Joining from Jordan with a heritage tied to Palestine, Khaled is always ready to embrace new challenges and learn from valuable experiences. His background as a VoIP TAC engineer and a Collaboration Technical Support Engineer has shaped his ability to swiftly understand new concepts and troubleshoot effectively. Outside the 9-to-5 realm, you’ll find him juggling tennis balls while dreaming of winning Wimbledon or channeling his inner Ronaldo on the football field – sometimes successfully, sometimes not so much! He loves traveling and discovering new locations. When he’s not conquering virtual worlds in gaming, he’s glued to the screen for thrilling movie marathons or engaging in epic anime quests.