Telisca is now part of Imagicle.
As of November 9, 2022, Imagicle has completed the acquisition of Telisca and welcomed its team to Imagicle.
Welcome! What are you looking for?
Support portal
Do you need support? Open a ticket on the Support Portal: the support team will be happy to help you!
Support portal
Do you need support? Open a ticket on the Support Portal: the support team will be happy to help you!
Here’s what else you need to know.
People-wise, nothing. The former Telisca team is still there for you, now backed up by a larger team eager to help you with anything you need. Product-wise, all relevant information is listed in our End of Life policy section.
Essentially, three things:
- The entire Telisca team is now an integral part of the Imagicle team.
- new name is Imagicle SaS.
- Imagicle SaS has opened an office in Paris, inside the Tour Maine Montparnasse.
As of 30th June, 2024, Telisca products won’t be available for purchase anymore. You can request a meeting with an Imagicle expert to discuss how our products can fulfill your business needs.
By browsing the Imagicle Knowledge Base, or the section below these FAQs.
As of 1 February 2023, support services for Telisca products you’re currently using will be directly invoiced by Imagicle SpA and no longer by Telisca Ltd. You will receive all your new invoices from administration@imagicle.com.
We are Imagicle
Imagicle is a Zucchetti Group company founded in 2010 with 140+ people across 7 offices in Italy, France, the United States, and the Middle East. We build simple, secure AI, UC, and CX apps you can deploy on-prem, cloud, or hybrid with a seamless experience at any migration stage that elevates both team and customer journeys.
What we do
Imagicle delivers AI-powered UC and CX apps, Omnichannel Contact Center & Receptionist with Virtual Agents, Compliance & Quality Recording, and Advanced Analytics, delivering faster, smarter, and easier communication and collaboration across cloud, hybrid, and on-prem environments for Cisco/Webex and Microsoft Teams.
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America
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Miami
Imagicle c/o Regus
2598 E Sunrise Blvd #2104
Fort Lauderdale, FL 33304
United States
Europa
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Massarosa
Via Fondacci, 272
55054 – Massarosa (LU)
Italy
Magenta
Via Murri, 24 – int. 27/29
20013 – Magenta (MI)
Italy
Treviso
Via Sile, 17/B
31057 – Silea (TV)
Italy
Parigi
c/o Regus
54 Rue de Londres
75008 Paris, France
Medio Oriente
- UAE: da lunedì a venerdì, 9:00 - 18:00 GST
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- Piani Platinum: servizio 24/7/365 incluso. (PIN personale richiesto)
Dubai
Unit no 1305,
JBC5, Jumeirah Lakes Towers
Dubai, UAE
PO BOX 283982
United Arab Emirates
Arabia Saudita
- Piani Basic: Domenica - Giovedì 8:00 - 17:00 ora saudita
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Riyadh
Moon Tower,
Mezanine Floor
King Fahed Branch Road,
Ar Rahmaniyah,
PO Box: 231772
11321 Riyadh
Saudi Arabia
Altri paesi
- Piani base/richieste commerciali: da lunedì a venerdì 9:00 - 18:00 CET/CEST
- Piani Gold: sabato e festività bancarie (9:00 - 18:00 CET/CEST) inclusi
- Piani Platinum: servizio 24/7/365 incluso. (PIN personale richiesto)
- Piani base/richieste commerciali: da lunedì a venerdì 7:00 - 17:00 EST/EDT
- Piani Gold: sabato e festività bancarie (8:00 - 12:00 EST/EDT) inclusi
- Piani Platinum: servizio 24/7/365 incluso. (PIN personale richiesto)
- Piani base/richieste commerciali: da lunedì a venerdì negli UAE / da domenica a giovedì fuori dagli UAE, esclusa l'Arabia Saudita, dalle 9:00 alle 18:00 GST
- Piani Gold: sabato e festività bancarie (12:00 - 18:00 GST) inclusi
- Piani Platinum: servizio 24/7/365 incluso. (PIN personale richiesto)
- Piani Basic/richieste commerciali: da domenica a giovedì, dalle 8:00 alle 17:00 AST
- Piani Gold: sabato e festività bancarie (11:00 - 17:00 AST) inclusi
- Piani Platinum: servizio 24/7/365 incluso. (PIN personale richiesto)
Massarosa
Via Fondacci, 272
55054 – Massarosa (LU)
Italy
Treviso
Via Sile, 17/B
31057 – Silea (TV)
Italy
Magenta
Via Murri, 24 – int. 27/29
20013 – Magenta (MI)
Italy
Paris
c/o Regus
54 Rue de Londres
75008 Paris, France
Miami
Imagicle c/o Regus
2598 E Sunrise Blvd #2104
Fort Lauderdale, FL 33304
United States
Dubai
Unit no 1305,
JBC5, Jumeirah Lakes Towers
Dubai, UAE
PO BOX 283982
United Arab Emirates
Riyadh
Moon Tower,
Mezanine Floor
King Fahed Branch Road,
Ar Rahmaniyah,
PO Box: 231772
11321 Riyadh
Saudi Arabia