • People Blog
    The Importance of ESG Strategy and how we made it real with our Digital Fax.
    Environmental, social, and governance issues and practices are every day more relevant. Discover how Imagicle addresses them.
  • Products Blog
    Voice Analytics: AI and use cases to elevate customer satisfaction.
    Introducing Voice Analytics, a cloud-native AI service unlocking the real power of the content of phone conversations.
  • Products Blog
    Your sigh of relief: Imagicle UCX Cloud Suite.
    Before our communications, it was our needs that changed. What needs do YOU identify with? Let's find out.
  • Event Blog
    Cisco Live Europe 2020: keynotes and highlights.
    CLEUR 2020: the Imagicle team was at the forefront, among the top tier sponsors of 2020. Here is our feedback on the most important Cisco event in Europe.
  • Event Blog
    Cisco Live Europe 2020, here we come!
    Getting ready for Cisco Live Europe 2020, a once-a-year opportunity to connect with peers and showcase our faster, smarter and easier Imagicle news!
  • Event Blog
    Imagicle @ Cisco Impact
    Cisco Impact is not like any other event. With more than 18,000 attendees and over 98 countries represented, it's a unique opportunity to build relationships.
  • Customer success Blog
    All you need to know about listening if you want to succeed in sales.
    Find out how to break the loop of bad listening habits, build trust and ensures that the conversation results in a mutually beneficial experience (plus, you’ll learn the story of a monkey named Julio!)
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