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From human to virtual receptionist. A short overview.
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Release BlogSummer Release 2024: a wave of experience innovation.Summer Release 2024: a wave of experience innovation.Virtual Receptionist. A new way of greeting customers with AI. Imagine having a receptionist available 24/7/365, always ready to greet callers with the perfect tone, who knows exactly where to direct them. That’s what the new Imagicle Virtual Receptionist brings to your reception crew. This AI-powered digital twin of your human receptionists is ready to […]
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Products BlogCall Transfer Rate: how AI Virtual Agents can reduce itCall Transfer Rate: how AI Virtual Agents can reduce itLet’s dive into the details, starting from defining what call transfer rate is, why reducing it can improve your services, and how AI is your MVP in this mission.
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Products BlogHow are Virtual Agents transforming e-commerce support?How are Virtual Agents transforming e-commerce support?Let's discover how virtual agents are reshaping e-commerce customer support.
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Brochure BlogFrom human to virtual receptionist. A short overview.From human to virtual receptionist. A short overview.Meet our new AI colleague through a short vademecum.
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Products BlogMeet Imagicle Virtual Receptionist, the digital twin of your human receptionists.Meet Imagicle Virtual Receptionist, the digital twin of your human receptionists.Discover how you can bring your customer service to 10 without efforts. -
People BlogBetter Together 2024 – an event for Very Imagicle PeopleBetter Together 2024 – an event for Very Imagicle PeopleWelcome to Better Together ’24! Let’s start at the beginning: what exactly is Better Together, and how did it all begin? In 2022, Imagicle people transitioned to hybrid work after 2 years of remote work. As new hires emerged and colleagues who hadn’t met were introduced, the need for deeper connections became evident. People going […]
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Products BlogDiscover the benefits of an AI virtual receptionist and learn how it works.Discover the benefits of an AI virtual receptionist and learn how it works.Learn how AI virtual receptionists automate receptionist tasks, enhance customer service, and boost business efficiency.
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Products BlogCisco and Imagicle elevating their partnership with Webex CallingCisco and Imagicle elevating their partnership with Webex CallingCisco and Imagicle have partnered for over a decade. This launch elevates our partnership to new heights.
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Products BlogCall Deflection: Enhancing Customer Experience and Agent ProductivityCall Deflection: Enhancing Customer Experience and Agent ProductivityLearn how call deflection can make customer service more efficient and save everyone's time.
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Use Case BlogContact Center Optimization: 3 Essential Tips for ManagersContact Center Optimization: 3 Essential Tips for ManagersContact Center Optimization: three tools to bring it to the next level and facilitate customer satisfaction and loyalty.
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Use Case BlogWhy Recording Call and Contact Center Calls Is EssentialWhy Recording Call and Contact Center Calls Is EssentialUnlock insights and elevate customer service with advanced call recording and analytics from Imagicle.
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Products BlogLeveraging Call Analytics for Business GrowthLeveraging Call Analytics for Business GrowthExplore the potential of Imagicle Call Analytics to boost your business efficiency, cost reduction, and regulatory compliance.
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Products BlogDigitizing the Traditional with Imagicle Digital FaxDigitizing the Traditional with Imagicle Digital FaxTransform your business communication, reduce costs, and contribute to a more sustainable work environment.
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Products BlogEnsuring Compliance and Exceeding Customer Expectations with Call RecordingEnsuring Compliance and Exceeding Customer Expectations with Call RecordingImprove customer service, enhance agent training, and maintain compliance across various sectors.
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Products BlogHow to empower customer service with Imagicle.How to empower customer service with Imagicle.Learn how to empower agents and overall customer service with AI-powered technology and unified call management.
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Products BlogNew Customer Service Analytics for Webex Calling Multi-Tenant.New Customer Service Analytics for Webex Calling Multi-Tenant.Explore Imagicle's new reports for Webex Calling, optimizing Customer Service with comprehensive call analytics.
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Event BlogUnveiling the Future: Imagicle and Cisco’s Innovations at WebexOne 2023Unveiling the Future: Imagicle and Cisco’s Innovations at WebexOne 2023Cisco and Imagicle partnered up to bring the best tech innovations to WebexOne 2023. Get a preview.
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Products Blog15 Tips to Improve Customer Satisfaction in Call Centers15 Tips to Improve Customer Satisfaction in Call CentersLearn how to bring customer satisfaction to new hights by improving call center strategies.