Imagicle AI Contact Center Product Brochure
A closer look at the heart of Imagicle
Products Blog
Imagicle Screen Recording. Your ally to improve customer eXperience.
Imagicle Screen Recording. Your ally to improve customer eXperience.
Discover how to leverage Screen Recording to improve customer experience.
Products Blog
Imagicle Digital Fax is officially available inside the Webex Control Hub!
Imagicle Digital Fax is officially available inside the Webex Control Hub!
Imagicle's is now the ONLY approved Digital Fax inside Webex Control Hub allowing a quick and easy configuration.
Products Blog
Voice Analytics: tags and groups for better performance auditing.
Voice Analytics: tags and groups for better performance auditing.
Voice Analytics has new tools to improve the organization of transcriptions: tags and groups.
Products Blog
AI Virtual Agents for Governments. Eliminating citizen complaints.
AI Virtual Agents for Governments. Eliminating citizen complaints.
Discover how Digital & Voice Virtual Agents can empower the PA and Governement machine to eliminate citizen complaints.
Products Blog
Imagicle apps. Bringing value to your Webex Calling.
Imagicle apps. Bringing value to your Webex Calling.
Discover how Imagicle + Webex improve and streamline the experience of all users.
Products Blog
AI Virtual Agents for Healthcare. Transform and simplify patient experience.
AI Virtual Agents for Healthcare. Transform and simplify patient experience.
Discover how Virtual Agents can relieve the stress of healthcare workers and give patients a better experience.
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Brochure Blog
Voice Analytics: from customers’ voice to business success.
Voice Analytics: from customers’ voice to business success.
Discover how Voice Analytics technologies help your business grow through this in-depth brochure.
Products Blog
Imagicle webinars. All the knowledge you need at your fingertips.
Imagicle webinars. All the knowledge you need at your fingertips.
Discover how we use webinars to keep customers and partners informed, updated, and engaged.
Products Blog
Voice Analytics. Enriched with brand-new widgets and alarms.
Voice Analytics. Enriched with brand-new widgets and alarms.
Our Voice Analytics is enriched with new, fantastic features for supervisors. Discover them all!
Products Blog
Call Analytics for Microsoft Teams. An even more powerful integration.
Call Analytics for Microsoft Teams. An even more powerful integration.
Imagicle Call Analytics can now monitor external calls in both Direct Routing and Operator Connect modes. Discover more.
People Blog
Spreading the Imagicle love in the UK.
Spreading the Imagicle love in the UK.
What can Imagicle bring to the UK market and why should customers and partners choose us?
Products Blog
Cloud or Dedicated Cloud. What’s best?
Cloud or Dedicated Cloud. What’s best?
You're migrating to the Cloud and you need to choose between a public or private instance? This article will help you.Download
Brochure Blog
Imagicle applications for your Webex Calling.
Imagicle applications for your Webex Calling.
Download the brochure and improve your Webex Calling experience.
Customer success Blog
Customer success: what it means and benefits.
Customer success: what it means and benefits.
Customer success: what is it and why it matters? Discover why it's important to have dedicated resources.Download
Brochure Blog
Are my communications safe in the Cloud? Imagicle Cloud Security Brochure
Are my communications safe in the Cloud? Imagicle Cloud Security Brochure
Are your communications safe in the Cloud? If you choose Imagicle, the answer is yes. Discover why.
Release Blog
Imagicle Spring Release 2022. Empowered integrations in the Cloud.
Imagicle Spring Release 2022. Empowered integrations in the Cloud.
It’s Spring Time and it’s also Cloud time: new integrations for Webex Calling, a dashboard for Voice Analytics, and... find out!
Release Blog
Voice Analytics. Understanding agent performance.
Voice Analytics. Understanding agent performance.
Discover the new Voice Analytics dashboard to enhance awareness and strategic use of data for supervisors.
Release Blog
Webex Single Sign-On for Imagicle apps. Simplified access, increased security.
Webex Single Sign-On for Imagicle apps. Simplified access, increased security.
With Spring '22, all Imagicle apps will be accessible through Webex's Single Sign-On. Find out how this make your life easier.What's up?
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Products Blog
AI Receptionist: 7 Reasons Every Business Needs One Right Now
AI Receptionist: 7 Reasons Every Business Needs One Right NowDiscover how an AI receptionist improves customer service with 24/7 availability, zero missed calls, and smart automation for better efficiency. -
Download
Brochure Blog
AI Customer Service done right: automation to empower humans
AI Customer Service done right: automation to empower humansWhy AI is becoming essential in customer service and how businesses can adopt it ethically and effectively. -
EN
Guarda
WEBINAR - Sales Lab45’Imagicle AI-powered Contact Center for MS TeamsTurn MS Teams into a powerful, full-featured contact center with AI, automation, and deliver a truly Omnichannel customer experience. Explore how Imagicle’s AI-powered, Microsoft Teams-certified solutions can help you optimize your contact center operations and deliver better service across every channel. -
Products Blog
Contact Center Call Recording Software: Improve Quality and Compliance with Imagicle
Contact Center Call Recording Software: Improve Quality and Compliance with ImagicleDiscover how contact center call recording software like Imagicle improves quality, ensures compliance, and enhances customer experience.
Products Blog
AI Receptionist: 7 Reasons Every Business Needs One Right Now
AI Receptionist: 7 Reasons Every Business Needs One Right Now
Discover how an AI receptionist improves customer service with 24/7 availability, zero missed calls, and smart automation for better efficiency.Download
Brochure Blog
AI Customer Service done right: automation to empower humans
AI Customer Service done right: automation to empower humans
Why AI is becoming essential in customer service and how businesses can adopt it ethically and effectively.
EN
Guarda
Guarda
WEBINAR - Sales Lab
45’
Imagicle AI-powered Contact Center for MS Teams
Turn MS Teams into a powerful, full-featured contact center with AI, automation, and deliver a truly Omnichannel customer experience. Explore how Imagicle’s AI-powered, Microsoft Teams-certified solutions can help you optimize your contact center operations and deliver better service across every channel.
Products Blog
Contact Center Call Recording Software: Improve Quality and Compliance with Imagicle
Contact Center Call Recording Software: Improve Quality and Compliance with Imagicle
Discover how contact center call recording software like Imagicle improves quality, ensures compliance, and enhances customer experience.