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Imagicle is a Zucchetti Group company (founded 2010) with 130+ people across 7 offices in Italy, France, the United States, and the Middle East. We build simple, secure AI and UC apps that make calling and contact centers easier for enterprises.
The Imagicle UCX Platform unifies AI, unified communications (UC), digital channels, and collaboration to enhance Cloud platforms and modernize on-prem environments across four pillars: welcoming services, automation, compliance, analytics. Deploy on-prem, cloud, or hybrid with a seamless experience at any migration stage that elevates both team and customer journeys.
Imagicle is a Zucchetti Group company (founded 2010) with 130+ people across 7 offices in Italy, France, the United States, and the Middle East. We build simple, secure AI and UC apps that make calling and contact centers easier for enterprises.
The Imagicle UCX Platform unifies AI, unified communications (UC), digital channels, and collaboration to enhance Cloud platforms and modernize on-prem environments across four pillars: welcoming services, automation, compliance, analytics. Deploy on-prem, cloud, or hybrid with a seamless experience at any migration stage that elevates both team and customer journeys.
Simplify communications to enhance human relationships.
Be a leading global player in business communications
by becoming your preferred UC application partner.
Cisco Premier Partner Developer since day one.
Native integrations from UCM to Webex Calling.
We power the official Webex Attendant Console.
Apps approved for Privacy & Security and Contact Center.
Available on Microsoft AppSource and Azure Marketplace.
Imagicle turns Microsoft Teams into a complete contact center.
Imagicle solutions can be purchased from partners, resellers, and distributors. To focus all our efforts on creating increasingly advanced, secure, and user-friendly software and services, we entrust 100% of the sales service to them. We welcome partners that help us deliver and integrate our UCX Suite and offer a team of friendly people who are always happy to help achieve shared results.Together, everybody wins!
Resellers
Resellers
Resellers
Resellers
Imagicle is ISO 27001 certified and supports compliance needs for GDPR, HIPAA, MiFID II/FINMA, PCI DSS, Dodd-Frank, and more.Security by design includes role-based access control (RBAC), log and audit trail, encryption at rest and in transit, and a Secure Software Development Lifecycle (SSDLC) aligned to the Web Security Testing Guide.
We update our products with 3 releases every year (which include vulnerability fixes), test against OWASP-10, and our deployments are audited by AWS to verify we are following their best practices.














Imagicle is led by some of the brightest minds in communications. Our management team.