Fabiana Andreozzi Fabiana Andreozzi - 13 Settembre, 2022 - 6 ’ read

Imagicle webinars. All the knowledge you need at your fingertips.

The UC&C field is constantly subject to change and innovation. Keeping up is a challenge many markets have in common, but that’s where webinars play a key role! Follow this articles to discover our webinar offer, our website's dedicated section, and why you should definitely check it out.

Let me start by introducing myself: I’m Fabiana. It’s nice to meet you!  

Here at Imagicle, I take care of all things related to webinars, from strategy and scheduling to management and logistics. 

As a B2B tech company, we host biweekly webinars because it’s an effective way to keep our existing partners, resellers, and customers engaged and informed, meet new ones, and stay relevant on our field by updating everyone on our offer, products, benefits, and philosophy. This gives partners the possibility to build customized offers and ace their deals, while customers always have a complete picture of how to leverage the Imagicle solutions at best.

As I mentioned before, a new Imagicle webinar is out every two weeks. You might be wondering: how can I understand what webinars are relevant to me and my business?

Don’t worry, my friend. We’ve got you covered.


3 webinar series, 1 for each audience. 

We’ve divided our webinars into three labs: Sales Lab, Tech Lab, and How to Lab. While they all share the core educational purpose, each lab is built with a specific target audience and goal in mind.

Imagicle webinars. All the knowledge you need at your fingertips.

By dividing our webinars into these categories, we can always select the best speakers, topics, and knowledge base for everyone interested in knowing more about us.

+20 Imagicle speakers host our annual webinars, the best of the best from our sales department, giving you tricks&tips on how to sell Imagicle solutions like a pro, our pre-sales department providing technical insights, and our development team delivering updates of our latest innovations. 

Imagicle webinars. All the knowledge you need at your fingertips.

Plus, you can enjoy our webinars in multiple languages (Italian, Spanish, English, and French) and numerous sessions in different time zones. 

Now that you know how our webinars are organized and who they’re aimed at, let’s tell you what you’ll learn when you enter your favorite lab.


The best knowledge you can get.

Although we cover a wide variety of topics, we can sum it up in 4 main categories:

  1. Cloud migration – how to smoothly migrate to the Cloud with the Imagicle UC Cloud Suite and the benefits.
  2. Top-of-the-range UC solutions – presentations of the apps included inside the Imagicle UC Suite and how they can boost your business.
  3. Seamless integrations – what platforms does Imagicle integrate with, and how advanced is the integration?
  4. Latest release – what is the latest news in the Imagicle world, and how can I leverage it?

Let’s see them in detail.


Do you want to stay updated on the next Imagicle webinars?

Sign up for our newsletter!



Your journey to the Cloud starts here. 

If you know us a little bit, you might know that our primary goal across teams and activities is enabling a seamless journey to the Cloud for our customers, allowing them to migrate at their own pace without giving up on the tools they use and love. 

That’s why we launched the Imagicle UC Cloud Suite in 2020: to streamline migration, making the experience faster, smarter, and easier with the most complete and beautiful set of UC apps on the market.

Our webinars do nothing but follow this path, with their main focus being the journey to the Cloud. From sessions about updates on our Cloud offer to sessions about how to migrate to the Cloud the smoothest way, we deliver a 360° view of how we can help you in this process and make it easy for you.


The best UC solutions for your business.

Once you’ve understood the benefits of migrating to the Cloud with Imagicle, the next question is: what’s inside the Imagicle UC Cloud Suite?

Well, the best set of UC apps for businesses of any size: Attendant Console with Advanced Queueing and Auto AttendantManager AssistantConversational AICall Recording & Voice AnalyticsContact ManagerCall AnalyticsDigital Fax, and Hotel Services. Of course, we have webinars covering every single app, how it works, and how it can help you. 

And the best part is that although each app has its unique advantages, they’re all available behind a single pane of glass in the Imagicle UC Suite, which can also natively integrate with the leading calling platforms.

