A closer look at the heart of Imagicle

Products Blog

Imagicle Screen Recording. Your ally to improve customer eXperience.

Imagicle Screen Recording. Your ally to improve customer eXperience.

Discover how to leverage Screen Recording to improve customer experience.

Products Blog

Imagicle Digital Fax is officially available inside the Webex Control Hub!

Imagicle Digital Fax is officially available inside the Webex Control Hub!

Imagicle's is now the ONLY approved Digital Fax inside Webex Control Hub allowing a quick and easy configuration.

Products Blog

Voice Analytics: tags and groups for better performance auditing.

Voice Analytics: tags and groups for better performance auditing.

Voice Analytics has new tools to improve the organization of transcriptions: tags and groups.

Products Blog

AI Virtual Agents for Governments. Eliminating citizen complaints.

AI Virtual Agents for Governments. Eliminating citizen complaints.

Discover how Digital & Voice Virtual Agents can empower the PA and Governement machine to eliminate citizen complaints.

Products Blog

Imagicle apps. Bringing value to your Webex Calling.

Imagicle apps. Bringing value to your Webex Calling.

Discover how Imagicle + Webex improve and streamline the experience of all users.

Products Blog

AI Virtual Agents for Healthcare. Transform and simplify patient experience.

AI Virtual Agents for Healthcare. Transform and simplify patient experience.

Discover how Virtual Agents can relieve the stress of healthcare workers and give patients a better experience.

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Brochure Blog

Voice Analytics: from customers‘ voice to business success.

Voice Analytics: from customers‘ voice to business success.

Discover how Voice Analytics technologies help your business grow through this in-depth brochure.

Products Blog

Imagicle webinars. All the knowledge you need at your fingertips.

Imagicle webinars. All the knowledge you need at your fingertips.

Discover how we use webinars to keep customers and partners informed, updated, and engaged.

Products Blog

Voice Analytics. Enriched with brand-new widgets and alarms.

Voice Analytics. Enriched with brand-new widgets and alarms.

Our Voice Analytics is enriched with new, fantastic features for supervisors. Discover them all!

Products Blog

Call Analytics for Microsoft Teams. An even more powerful integration.

Call Analytics for Microsoft Teams. An even more powerful integration.

Imagicle Call Analytics can now monitor external calls in both Direct Routing and Operator Connect modes. Discover more.

People Blog

Spreading the Imagicle love in the UK.

Spreading the Imagicle love in the UK.

What can Imagicle bring to the UK market and why should customers and partners choose us?

Products Blog

Cloud or Dedicated Cloud. What’s best?

Cloud or Dedicated Cloud. What’s best?

You're migrating to the Cloud and you need to choose between a public or private instance? This article will help you.

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Brochure Blog

Imagicle applications for your Webex Calling.

Imagicle applications for your Webex Calling.

Download the brochure and improve your Webex Calling experience.

Customer success Blog

Customer success: what it means and benefits.

Customer success: what it means and benefits.

Customer success: what is it and why it matters? Discover why it's important to have dedicated resources.

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Brochure Blog

Are my communications safe in the Cloud? Imagicle Cloud Security Brochure

Are my communications safe in the Cloud? Imagicle Cloud Security Brochure

Are your communications safe in the Cloud? If you choose Imagicle, the answer is yes. Discover why.

Release Blog

Imagicle Spring Release 2022. Empowered integrations in the Cloud.

Imagicle Spring Release 2022. Empowered integrations in the Cloud.

It’s Spring Time and it’s also Cloud time: new integrations for Webex Calling, a dashboard for Voice Analytics, and... find out!

Release Blog

Voice Analytics. Understanding agent performance.

Voice Analytics. Understanding agent performance.

Discover the new Voice Analytics dashboard to enhance awareness and strategic use of data for supervisors.

Release Blog

Webex Single Sign-On for Imagicle apps. Simplified access, increased security.

Webex Single Sign-On for Imagicle apps. Simplified access, increased security.

With Spring '22, all Imagicle apps will be accessible through Webex's Single Sign-On. Find out how this make your life easier.