26 January, 2024

Imagicle at Enterprise Connect 2024.

📅 March 25-28th, 2024

📍Gaylord Palms, Orlando, FL, and Virtual

Exciting news awaits at Enterprise Connect, where we’ll be at booth 2128 featuring the Imagicle UCX Platform, designed to empower the experience of your teams and customers.

Plus, get ready for the official launch of the new UCX Engage Essentials offer, crafted to seamlessly complement Webex Customer Experience Essentials. The perfect fit to enhance CX and complete your Call Center by adding digital, self-service and compliance capabilities:

  • Agent Chat Console embeddadble in your Webex App to engage your customers on digital channels (Web, Email, SMS, Whatsapp, Messenger and Telegram) and manage chatbots escalation.
  • Imagicle Virtual Agents to automate conversations with customers in natural, human-like way to answer questions and resolve common issues over Web, Email, SMS, Whatsapp, Messenger and Telegram and voice.
  • Imagicle Smartflows, a comprehensive platform to build your digital and voice conversations, human and virtual, 100% no code.
  • Ensure compliance to both external regulations and internal procedures
    and improve customer satisfaction with Compliance RecordingScreen Recording and Voice Analytics. 

Not making it to Enterprise Connect? Book a virtual demo of any Imagicle product!

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