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Imagicle & Kurmi: Enhance your UCaaS Offers while ensuring the ultimate level of UC automation

nov 27 2018


Enhance your UCaaS Offers while ensuring the ultimate level of UC automation thanks to the Imagicle & Kurmi Software partnership

Tuesday, November 27, 2018 – Cisco HCS Summit – Richardson, Texas


The Imagicle and Kurmi Software partnership started in October 2017, when the two leading companies in their respective fields – UC apps for Cisco Collaboration platforms and management automation of UC – announced the automation of customer onboarding and user management on Cisco HCS Shared Architecture. Since then, many projects have been engaged with Service Providers, optimizing the deployment of Cisco HCS and enabling specific vertical markets, like hospitality, with exclusive streamlined solutions.

Today, the winning team announces another exclusive milestone for Service Providers: Day 1 and Day 2 configuration automation for the Imagicle UC apps via Kurmi Service Provider Suite for any Cisco environment based on Cisco HCS. Implementation of UC apps is becoming essential to meeting customers' expectations, scale, and grant margins. By integrating Imagicle into their UC domain manager platform, Kurmi Service Provider Suite connects Imagicle UC apps automatically to the CUCM, providing Service Providers with a simple, intuitive solution for automated deployment and administration of Cisco UC. Imagicle and Kurmi Software will speed up Cisco-based UC deployment. Now it takes just a few minutes to do what used to mean hours of work. The result is that users will be ready to immediately access Imagicle apps through any device.

ImagicleAccording to Christian Bongiovanni, Imagicle co-CEO and CTO, "A year into our partnership, we've gone above and beyond anything we ever expected, granting both Enterprises and Service Providers the ultimate solution for implementing their Cisco UC Manager environments. With the integration of Imagicle into Kurmi, we provide strong automation in provisioning and user onboarding, eliminating most of the manual labor involved in adding our solutions to a Cisco UCM environment, based on either Business Edition or HCS."

ImagiclePascal Moindrot, COO at Kurmi Software, adds: “Kurmi Software automates configuration of the complete portfolio of Imagicle apps together with all other Cisco HCS components. This is a huge advantage for Service Providers, who can count on a single point of control for quickly deploying, automating and simplifying the management of their Cisco HCS platforms together with the must-have UC apps offered by Imagicle."

Imagicle Application Suite provides key services like Attendant Console, Advanced Queueing and Auto Attendant, Call Recording, Call Accounting, Fax Server, and more, to complement Cisco’s collaboration suite. Thanks to Kurmi, the deployment of Imagicle applications has been drastically sped up, and end-user onboarding and management simplified with a single portal. As a result, service providers could save up to 80% of the time it usually takes to deploy their UCaaS solutions.



About Kurmi Software

Kurmi Software provides a management platform for Enterprise Communications infrastructures that simplifies user provisioning, migration, and day-to-day administration. With its advanced automation and integration capabilities, Kurmi Software delivers strong operations costs savings while offering the best UC administrator and end-user experience. As a strong partner of Cisco, Kurmi Software has also developed built-in connectors with other leading Unified Communications and Contact Center vendors (Microsoft, Alcatel, Genesys, Avaya, and more) giving service providers and enterprises a single management point for their infrastructure.

Located in France, Germany, the United States, and Canada, Kurmi Software supports more large customers worldwide thanks to its advanced technology. For more information, visit


Media Contact
Claire Guillou | Marketing Manager | E-mail



About Imagicle

Market leader in the UC apps space, Imagicle develops applications helping companies to make their communications faster, smarter and easier, either on-prem or in the partner Cloud.
20k+ customers in 150 countries benefit of the Imagicle ApplicationSuite, which in a single suite and VM includes the most complete set of must have apps, to enhance Customer service, control and analyze calls, virtualize fax service, provide advanced directory services, recording calls and it adds mandatory hotel services to Cisco UC platforms.

Founded in 2010, Imagicle is head-quartered in Italy and has a fully owned subsidiary in Dubai and Miami. With more than 300 among Partners and Service Providers, Imagicle operates almost in all over the world serving enterprises, multinational companies, as well family businesses, universities, central government, public administrations, hospitals and prestigious hotels. Imagicle is Cisco Preferred Solution Partner and 5 Imagicle Apps - Advanced Directory Services, Attendant Console, Advanced Queueing and Auto Attendant, Call Accounting & Billing, IP Fax Server, and Hospitality Pack - have been selected by Cisco as their official solutions, being available worldwide on Cisco GPL through the Solutions Plus program. For more information, visit


Media Contact
Bernardo Federigi | Marketing Communciations Manager | E-mail