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Receptionist virtuale: cos’è e perché utilizzarlo
Receptionist virtuale: cos’è e perché utilizzarlo
Migliora l'esperienza cliente con un AI Virtual Receptionist che gestisce chiamate, prenota appuntamenti e offre supporto 24/7. Scopri di più!
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Cisco and Imagicle elevating their partnership with Webex Calling
Cisco and Imagicle elevating their partnership with Webex Calling
Cisco and Imagicle have partnered for over a decade. This launch elevates our partnership to new heights.
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Call Deflection: Enhancing Customer Experience and Agent Productivity
Call Deflection: Enhancing Customer Experience and Agent Productivity
Learn how call deflection can make customer service more efficient and save everyone's time.
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Contact Center Optimization: 3 Essential Tips for Managers
Contact Center Optimization: 3 Essential Tips for Managers
Contact Center Optimization: three tools to bring it to the next level and facilitate customer satisfaction and loyalty.
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Why Recording Call and Contact Center Calls Is Essential
Why Recording Call and Contact Center Calls Is Essential
Unlock insights and elevate customer service with advanced call recording and analytics from Imagicle.
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Leveraging Call Analytics for Business Growth
Leveraging Call Analytics for Business Growth
Explore the potential of Imagicle Call Analytics to boost your business efficiency, cost reduction, and regulatory compliance.
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Digitizing the Traditional with Imagicle Digital Fax
Digitizing the Traditional with Imagicle Digital Fax
Transform your business communication, reduce costs, and contribute to a more sustainable work environment.
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How to empower customer service with Imagicle.
How to empower customer service with Imagicle.
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New Customer Service Analytics for Webex Calling Multi-Tenant.
New Customer Service Analytics for Webex Calling Multi-Tenant.
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Unveiling the Future: Imagicle and Cisco’s Innovations at WebexOne 2023
Unveiling the Future: Imagicle and Cisco’s Innovations at WebexOne 2023
Cisco and Imagicle partnered up to bring the best tech innovations to WebexOne 2023. Get a preview.
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15 Tips to Improve Customer Satisfaction in Call Centers
15 Tips to Improve Customer Satisfaction in Call Centers
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How Conversational AI brings Business Innovation for Customers and Workers
How Conversational AI brings Business Innovation for Customers and Workers
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Imagicle Digital Fax for Webex Calling Case Studies
Imagicle Digital Fax for Webex Calling Case Studies
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Six reasons to attend the Imagicle for Webex Calling Virtual Roadshow
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How Imagicle Made Waves at Cisco Impact 2023
How Imagicle Made Waves at Cisco Impact 2023
What happened at Booth 23 of Cisco Impact '23? New integrations for Webex Calling, speeches, and more. Find out!
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Interactive Voice Response: Rivoluzionare l’Esperienza del Cliente attraverso gli IVR Conversazionali
Interactive Voice Response: Rivoluzionare l’Esperienza del Cliente attraverso gli IVR Conversazionali
Imagicle Conversational AI automatizza gli IVR conversazionali con voicebot e chatbot.
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Web chat: 5 tips to boost your customer support
Web chat: 5 tips to boost your customer support
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The apps for Webex Calling you can’t do without.
The apps for Webex Calling you can’t do without.
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Compliance Recording in 2026: a complete guide
Compliance Recording in 2026: a complete guide
Learn how to navigate regulatory requirements, protect sensitive information, and optimize your recording processes.
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AI Customer Service done right: automation to empower humans
AI Customer Service done right: automation to empower humans
Why AI is becoming essential in customer service and how businesses can adopt it ethically and effectively.
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Can Teams be an Inbound Contact Center Software? A Playbook
Can Teams be an Inbound Contact Center Software? A Playbook
If your agents already live in Microsoft Teams, you’re closer than you think to a real inbound contact center. Learn why and how to make the next move.
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Teams Call Queue Reporting: What is the Queues App?
Teams Call Queue Reporting: What is the Queues App?
What is the Queues App and how does it collect call queue reporting? Do you need a more advanced tool? Find out.
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Security
Blog
Compliance Recording in 2026: a complete guide
Compliance Recording in 2026: a complete guide
Learn how to navigate regulatory requirements, protect sensitive information, and optimize your recording processes.
Download
Brochure
Blog
AI Customer Service done right: automation to empower humans
AI Customer Service done right: automation to empower humans
Why AI is becoming essential in customer service and how businesses can adopt it ethically and effectively.
White paper
Blog
Can Teams be an Inbound Contact Center Software? A Playbook
Can Teams be an Inbound Contact Center Software? A Playbook
If your agents already live in Microsoft Teams, you’re closer than you think to a real inbound contact center. Learn why and how to make the next move.
Products
Blog
Teams Call Queue Reporting: What is the Queues App?
Teams Call Queue Reporting: What is the Queues App?
What is the Queues App and how does it collect call queue reporting? Do you need a more advanced tool? Find out.