Winter Release 2023

From UC to UCX Suite: next-level eXperience. Available from Dec. '22.

Adding an X to empower Customer and Employee eXperience.
Discover more at the dedicated webinar on Nov. 30!

REGISTER NOW

Get a taste of what's new.

Imagicle Screen Recording. Enhanced customer eXperience.

The new add-on of Imagicle Call Recording to capture agents’ on-screen activities during calls and replay the customer interaction to better understand, audit, and review business processes.

Voice Analytics. Improved collaboration eXperience.

Not only is it 3x faster, it also has two new tools to improve the organization of transcriptions for agents and supervisors. Tags to identify key conversations and groups to allow easier management of transcriptions.

Conversational AI. Human&Virtual: better eXperience.

Enjoy a brand-new dashboard and statistics to analyze the performance of Voicebots and Chatbots and a completely new way to integrate with Whatsapp avoiding 3rd party providers.

Imagicle gadgets. New look, new user eXperience.

A renovated look&feel for the Imagicle Gadgets: Call Recording, Digital Fax, Contact Manager. Enjoy the advanced features you already know and love, on your favorite calling platform, with a finer experience.

Support Portal. A new support eXperience.

With one single interface, you can check, manage, and follow the status of your support tickets at every step. Plus, you'll have a clear view of service level agreement, priority, submission date, and more.
See all
Discover more at the webinar.

The webinar is on the way! Register now and be the first to discover all the news.

Pick your language and register now.

  • EN WatchWatch
    WEBINAR - Release
    45’
    Winter ’23 – From UC to UCX Suite. Next-level eXperience.
    Discover what’s new in the Imagicle UCX Suite, now with an added X multiplying the power of Customer and Employee eXperience like you've never seen before.
  • FR WatchWatch
    WEBINAR - Release
    45’
    Winter ’23 – De UC à UCX Suite. Un niveau d’eXpérience en plus.
    Discover what’s new in the Imagicle UCX Suite, now with an added X multiplying the power of Customer and Employee eXperience like you've never seen before.
  • IT WatchWatch
    WEBINAR - Release
    45’
    Winter ’23 – Da UC a UCX Suite. Una nuova eXperience.
    Scopri le novità di Imagicle UCX Suite, ora con una X in più che moltiplica la potenza Customer e Employee eXperience come non hai mai visto prima.
  • EN WatchWatch
    WEBINAR - Release
    45’
    Winter ’23 – From UC to UCX Suite. Next-level eXperience.
    Discover what’s new in the Imagicle UCX Suite, now with an added X multiplying the power of Customer and Employee eXperience like you've never seen before.
  • FR WatchWatch
    WEBINAR - Release
    45’
    Winter ’23 – De UC à UCX Suite. Un niveau d’eXpérience en plus.
    Discover what’s new in the Imagicle UCX Suite, now with an added X multiplying the power of Customer and Employee eXperience like you've never seen before.
  • IT WatchWatch
    WEBINAR - Release
    45’
    Winter ’23 – Da UC a UCX Suite. Una nuova eXperience.
    Scopri le novità di Imagicle UCX Suite, ora con una X in più che moltiplica la potenza Customer e Employee eXperience come non hai mai visto prima.