A closer look at the heart of Imagicle

  • Products Blog

    The best AI Virtual Receptionist for your Webex Calling

    The best AI Virtual Receptionist for your Webex Calling
    Webex Calling is a powerful platform, and we're offering you the easiest way to further empower it with the best AI virtual receptionist for the case.
  • Products Blog

    AI Virtual Receptionist Cost: Plans, Average Pricing and Considerations

    AI Virtual Receptionist Cost: Plans, Average Pricing and Considerations
    Looking for a virtual assistant? Learn everything about AI Virtual Receptionist cost and selling plans structures.
  • Products Blog

    AI Virtual Receptionist: the cost of not investing in it

    AI Virtual Receptionist: the cost of not investing in it
    Investing in an AI Virtual Receptionist shouldn't be so scary: let's debunk some myths.
  • Products Blog

    Are AI Virtual Receptionists Worth It?

    Are AI Virtual Receptionists Worth It?
    Is an AI Virtual Receptionist a good investment for your business? Read about common objections and answers.
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    Brochure Blog

    Imagicle for Webex Calling: AI-powered Apps to Elevate your Calling Platform.

    Imagicle for Webex Calling: AI-powered Apps to Elevate your Calling Platform.
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    Event Blog

    Why you should attend the Imagicle for Webex Calling Virtual Roadshow 2025

    Why you should attend the Imagicle for Webex Calling Virtual Roadshow 2025
    Our most affectionate crowd must remember the 2023 edition, when Imagicle introduced what at the time were brand new integrations for the first time: Call Recording, Attendant Console, Digital Fax, and Call Analytics for Webex Calling took the center stage with cutting-edge native integrations enhancing both Webex Multi-Tenant and Dedicated Instance. What changes with the […]
  • Products Blog

    Call Recording in 2025: the use cases and features you need

    Call Recording in 2025: the use cases and features you need
    What should you look for in a call recording solution in 2025?
  • Event Blog

    5 reasons why Imagicle for Microsoft Teams Virtual Roadshow is worth watching.

    5 reasons why Imagicle for Microsoft Teams Virtual Roadshow is worth watching.
    Imagicle for Microsoft Teams Virtual Roadshow is the must-see event to supercharge Microsoft Teams with the Imagicle apps. Watch it again to catch up on the news.
  • Products Blog

    Enhancing Microsoft Teams with the new ACS-based Attendant Console

    Enhancing Microsoft Teams with the new ACS-based Attendant Console
    We developed an ACS-based integration for our Attendant Console for Microsoft Teams. But what is ACS, and why is it a game changer?
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    Brochure Blog

    Transform Microsoft Teams into a Complete Communication Hub with Imagicle

    Transform Microsoft Teams into a Complete Communication Hub with Imagicle
    Discover how Imagicle apps turn Microsoft Teams into a fully-featured, compliant, intuitive enterprise communication solution.
  • Products Blog

    Imagicle UCX Engage – Elevating your Customer Experience with Human & Virtual interactions.

    Imagicle UCX Engage – Elevating your Customer Experience with Human & Virtual interactions.
    An easy, integrated solution to implement AI automation in your company.
  • Products Blog

    Why Virtual Agents help you boost your customer service effectively.

    Why Virtual Agents help you boost your customer service effectively.
    Imagine a business where customer service teams can get rid of the most repetitive tasks because a bot is already taking care of them.
  • Release Blog

    Summer Release 2024: a wave of experience innovation.

    Summer Release 2024: a wave of experience innovation.
    AI Virtual Receptionist. A new way of greeting customers with AI. Imagine having a receptionist available 24/7/365, always ready to greet callers with the perfect tone, who knows exactly where to direct them. That’s what the new Imagicle AI Virtual Receptionist brings to your reception crew. This AI-powered digital twin of your human receptionists is […]
  • Products Blog

    Call Transfer Rate: how AI Virtual Agents can reduce it

    Call Transfer Rate: how AI Virtual Agents can reduce it
    Let’s dive into the details, starting from defining what call transfer rate is, why reducing it can improve your services, and how AI is your MVP in this mission.
  • Products Blog

    How are Virtual Agents transforming e-commerce support?

    How are Virtual Agents transforming e-commerce support?
    Let's discover how virtual agents are reshaping e-commerce customer support.
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    Brochure Blog

    From human to virtual receptionist. A short overview.

    From human to virtual receptionist. A short overview.
    Meet our new AI colleague through a short vademecum.
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    Products Blog

    Meet Imagicle AI Virtual Receptionist, the digital twin of your human receptionists.

    Meet Imagicle AI Virtual Receptionist, the digital twin of your human receptionists.
    Imagicle AI Virtual Receptionist is ready to double the efficiency of your receptionist's team daily work. Discover how.
  • People Blog

    Better Together 2024 – an event for Very Imagicle People

    Better Together 2024 – an event for Very Imagicle People
    Welcome to Better Together ’24! Let’s start at the beginning: what exactly is Better Together, and how did it all begin? In 2022, Imagicle people transitioned to hybrid work after 2 years of remote work. As new hires emerged and colleagues who hadn’t met were introduced, the need for deeper connections became evident. People going […]
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    Security Blog

    Compliance Recording in 2026: a complete guide

    Compliance Recording in 2026: a complete guide
    Learn how to navigate regulatory requirements, protect sensitive information, and optimize your recording processes.
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    Brochure Blog

    AI Customer Service done right: automation to empower humans

    AI Customer Service done right: automation to empower humans
    Why AI is becoming essential in customer service and how businesses can adopt it ethically and effectively.
  • White paper Blog

    Can Teams be an Inbound Contact Center Software? A Playbook

    Can Teams be an Inbound Contact Center Software? A Playbook
    If your agents already live in Microsoft Teams, you’re closer than you think to a real inbound contact center. Learn why and how to make the next move.
  • Products Blog

    Teams Call Queue Reporting: What is the Queues App?

    Teams Call Queue Reporting: What is the Queues App?
    What is the Queues App and how does it collect call queue reporting? Do you need a more advanced tool? Find out.