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From human to virtual receptionist. A short overview.
UCX Platform | Cloud | Hosted | On-Prem |
---|---|---|---|
Cisco HCS | 9.1 → 14.x | 9.1 → 14.x | - |
Attendant Console Essentials/Professional/Enterprise | |
Advanced Queueing and Auto Attendant | |
Digital Fax | |
Contact Manager | |
Call Analytics Enterprise | |
Call Recording | |
Voice Analytics | |
Manager Assistant | |
Hotel Services |