CollabDays New England 2025: Imagicle is in!

📍 Microsoft Technology Center, Burlington, MA, US

🗓️ October 17th, 2025

Microsoft Teams users, this one’s for you!

We’re excited to join CollabDays New England in Burlington, US – a community-driven event all about Microsoft technologies.

At our booth, we’ll be showcasing the latest and greatest from Imagicle AI-powered solutions for Microsoft Teams.

So, if you’re buildingor enhancing your Teams Contact Center, you won’t want to miss what we’re bringing. Here’s a glimpse of what you’ll discover:

• Teams-certified Attendant Console, the perfect operator console to simplify call handling, all in one place. Based on ACS and complete with Advanced Queueing and Auto Attendant for a complete experience.
• Virtual Receptionist, the 24/7 active digital receptionist welcoming callers, and transferring their requests to the right dept. or contact. Now enhanced with the brand-new appointment booking feature and Generative AI voices.
• Teams-certified Call Recording, integrating MS Teams’ native recorder with compliance capabilities for 100% respect of international regulations. Now revamped for an enhanced interface integrated with AI Voice Analytics, providing AI sentiment analysis and transcriptions.
• AI, automation and omnichannel with Imagicle solutions for Contact Center, to deliver a seamless, omnichannel customer experience across every channel with Voice & Digital Virtual Agents, automating interactions 24/7, and useful tools for both agents and supervisors – all while ensuring compliance.

Can’t resist spoilers? Watch this video to see what Imagicle Contact Center solutions are capable of ▶️