Imagicle news.


Winter release 2018

janv. 16 2018


Winter release 2018
takes the slope.



The new Winter 2018 release introduces important new features for Imagicle Call Recording such as compliance with MIFID II and GDPR regulatory requirements, Imagicle Attendant Console now available also for Apple Mac OS and Imagicle Hotel Pack, which can count on high reliability. The new releases are available for 64bit systems only.


Call Recording

All you need for MIFID II and GDPR regulations.

Recording announcement
Secure call recording and encryption
Flexible retention policy
Role-based privileged access
Selective on-demand call recording
Tampering detection
Audit trail



Greater security

  Greater traceability   Greater easy of use

Recordings are encrypted by a certificate and can be listened by authorized people only with the guarantee they have not been tampered with.


It is now possible to track all the operations carried out by users on recordings such as access, editing and downloading.


Decide whether to start recording a call simply by pressing a button on your phone or from third-party systems using public APIs.



Attendant Console


Now available on Mac OS.

From now on, Mac users will benefit from the advantages of Imagicle Attendant Console, managing calls like never before.



Imagicle hotel pack

Hotel Pack for Cisco UC


High reliability checks-in with the
Imagicle Hotel Pack.

It is now possible to create a high reliability in active-hot standby made for the hotel's PMS, thus ensuring a continuous workflow.




ApplicationSuite for Cisco UC


New installation and update requirements.

Starting with the Winter 2018 release, Imagicle ApplicationSuite is available for 64bit operating systems only (Windows Server 2008 or higher) and requires SQL Server 2008 or higher.

In case you are still using a 32bit operating system, we suggest you to immediately migrate to a 64bit operating system, to take advantage of new features introduced with new releases. The latest version available for 32bit systems is Summer 2017 release (2017.6.4) that you can still download from the "End of Sale Products" section on our website.