Be the first to discover the brand new Summer Release 2022 updates on the Imagicle UCX Cloud Suite for MS Teams:
- Imagicle Call Analytics, now able to monitor external calls in both Direct Routing and Operator Connect modes,
- Automatic user synchronization from Azure AD to the Imagicle UCX Cloud Suite. Your MS Teams users list will automatically synchronize to the Imagicle UCX Cloud Suite and will be accessible directly from your Attendant Console.
- Imagicle Conversational AI, taking IVR services to the next level through virtual agents and chatbots. Perfectly integrated with MS Teams.
Senior R&D Manager Product Owner - Unified Communications