Meet Imagicle:
where AI makes calling
and contact centers more human.

20K+

Customers

150+

Countries

90+

Employees

5

Offices

TITOLO ALTO

We are Imagicle

Imagicle is a Zucchetti Group company (founded 2010) with 130+ people across 7 offices in Italy, France, the United States, and the Middle East. We build simple, secure AI and UC apps that make calling and contact centers easier for enterprises.

The Imagicle UCX Platform unifies AI, unified communications (UC), digital channels, and collaboration to enhance Cloud platforms and modernize on-prem environments across four pillars: welcoming services, automation, compliance, analytics. Deploy on-prem, cloud, or hybrid with a seamless experience at any migration stage that elevates both team and customer journeys.

About 2025
About 2025

Who we do

Imagicle is a Zucchetti Group company (founded 2010) with 130+ people across 7 offices in Italy, France, the United States, and the Middle East. We build simple, secure AI and UC apps that make calling and contact centers easier for enterprises.

The Imagicle UCX Platform unifies AI, unified communications (UC), digital channels, and collaboration to enhance Cloud platforms and modernize on-prem environments across four pillars: welcoming services, automation, compliance, analytics. Deploy on-prem, cloud, or hybrid with a seamless experience at any migration stage that elevates both team and customer journeys.

Vision

Simplify communications to enhance human relationships.

Mission

Be a leading global player in business communications
by becoming your preferred UC application partner.

Trusted by leading technology partners

About 2025
About 2025

Cisco

2012

Cisco Premier Partner Developer since day one.

5+ platforms

Native integrations from UCM to Webex Calling.

1 OEM solution

We power the official Webex Attendant Console.

Microsoft Teams

100% certified

Apps approved for Privacy & Security and Contact Center.

2 marketplaces

Available on Microsoft AppSource and Azure Marketplace.

Full collaboration

Imagicle turns Microsoft Teams into a complete contact center.

Want to become a partner
and resell our solutions?

Imagicle solutions can be purchased from partners, resellers, and distributors. To focus all our efforts on creating increasingly advanced, secure, and user-friendly software and services, we entrust 100% of the sales service to them. We welcome partners that help us deliver and integrate our UCX Suite and offer a team of friendly people who are always happy to help achieve shared results.Together, everybody wins!

About 2025

Americas

50+

Resellers

About 2025

Europe

200+

Resellers

About 2025

Middle East

75+

Resellers

About 2025

Other

20+

Resellers

Compliance

How we keep
your data secured

Imagicle is ISO 27001 certified and supports compliance needs for GDPR, HIPAA, MiFID II/FINMA, PCI DSS, Dodd-Frank, and more.Security by design includes role-based access control (RBAC), log and audit trail, encryption at rest and in transit, and a Secure Software Development Lifecycle (SSDLC) aligned to the Web Security Testing Guide.

We update our products with 3 releases every year (which include vulnerability fixes), test against OWASP-10, and our deployments are audited by AWS to verify we are following their best practices.

Imagicle People

It's always a matter of (happy) people.

We are a people-oriented company. It doesn’t matter if they are customers, partners, resellers, or employees: we want to make them happy. “It’s always a matter of happy people” is not just a motto, it’s our core value.

The board

Imagicle is led by some of the brightest minds in communications. Our management team is addicted to happiness and focused on delivering the best communication solutions to every company in the world.
About 2025
Christian Bongiovanni
President & CEO
About 2025
Emanuele Perucci
Chief Financial Officer

Discover more

Imagicle is led by some of the brightest minds in communications. Our management team.