Telisca is now part of Imagicle.

Welcome to the family!

As of November 9, 2022, Imagicle has completed the acquisition of Telisca and welcomed its team to Imagicle.

Welcome! What are you looking for?

Support portal

Do you need support? Open a ticket on the Support Portal: the support team will be happy to help you!

Documents

Looking for product info? Browse the dedicated tech documents.

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Free demo

We'll guide you through the benefits of our apps in real time.

Free quote

We'll show you the best purchase solution for your business.

Here’s what else you need to know.

People-wise, nothing. The former Telisca team is still there for you, now backed up by a larger team eager to help you with anything you need. Product-wise, all relevant information is listed in our End of Life policy section.

Essentially, three things:

  • The entire Telisca team is now an integral part of the Imagicle team.
  • Telisca Sarl/Ltd’s new name is Imagicle SaS.
  • Imagicle SaS has opened an office in Paris, inside the Tour Maine Montparnasse.
All you have to do is open a ticket on the Imagicle Support Portal. The team will take care of your issues according to your SLA and you’ll be able to follow the ticket’s process every step of the way.

Your issues will be solved according to the ImagicleCare Basic plan. Read the details of the plan here.

As of 30th June, 2024, Telisca products won’t be available for purchase anymore (more information here). You can request a meeting with an Imagicle expert to discuss how our products can fulfill your business needs.

Yes, with the possibility to add any Imagicle product whenever you’d like. For more information, visit our End of Life policy section.

By browsing the Imagicle Knowledge Base, or the section below these FAQs.

As of 1 February 2023, support services for Telisca products you’re currently using will be directly invoiced by Imagicle SpA and no longer by Telisca Ltd. You will receive all your new invoices from administration@imagicle.com.

We are Imagicle

Founded in 2010 and part of the Zucchetti Group, Imagicle is a leading company in the UC apps market, with three Italian offices and fully-owned subsidiaries in Miami, Dubai, Riyadh, and Paris, and a happy team of more than 100 people. With an ever-expanding value proposition, Imagicle offers a full set of Cloud or Cloud-connected UC apps behind a single pane of glass.

What we do

We develop one Platform of UC apps, empowered with AI and digital Conversational experiences, simplifying deployment, integrations, administration and use. Ideal for mid market and enterprise customers and integrated with the leading calling platforms, it’s available from the Cloud and in mixed environments, granting the flexibility, security and innovation all users need in the new hybrid (and more digital) world.

¿Quiere hablar de ello?
Llámenos.

Américas

Número comercial +1 305 5013030
De lunes a viernes, de 7:00 a 17:00 EST/EDT
Número de soporte +1 305 5013030
  • Planes Basic: de lunes a viernes de 7:00 a 17:00 EST/EDT
  • Planes Gold: sábados y festivos bancarios (8:00 a 12:00 EST/EDT) incluidos
  • Planes Platinum: servicio 24/7/365 incluido. (PIN personal requerido)

Miami

Imagicle c/o Regus
2598 E Sunrise Blvd #2104
Fort Lauderdale, FL 33304
United States

Europa

Número comercial +39 0584 943232
De lunes a viernes, de 9:00 a 18:00 CET/CEST
Número de soporte +39 0584 943232
  • Planes Basic: de lunes a viernes de 9:00 a 18:00 CET/CEST
  • Planes Gold: sábados y festivos bancarios (9:00 a 18:00 CET/CEST) incluidos
  • Planes Platinum: servicio 24/7/365 incluido. (PIN personal requerido)

Massarosa

Via Fondacci, 272
55054 – Massarosa (LU)
Italy

Magenta

Via Murri, 24 – int. 27/29
20013 – Magenta (MI)
Italy

Treviso

Via Sile, 17/B
31057 – Silea (TV)
Italy

París

c/o Regus
54 Rue de Londres
75008 Paris, France

Oriente Medio

Número comercial +971 436 05197
  • EAU: de lunes a viernes, de 9:00 a 18:00 GST
  • Fuera de EAU, excluyendo KSA: de domingo a jueves, de 9:00 a 18:00 GST
Número de soporte +971 436 05197
  • Planes básicos: de lunes a viernes en EAU / de domingo a jueves fuera de EAU, excluyendo KSA, de 9:00 a 18:00 GST
  • Planes Gold: sábados y festivos bancarios (12:00 - 18:00 GST) incluidos
  • Planes Platinum: servicio 24/7/365 incluido. (PIN personal requerido)

Dubai

Unit no 1305,
JBC5, Jumeirah Lakes Towers
Dubai, UAE
PO BOX 283982
United Arab Emirates

Arabia Saudita

TEMPORALMENTE NO DISPONIBLE
El número de contacto de Imagicle en Arabia Saudita está temporalmente no disponible. Lamentamos las molestias.

Por favor, remítase a nuestro número de Oriente Medio +971 436 05197 según el siguiente horario:

Para información comercial:
  • De domingo a jueves 8 am - 5 pm AST
Para soporte:
  • Planes Basic: De lunes a viernes 11 am - 5 pm EST/EDT
  • Planes Gold: Sábados y festivos (11:00 am-5:00 pm AST) incluidos
  • Planes Platinum: Servicio 24/7/365 incluido. (Se requiere PIN personal)

Riad

Moon Tower,
Mezanine Floor
King Fahed Branch Road,
Ar Rahmaniyah,
PO Box: 231772
11321 Riyadh
Saudi Arabia

En el mundo

Selecciona el número correspondiente a tu zona horaria de la lista de otras regiones
Europa +39 0584 943232
  • Planes Basic/razones comerciales: de lunes a viernes de 9:00 a 18:00 CET/CEST
  • Planes Gold: sábados y festivos bancarios (9:00 a 18:00 CET/CEST) incluidos
  • Planes Platinum: servicio 24/7/365 incluido. (PIN personal requerido)
Américas +1 305 5013030
  • Planes Basic/razones comerciales: de lunes a viernes de 7:00 a 17:00 EST/EDT
  • Planes Gold: sábados y festivos bancarios (8:00 a 12:00 EST/EDT) incluidos
  • Planes Platinum: servicio 24/7/365 incluido. (PIN personal requerido)
Oriente Medio +971 436 05197
  • Planes básicos/razones comerciales: de lunes a viernes en EAU / de domingo a jueves fuera de EAU, excluyendo KSA, de 9:00 a 18:00 GST
  • Planes Gold: sábados y festivos bancarios (12:00 - 18:00 GST) incluidos
  • Planes Platinum: servicio 24/7/365 incluido. (PIN personal requerido)
Arabia Saudita +966 125 122814
  • Planes Basic/razones comerciales: de domingo a jueves, de 8:00 a 17:00 AST
  • Planes Gold: sábados y festivos bancarios (11:00 - 17:00 AST) incluidos
  • Planes Platinum: servicio 24/7/365 incluido. (PIN personal requerido)

Massarosa

Via Fondacci, 272
55054 – Massarosa (LU)
Italy

Magenta

Via Murri, 24 – int. 27/29
20013 – Magenta (MI)
Italy

Treviso

Via Sile, 17/B
31057 – Silea (TV)
Italy

París

c/o Regus
54 Rue de Londres
75008 Paris, France

Miami

Imagicle c/o Regus
2598 E Sunrise Blvd #2104
Fort Lauderdale, FL 33304
United States

Dubai

Unit no 1305,
JBC5, Jumeirah Lakes Towers
Dubai, UAE
PO BOX 283982
United Arab Emirates

Riad

Moon Tower,
Mezanine Floor
King Fahed Branch Road,
Ar Rahmaniyah,
PO Box: 231772
11321 Riyadh
Saudi Arabia