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Improving Contact Center Quality and Compliance with Call Recording
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Tech Specs
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3 imagicle steps to designing a strong user experience.
3 imagicle steps to designing a strong user experience.
Consistency and ease in the user experience are huge undertakings, but we have embraced them! Find out our three steps to provide relevant and significant experiences to users based on their behavior analysis, improve the way users interact with the apps and thus enhance overall user satisfaction.
Products
Blog
Capex vs Opex. Should I buy or should I lease?
Capex vs Opex. Should I buy or should I lease?
What is the difference between CapEx and OpEx? Go through the article and find out more.
Products
Blog
How to make your Agile adoption successful. HANDBOOK part 2.
How to make your Agile adoption successful. HANDBOOK part 2.
FREE HANDBOOK. Use cases, insights, and strategies to adopt the Agile culture across your teams.
Products
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How to make your Agile adoption successful. HANDBOOK part 1.
How to make your Agile adoption successful. HANDBOOK part 1.
FREE HANDBOOK. Use cases, insights, and strategies to adopt the Agile culture across your teams.
Products
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Imagicle Customer Service: turning Gold into Platinum.
Imagicle Customer Service: turning Gold into Platinum.
A trip through our support service. What makes us unique, how, and what we are planning for the near future.
Tech Specs
Blog
TDD: why I decided that debugging wasn’t worth my time.
TDD: why I decided that debugging wasn’t worth my time.
Take it easy with all that debugging! Here's a Test-Driven-Development real-life usage example to learn how to release projects much faster and with higher quality and stop wasting your time in the tangle of bugs.
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Agile: knowledge sharing and CoPs.
Agile: knowledge sharing and CoPs.
Discover the Communities of Practice, a simple and powerful method to connect people, share information, and identify solutions to common problems.
Event
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Imagicle lands @ Cisco Live, San Diego.
Imagicle lands @ Cisco Live, San Diego.
Discover the best of Imagicle at Cisco Live 2019 - San Diego. Call Recording compliance, Imagicle inside Cisco Jabber, API integrations.
Products
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Make the most of your sales with Salesforce CRM.
Make the most of your sales with Salesforce CRM.
Find out how Salesforce CRM helps Imagicle to provide partners and customers with successful projects.
Tech Specs
Blog
Agile software development: the retrospective.
Agile software development: the retrospective.
Imagicle Scrum Master will guide you through a real retrospective, showing you how to manage your strengths and weaknesses and turn software development into an efficient, enriching (and fun!) process.
People
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How the high-tech world will save the humanities (or the other way round).
How the high-tech world will save the humanities (or the other way round).
Find out how to leverage your liberal arts degree in tech and how humanities are valuable in supporting the creation of products oriented to the real needs of customers.
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Broadsoft Connections 2018: climbing the Clouds.
Broadsoft Connections 2018: climbing the Clouds.
Did you miss Broadsoft Connections 2018? Check out the highlights.
Event
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Cisco Live Orlando: we don’t want to miss a thing.
Cisco Live Orlando: we don’t want to miss a thing.
It’s pretty simple: in a world of technologies changing at the speed of light, some appointments are unmissable, and this is the case of the Cisco live Orlando.
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Cisco Partner Training, New York
Cisco Partner Training, New York
Imagicle gets in a New York state of mind to introduce Imagicle UCX Suite to 60 Cisco partners in the Cisco New York City office.
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