Seamless integrations. Don’t give up on the things you use and love.

Another important focus of ours is to spread the word about the added value that Imagicle can bring to the leading Cloud Calling platforms with its powerful integrations and empowered with AI and digital Conversational experiences, especially for Webex Calling and all Cisco Platforms as well as Microsoft Teams.

We’ve recently covered our Attendant Console for Webex Calling, explaining how the integration works, its user experience, and how it improves the overall platform. 


Stay always on top of the latest Release. 

Last but not least, Imagicle releases three major product updates a year. How could we not covet them with a dedicated webinar series?  

With every seasonal Release (Winter, Spring, and Summer) comes a webinar – or multiple webinars that give full details about the brand-new features, allowing you always to be one step ahead. 


Upcoming webinars you can’t miss.

It’s time to transform theory into practice! See for yourself how the Imagicle webinars can help you with a brand new season of webinars and many exclusive topics. We have a full schedule for the next 2 months. Check our next appointments below!


SALES LAB

calendar Sep. 14/15 – Make your Webex Calling offer stand out with Imagicle.

Discover how to add value to Webex Calling with the Imagicle UC Cloud Suite, generate more revenues and boost your sales.

ENG flag: United Kingdom  11.30 AM – 12.15 PM CEST – REGISTER NOW

ENG (AMERICAS) flag: United States  11.00 AM – 11.45 AM EST – REGISTER NOW

ITA flag: Italy  10:00 – 10:45 – REGISTER NOW

FRA flag: France 15 Sep – 11.00 – 11.45 – REGISTER NOW


calendar Oct. 5 – Introducing the brand new Imagicle Conversational AI.

Discover the new platform that automates conversations by integrating chat and voice channels with virtual and human agents to improve CX and EX.

ENG flag: United Kingdom   11.30 AM – 12.15 PM CEST – REGISTER NOW

ENG (AMERICAS) flag: United States  11.00 AM – 11.45 AM EST – REGISTER NOW

ITA flag: Italy  10:00 – 10:45 – REGISTER NOW


TECH LAB 

calendar Oct. 12 – Imagicle UC Cloud Suite for MS Teams. A must-have integration to boost customer experience.

Discover how to turn Microsoft Teams into a tool for productivity boost thanks to our must-have Imagicle UC Cloud Suite.

ENG flag: United Kingdom   11.30 AM – 12.15 PM CEST – REGISTER NOW

ENG (AMERICAS) flag: United States  11.00 AM – 11.45 AM EST – REGISTER NOW

ITA flag: Italy  10:00 – 10:45 – REGISTER NOW


HOW TO

calendar Nov. 9-10 – Imagicle Conversational AI. Your new superpower.

Get ready to transform your Customer Service with the brand new Imagicle Conversational AI,the platform that automates conversations by integrating chat and voice channels with virtual and human agents.

ENG flag: United Kingdom   11.30 AM – 12.15 PM CEST – REGISTER NOW

ENG (AMERICAS) flag: United States  11.00 AM – 11.45 AM EST – REGISTER NOW

ITA flag: Italy  10:00 – 10:45 – REGISTER NOW

Did you find a webinar you’d like to watch but can’t tune in for the live session? No problem! 

On our webinar webpage, you can watch every webinar on-deman – whenever and wherever you want – by simply searching the topic you are interested in and by filtering in your language for category and product. cs.New alarms to be notified via email when a specific word is spoken and powerful widgets to monitor agents’ performances.


Conclusions.

Wrapping up, at Imagicle, we give value to knowledge and training by providing our customers and partners with the best tools to learn about Imagicle products, get the most out of them and always keep up with innovations. Just 30 minutes of your time to stay on top of the competition and invest in the right solutions for your business!

Our webinars will keep coming and, hopefully, this brief overview made you curious enough to register for our next ones! We can’t wait to see you there 🙂

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