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Voice Mail
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The simplest and most economical voice mail.

MENU VM ML
Incluso in 1 suite - Cisco


INCLUDED IN THE IMAGICLE APPLICATION SUITE    
 
  FOR CISCO UC    
VM OVERVIEW ML

Your new voice mail.

SSAM is a Unified Messaging system designed to be integrated in your Cisco UC platform and extend its functions.

It collects your phone messages when you can't answer the phone, and notifies you via e-mail and with the MWI on your IP-Phone. It lets you add personal welcome messages and forward messages to other voice mail boxes.


It's ideal when you want to use more applications but your resources are limited, because it uses the same Virtual Machine dedicated to Imagicle ApplicationSuite along with all the other applications. 

 
Overview Live Tabs
LINK 1 SUITE CISCO e APP
 

included in
Cisco UC
Suite for Cisco UC
 
Content App
WHY YOU NEED ML

Don't miss a single call

Even if you're busy or outside of business hours

The most important calls always seem to arrive when you're out of the office, and often, you're not even aware of them. Not everyone can have a precise and reliable secretary ready and willing to note every single contact. With Imagicle Voice Mail, it doesn't matter if you're not at your desk or if you're taking another call, a personalized welcome message greets your caller, inviting him or her to leave a message. Then, you can listen to all of your messages at any time from your desk phone, the dedicated web area or in e-mail as an attached audio file.

Don't miss a single call

Even if you're busy or outside of business hours

The most important calls always seem to arrive when you're out of the office, and often, you're not even aware of them. Not everyone can have a precise and reliable secretary ready and willing to note every single contact. With Imagicle Voice Mail, it doesn't matter if you're not at your desk or if you're taking another call, a personalized welcome message greets your caller, inviting him or her to leave a message. Then, you can listen to all of your messages at any time from your desk phone, the dedicated web area or in e-mail as an attached audio file.

WHY 1ML

Personalize
your welcome message.

Voice Mail

Receive calls you can't answer with any message you wish.
Upload your personal welcome messages in .wav format from the web interface. With a click, you can change the default message at any time. 
 

Voice Mail
WHY 2 ML

Voice Mail

Listen to messages
directly on your phone.

Budget Control

Access your messages, which are protected with a PIN, directly from your office phone or any other landline phone or cell phone, by calling a dedicated number.

SSAM also manages Message Waiting Indicators (MWI) on Cisco IP phones, indicating the presence of unheard messages. The status is always synchronized independently of the various ways in which you consult your messages (web and phone).

The telephone's indicator light is lit when one or more messages have been received. You can listen to the messages, scroll through them, save or delete them.

Why 3 ML

Message
web archive.

Voice Mail

You can listen to your messages using the convenient Imagicle ApplicationSuite web interface.

With a click, you decide whether to archive messages so that you can listen to them again, or to delete them.

Voice Mail
WHY 4 ML
Voice Mail

Directly to your E-mail box.

Voice Mail

For ultimate convenience, you can also receive your messages in your e-mail inbox.

The attached .wav audio file contains the message left in your voice mail. 

Content App
Polytechnic of Namibia NORM
Unified Communications

Thousand of happy customers.
Unified Communications

 

In 1994, it was the first institution of higher learning established in Namibia.Today, with two campuses, it has over 11,000 students and almost 700 faculty and staff.

In migrating to a Cisco UC system, the Polytechnic adopted all Imagicle suite solutions:
accounting & billing, paired with the budget control module and the phone lock solution, provided complete control over the more than 1,000 extensions, preventing unauthorized telephone use and guaranteeing respect of the telephone budget.

At the same time, its 50 customer service workstations handle vast numbers of calls from the university, while the Imagicle fax server replaced the old fax machines.

 

Imagicle


Polytechnic of Namibia

Education

www.polytechnic.edu.na


Imagicle ApplicationSuite
for Cisco UC
 

Billing - Budget Control
Phone Lock
Operator Desk - ACD
Advanced directories
IP Fax Server


Platform: Cisco UCM

 

With over $5 billion in sales and a portfolio of some 1,000 products, one of the three largest pharmaceutical firms producing generic drugs in the world chose Imagicle to manage its incoming calls.

Mylan chose to improve its customer service by providing its operators with the Imagicle operator's solution paired with the ACD solution to correctly direct calls received from the Cisco UCM system.

Missed calls have been eliminated and the time customers spend on hold significantly reduced.

 

Imagicle


Mylan Inc.

Pharmaceuticals

www.mylan.com


Imagicle ApplicationSuite
for Cisco UC
 

Operator Desk
ACD


Platform: Cisco UCM

 

The spectacular Tuscan city provides concrete proof of how technology can improve efficiency in public administration.

7,500 users in a multi-vendor environment on 20 sites using Cisco UCM, Avaya Aura and Siemens HiPath, can now send and receive faxes conveniently from their own desk or smartphone.
Telephone abuses have been eliminated and all telephone traffic is monitored in real time.

 

Imagicle


City of Florence

Public administration

www.comune.fi.it


Imagicle ApplicationSuite
Cross Platform
 

IP Fax Server
Accounting and Billing
Phone Lock


Platform: Cisco UCM, Avaya Aura, Siemens HiPath

 

 “We chose Imagicle for our operator's workstation, but appreciated it for the entire suite and for the support.” 

Matteo Briotto - IT Manager

For over 50 years, Gabriellie has been selling and processing steel in Italy.
With six different companies, over 180,000 sq. m of industrial plant throughout northern Italy, the entire group now employs over 1,200 people.

When switching to Cisco UCM 9.1, it was natural to choose Imagicle solutions because they guaranteed Gabrielli would receive all the functions it needed while improving those of UC without compromise.

Case History >>

 

Imagicle


Gruppo Gabrielli Spa

Processing steel

www.gruppogabrielli.it


Imagicle ApplicationSuite
for Cisco UC
 

Operator Console - ACD
Advanced directories
Audio Skype Gateway
Accounting & Billing


Platform: Cisco UCM 9.1

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