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Why you Need an AI Contact Center and How to Build it
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Imagicle for Microsoft Teams Virtual Roadshow
Attendant
Console
UCX
Engage
AI
Virtual
Receptionist
Call
Recording
Voice
Analytics
Digital
Fax
Call
Analytics
In 1,5 hours, this Virtual Roadshow for Microsoft Teams will help you understand how Imagicle’s solutions can turn Microsoft Teams from powerful calling platform to a complete tool for all-round AI-infused collaboration and communication.
Choose your language and register now!
Agenda.1,5 hours total
Introduction on Microsoft Teams
Microsoft Teams - A leading Cloud Calling provider
Discover why 35M+ users choose Microsoft Teams as their platform, what customers will expect from Cloud Calling platforms in the upcoming years, and how Microsoft Teams is leading the charge.
Imagicle UCX Cloud Platform for Microsoft Teams
Imagicle UCX Platform - The perfect match for MS Teams
Imagicle enhances Microsoft Teams with a platform of AI-infused apps that welcome callers, automate conversations, ensure compliance, and analyze calls, all while offering security and reliability with an easy and unified experience. Discover how it can take your communications to the next level.
Attendant Console
UCX Engage
AI Virtual Receptionist
Call Recording
Digital Fax
Call Analytics
Products Highlight - for Contact Centers
Omnichannel Contact Center Solutions.
Understand how Imagicle’s integrated solutions can simplify your contact center’s core functionalities. You’ll see how you can automate interactions via Virtual Agents and manage calls and chats seamlessly with our Agent Console, facilitating communications through popular platforms like WhatsApp, Telegram, Messenger on top of voice.
UCX Engage
Voice Virtual Agents
Solution Highlight - Attendant Console
Next-gen Attendant & Agent Console. MS Teams certified.
Based on Azure Communication Services, MS-Teams certified, and complete with Advanced Queueing & Auto Attendant, Attendant Console works as a softphone for Microsoft Teams, enhancing telephony features.
Attendant Console
Solution Highlight - AI Virtual Receptionist
Meet&Greet with the new Imagicle AI Virtual Receptionist.
Come meet AI Virtual Receptionist, your next AI colleague ready to transfer calls and answers FAQs through natural voice interactions. Customizable to your needs, it eliminates waiting times, creates a cohesive brand voice, it speaks your customers’ language, and optimizes resources to reduce costs.
AI Virtual Receptionist
Products Highlights - Call Recording + Voice Analytics
Capture, Comply, Analyze - Meet MS Certified Call Recording with voice AI.
The possibility to start, stop, pause, resume, filter, browse, delete, download recordings directly from your Microsoft Teams makes your business compliant with worldwide regulations. On top, Voice Analytics uses AI to constantly monitor your conversations with transcriptions, sentiment analysis, alarms, and more. Come discover how they both work.
Call Recording
Voice Analytics
Other integrations - Digital Fax + Call Analytics
Digitize with Digital Fax & Call Analytics
Transforming Microsoft Teams into a full-on communication tool, Digital Fax allows to get rid of ATA, fax machines, toner, and paper, allowing to send and receive faxes directly from the Microsoft Teams client. Completing the picture is Call Analytics, allowing a full monitoring of telephone traffic, costs, and adoption.
Digital Fax