Summer Release 2021

A sea of innovation!

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Summer Release 2021!

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UCX Cloud Suite

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Attendant Console for Webex Calling.

Available for Windows and Mac OS to match your company needs, Imagicle Attendant Console takes control of your Webex client or your IP Phone, making your customer service faster, smarter and easier. Available in the Imagicle UCX Cloud Suite together with the other must-have apps for your Cisco Webex Calling: Call Recording, Digital Fax, Contact Manager and Call Analytics.

Attendant Console and Call Recording for Microsoft Teams.

Two brand new native integrations based on Microsoft Communications APIs, ready to boost your Microsoft Teams experience together with the other Imagicle apps. Thanks to the Attendant Console, you can guarantee professional management of incoming calls with the most beautiful and complete operator console on the market, designed for receptionists and agents. Meanwhile, Imagicle Call Recording allows you to record external and internal calls, search and listen to them directly from the MS Teams client at any time.

Brand new Imagicle Manager Assistant.

Improve call management and cooperation between Managers and Assistants: call delegation, different call behaviors according to the whitelists, call forwarding to selected destinations, configurable filters, interface integrated with Webex and Jabber, and much much more. Available now for Cisco UCM/UCMC. Coming soon on Microsoft Teams.
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Find out more.

Register to the Summer Release 2021 dedicated webinar and dig into all the news.

Get trained on what's new and leverage it at best.

  • EN RegarderRegarder
    WEBINAR - Tech Lab
    45’
    Discover the brand new Imagicle Manager Assistant.
    Design to improve call management and cooperation between Managers and Assistants. Discover how!
  • FR RegarderRegarder
    WEBINAR - Release
    1:00’
    Summer Release 2021. A sea of innovation.
    Découvrez toutes les nouvelles fonctionnalités incluses dans la version d'été 2021.
  • Security Blog
    ISO 27001. Taking care of your data protection.
    Imagicle obtained the ISO27001 certificate. Here’s a summary of what it means and what will change in terms of security.