Contact Center Core: Simplify agents’ daily work. (EMEAR session)
Sales Lab
45’
Join us to see Imagicle Contact Center Core: a brand-new, lightweight web client designed to bring customer context and agent workflows closer to where your team already works. Telephony stays on the agent’s existing phone — no separate desktop client to deploy.
Here’s what that means for your team:
✓Customer context alongside the daily workspace
✓Instant contact details for active and queued calls
✓Less switching between applications
✓Scales to Advanced workspace for full omnichannel
✓Integrated with Teams, Cisco UCM, and Webex Calling