Customer Experience

Learn why and how the architecture of software should emerge through a scale-up approach rather than upfront design, and how Imagicle self-organizing teams allow the design to emerge.

Find out how to break the loop of bad listening habits, build trust and ensures that the conversation results in a mutually beneficial experience (plus, you’ll learn the story of a monkey named Julio!)

Here's how a young woman graduated in foreign languages became the Virtual Sales Leader of a Tech company.

Web meetings are your entry point for a successful deal. Learn the 6 best practices to make the most out of them.

Discover 6 golden rules to make your video conferencing meetings more productive and rewarding for everyone.

Find out what's happening in the UK clouds and what we talk about when we refer to the digital transformation.

Discover simple structural rules and guidelines on how to adopt Scrum in large product development. Start now to do more. With LeSS.

Discover how to increase your content marketing strategy through webinars: the best way to reach new audiences, position your company as a resource and generate high-quality leads.

E-commerce Consultant at Ecomm Tips, Patrick Foster presents an overview of the issues that companies have to face when reaching the enterprise level. Discover how to achieve and maintain strong communication standards through the use of shared and intuitive tools, a consistently trained team, and much more.

What should be taken into account when choosing the best Cloud strategy? Find out!

Configuration automation for the Imagicle UC apps via Kurmi Service Provider Suite for Cisco HCS.

Configuration automation for the Imagicle UC apps via Kurmi Service Provider Suite for Cisco HCS.

Discover how to build and strengthen customers relationships with 4 actionable advice.

Imagicle R&D Manager, Marco Cerri, talks about a crucial figure in the interaction between the development plan and the final customer, the Product Owner.

Do you want to know what lies at the core of Imagicle? Read the article to find it out!

Does your business need an On-Premises or a Cloud architecture? Whatever it is, Imagicle is always ready to complete and empower it with must-have apps.

Discover the features that allow supervisors to monitor operator-customer conversations for a quality boost.

Discover the 15 features Imagicle offers for a quality boost.