Blog - Imagicle

Turn your hybrid work into a happy place with Imagicle UCX Cloud Suite.

Discover our Cloud proposition and why it’s a keypoint in building the ideal hybrid work environment for your business.

Imagicle UCX Cloud Suite lands on Cisco GPL S+. An even easier purchase for customers.

As of Feb 3, Imagicle UCX Cloud Suite will be officially available on Cisco GPL S+. Find out how this makes your life easier.

Release Blog

Winter Release 2022. Secure, integrated, Cloudy new features.

Winter Release 2022 is available!. As always, the innovations are many and merry: navigate through them here!

Products Blog

Imagicle Attendant Console for Webex Calling: the operator console that was missing.

Discover a new native integration. Attendant Console is fully compatible with all Cisco platforms!

People Blog

The Importance of ESG Strategy and how we made it real with our Digital Fax.

Environmental, social, and governance issues and practices are every day more relevant. Discover how Imagicle addresses them.

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Brochure Blog

Imagicle toolbox to build an outstanding customer service. 🚀

Behind the high performance of your CS, there are the right tools. Imagicle gets them all in a single UCX Suite. Discover them!Behind the high performance of your CS, there are the right tools. Imagicle gets them all in a single UCX Suite. Discover them!

Products Blog

Voice Analytics: designed for your privacy and security.

Voice Analytics handles a variety of sensitive, personal data. Learn why you can trust it to do so, any time, anywhere.

Event Blog

Imagicle @ Gitex 2021: takeaways from being in a crowd after a while.

Are in-person events still a thing? As we go back to normal after this intense week, it's time for keynotes & takeaways.

Products Blog

Voice Analytics: AI and use cases to elevate customer satisfaction.

Introducing Voice Analytics, a cloud-native AI service unlocking the real power of the content of phone conversations.

People Blog

Secret ingredients behind happy applications.

Follow our HR Assistant Samuele to understand Imagicle's core values, the ones that define us as a company and as People.

Products Blog

International Day for Universal Access to Information: Imagicle’s commitment.

Find out how Imagicle can offer you access to information in total flexibility, mobility, and optimization of resources.

People Blog

Imagicle Middle East. Talent at the service of customers.

Discover how we tailor our products, services, and even mood to our Middle East partners and customers.

People Blog

Imagicle US. Closer and closer to partners and customers.

Seeing the world in Imagicle: US culture, US office, value proposition. Discover our people-centered mentality.

Products Blog

Cloud, Manager Assistant, Voice Analytics: a brand-new Imagicle world.

New products to enhance your work, new integrations to make it easier. From the Cloud or from the ground, dive into the latest Imagicle news with our co-CEO and CTO.

Brochure Blog

Meet the new challenges of government communications.

Discover Imagicle cloud-based digital workforce tools to allow government agencies and teams to boost their communication and collaboration.

Brochure Blog

The only Cloud that makes the sun come out.

How about finding a way to work fast, but in perfect synergy with your teams?The Cloud is the answer. Discover how!

Security Blog

ISO 27001. Taking care of your data protection.

Imagicle obtained the ISO27001 certificate. Here’s a summary of what it means and what will change in terms of security.

What's up?

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WEBINAR - How to Lab

40’

Welcome your customers the right way: Attendant Console and Virtual Receptionist. (EMEAR)

Join us in this webinar as we explore the power of Imagicle Attendant Console combined with the new Virtual Receptionist.
EN Ver

WEBINAR - Release

45’

Introducing UCX Engage Essentials for Webex Customer Experience Essentials. (EMEAR)

Join us in this webinar as we showcase the new Imagicle UCX Engage Offer.
Press Release News

Imagicle Cloud to be Available in Saudi Arabia with the new Webex Data Center

Imagicle Cloud Services will reach KSA by the end of 2024. Learn more.
Customer success Blog

3 must-have skills for a successful Customer Service.

Discover the customer service skills needed for a successful business, in any vertical.

Ver

WEBINAR - How to Lab

40’

Welcome your customers the right way: Attendant Console and Virtual Receptionist. (EMEAR)

Join us in this webinar as we explore the power of Imagicle Attendant Console combined with the new Virtual Receptionist.

Ver

WEBINAR - Release

45’

Introducing UCX Engage Essentials for Webex Customer Experience Essentials. (EMEAR)

Join us in this webinar as we showcase the new Imagicle UCX Engage Offer.

Press Release News

Imagicle Cloud to be Available in Saudi Arabia with the new Webex Data Center

Imagicle Cloud Services will reach KSA by the end of 2024. Learn more.

Customer success Blog

3 must-have skills for a successful Customer Service.

Discover the customer service skills needed for a successful business, in any vertical.

Featured authors.

Aldo Antignano

Senior Support & IT Manager

Italy

Bernardo Federigi

Senior Marketing Manager

Italy

Lorenzo Naldi

Marketing Engagement Team Leader

Italy

Stefania Solivardi

Marketing Content Creator

Italy

Elena Panzera

Former Content Marketing Specialist

Italy

Fiamma Romano

Demand Generation Team Leader

Italy

Michel Ravasio

Senior Country Manager - US

North America

Yury Montagnani

Senior Sales Manager Europe, Africa & APJC

Italy

Marco Rullo

Senior R&D Manager Product Owner - Unified Communications

Italy

Minou Manafi

Junior Software Engineer

Italy

Giuliano Biasci

Senior Software Engineer

Italy

Luca Omiciuolo

Senior Software Engineer

Italy

Michele Marini

Senior Software Engineer

Italy

Samuele Franceschi

People & Culture Team Leader

Italy

Cristian Delù

Senior Software Engineer

Italy

Marco Da Rios

Senior Software Engineer

Italy

Andrea Sonnino

Senior Tech Solution Specialist

Italy

Greta Babbini

Software UX/UI Designer

Italy

Luca Bonuccelli

Senior Software Engineer

Italy

Massimo Di Puccio

Co-CEO, Chief Marketing & Sales Officer

Italy

Christian Bongiovanni

Co-CEO, Chief Technology Officer

Italy

Stefano Raffaelli

Senior Software Engineer

Italy

Andrea Rivaben

Senior Solution Specialist Manager

Italy

Francesco Ronchieri

Junior Software Engineer

Italy

Luca Isola

Senior Business Development Manager Service Provider

Italy

Marco Cerri

Senior R&D Manager Product Owner - Cloud Services

Italy

Omar Radwan

Channel Sales DACH, CEE & APJC

Italy

Anas Assil

Senior Channel Manager Middle East

Middle East

Riccardo Viviani

Senior Software Engineer Scrum Master

Italy

Viviana Di Meglio

Channel Manager Europe, Africa & APJC

Italy

Massimiliano Picchi

VP Sales, GM of Imagicle Middle East

Middle East

Matteo Conta

Senior Software Engineer

Italy

Riccardo Rolfo

Channel Manager Italy

Italy

Thomas Popinel

Channel Manager - France

Europe

Andrea Valleriani

Strategic Account Manager

Italy

Huda Bukhari

Channel Sales Executive Saudi Arabia

Middle East

A closer look at the heart of Imagicle

What's up?

Featured authors.