How to make a quote on CCW for a new customer
- Search for L-IM to get the full list of perpetual licenses available
- Select a base license for all the apps needed as per their relevant size starting
- If needed select expansion licenses in order to match the desired quantity
- If needed add optional modules
- If a high availability deployment is needed, select the proper SKUs for each app in the right quantity, as done above.
Applications and licensing
Imagicle perpetual licenses are available à la carte so customers can just pick what they need, but also as bundles of some apps making their pricing more affordable. Products are available to end user customers under a lifetime license per server and there are 5 different kind of Product ID’s:
- base licenses, part numbers ending with L
- expansions, part numbers ending with E or EC
- upgrade licenses, part numbers ending with U
- optional modules, part numbers ending with M
- redundancy licenses, part numbers ending with R
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Imagicle perpetual licenses
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SKUs
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Imagicle Attendant Console Enterprise
for 1 operator or supervisor, including 20 Advanced Queueing channels and reporting with the first console
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1 user
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Imagicle Attendant Console Professional
for 1 operator or supervisor, including 20 Advanced Queueing channels and reporting with the first console
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1 user
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Imagicle Auto-Attendant/Advanced Queueing
requires at least one Imagicle Attendant Console user
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10 channels
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Imagicle Advanced Directory
for centralized corporate directory management and contact separation, including Meta connector module
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64-120-250-500-1,000-2,500-
5,000-10,000-25,000 users
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Imagicle Call Accounting
reporting on incoming/outgoing/internal/external calls
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64-120-250-500-1,000-2,500-
5,000-10,000-25,000 users
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Imagicle Fax Server
per channel (incoming/outgoing faxes), unlimited users
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2-4-8-20-30-50
channles
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Imagicle Hotel Pack
enabling PMS integration and hotel services (check-in/check-out, wake-up calls, call billing, maid status).
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64-120-250-500-1,000-2,500-
5,000-10,000-25,000 users
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SW maintenance and Support services
Each SKU includes 1 year of ImagicleCare Basic plan. Renewals, care upgrades to ImagicleCare Gold or Platinum are available for purchaising directly from Imagicle.
Deployment
Products are available to customers under a lifetime license per server for standard deployment. Licenses can be deployed either on-prem or hosted. Software is always available on www.imagicle.com for download in trial version. High availability licenses are orderable directly from Imagicle, with the exception of Imagicle Attendant Console that is available on Cisco GPL.
Advanced Services
Imagicle Advanced Services are Not yet available on Cisco GPL Solutions Plus, and are currently orderable directly only from Imagicle and its distributors. Imagicle is ready to support any deployment request and help Cisco Channel Partners to be in success when deploying Imagicle ApplicationSuite.
Imagicle Advanced Services, operated mainly with remote installation, configuration and fine tuning with a dedicated team, grant the success of any project: Onboarding services and integrations are always performed with a train the trainer approach, helping Cisco Channel Partners to become expert and operate without the need of Imagicle engineers.