Hunt Groups and Device Model Adoption reports on Call Analytics.

Sales Lab

Join the webinar and deep dive into two brand new Imagicle Call Analytics’s reports with a full set of KPIs and discover why they will help your customers gain insights and make data-driven decisions: 

  • Device Model Adoption reports are useful to monitor call flows, understand how device usage changes over time both for physical and virtual phones, and improve device model adoption overall. 
  • Hunt Groups reports providing valuable insights to improve the calling experience and quality of Customer Service while monitoring the number of handled, missed, and answered calls, average waiting time, duration, and total duration. 
Olga Nevzorova
Former Sales CEE & Africa