{"id":11469,"date":"2019-06-05T09:47:44","date_gmt":"2019-06-05T07:47:44","guid":{"rendered":"https:\/\/www.imagicle.com\/cpt_blog\/web-meetings-best-practices-win-your-customers-heart\/"},"modified":"2025-04-15T17:33:33","modified_gmt":"2025-04-15T15:33:33","slug":"web-meetings-best-practices","status":"publish","type":"cpt_blog","link":"https:\/\/www.imagicle.com\/en\/blog\/o\/customer-experience\/web-meetings-best-practices\/","title":{"rendered":"Web meetings best practices. Win your customers\u2019 heart."},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;3.22&#8243; background_color=&#8221;#ffffff&#8221; custom_padding=&#8221;63px|0px|0px|0px&#8221;][et_pb_row _builder_version=&#8221;3.25&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; custom_margin=&#8221;0px|||&#8221; custom_padding=&#8221;0px||0px|&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;3.25&#8243; background_color=&#8221;#ffffff&#8221; custom_padding=&#8221;|||&#8221; custom_padding_tablet=&#8221;&#8221; custom_padding_phone=&#8221;&#8221; custom_padding_last_edited=&#8221;on|phone&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.9.10&#8243; hover_enabled=&#8221;0&#8243; sticky_enabled=&#8221;0&#8243;]<\/p>\n<div>\n<h2>What we talk about when we talk about sales.<\/h2>\n<\/div>\n<div><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z\">Let&#8217;s get straight to the point. Our job is finding a way to make the life of our partners and customers as simple as possible.\u00a0<\/span><\/div>\n<div><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z\">Now, the compass that leads us towards this goal is a daily, simple question: what is the most effective way to do it?\u00a0<\/span><\/div>\n<div><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z\">Remember that, as a salesman, you don&#8217;t have to sell stuff. What you need to do is putting yourself in your customer&#8217;s shoes and thinking about the best solution to help him win his challenges and be successful.\u00a0<\/span><\/div>\n<div><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z\">See, you&#8217;re not selling; <strong>you are helping people to choose the right solution<\/strong>. \u00a0<\/span><\/div>\n<div>\u00a0<\/div>\n<div><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z\">To make sure you are providing this kind of help, you must understand:<\/span><\/div>\n<ul class=\"listtype-bullet listindent1 list-bullet1\">\n<li><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z\"><b>Your customers&#8217; needs, problems, and motivations<\/b><\/span><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z\">. They&#8217;re not looking for a salesman: they need something or someone to ease their daily struggles.<\/span><\/li>\n<li><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z\"><b>The true potential and capacities of your solution<\/b><\/span><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z\">. In my case, how Imagicle can fit in their situation by enhancing their capabilities.<\/span><\/li>\n<li><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z\"><b>The market you&#8217;re dealing with<\/b><\/span><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z\">. A technical background is a must if you want to achieve your purpose. It means having a good knowledge of all the players in the market and how they can affect your offer.<\/span><\/li>\n<li><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z\"><b>Your competitive benefits<\/b><\/span><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z\">. Explain clearly what are the plus points your company is bringing on the table apart from the specific needs you can cover. Such things as <strong>support<\/strong>, <strong>software update<\/strong>, advanced services, but also your vision and the <strong>future growth prospects<\/strong> you can offer.<\/span><\/li>\n<\/ul>\n<div>\u00a0<\/div>\n<div><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z\">Once you&#8217;ve combined these four ingredients, you have a real chance to win your deal, and, more importantly, to earn your customer&#8217;s trust. Your first commitment, indeed, must always be to <\/span><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z\"><b>create an honest relationship<\/b><\/span><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z\">. Your solution won\u2019t be necessarily the most suitable for your customer, so stop selling, stop talking, and try to listen carefully before deciding if you are the right person to help on the matter.<\/span><\/div>\n<p>[\/et_pb_text][et_pb_divider show_divider=&#8221;off&#8221; _builder_version=&#8221;3.17.6&#8243; height=&#8221;50px&#8221;][\/et_pb_divider][et_pb_text _builder_version=&#8221;4.9.10&#8243; hover_enabled=&#8221;0&#8243; sticky_enabled=&#8221;0&#8243;]<\/p>\n<div>\n<h2>6 golden rules to turn yourself into a (sales) wizard.<\/h2>\n<\/div>\n<div><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z\">All right, enough bla bla bla for today. <\/span><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z\"><img decoding=\"async\" class=\"\" title=\"winking face\" src=\"https:\/\/paper.dropboxstatic.com\/static\/img\/ace\/emoji\/1f609.png?version=3.1.2\" alt=\"winking face\" width=\"15\" height=\"15\" data-emoji-ch=\"\ud83d\ude09\" \/><\/span><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z\">\u00a0<\/span><\/div>\n<div><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z\">I&#8217;m sure you want to know how to put all this theory into practice.<\/span><\/div>\n<div>\u00a0<\/div>\n<div><span class=\"ace-all-bold-hthree\"><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z\"><b>Here are the 6<\/b><\/span><b> <\/b><span class=\" author-d-4z65zz66zl57z75zyiz66zfr2fz87zwz89znujgz76zz67zz122z75z68zz86zz82zz77z7ohz83z5z73zz79zuk0kv5z82z70430 h-lparen\"><b>(i)<\/b><\/span><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z h-lparen\"><b>magic<\/b><\/span><span class=\" author-d-4z65zz66zl57z75zyiz66zfr2fz87zwz89znujgz76zz67zz122z75z68zz86zz82zz77z7ohz83z5z73zz79zuk0kv5z82z70430 h-lparen\"><b>(le)<\/b><\/span><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z\"><b> formulas to host successful online meetings.\u00a0<\/b><\/span><\/span><\/div>\n<div>\u00a0<\/div>\n<div>\n<h3>1. \u00a0Be prepared.<\/h3>\n<\/div>\n<div><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z\">Before a meeting, web meeting, or call:<\/span><\/div>\n<ul class=\"listtype-bullet listindent1 list-bullet1\">\n<li><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z\">clarify your objectives;<\/span><\/li>\n<li><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z\">ask for at least 20 minutes of their time. If they do not have 20 minutes, it&#8217;s better to reschedule the meeting;<\/span><\/li>\n<li><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z\">make sure to involve the relevant people<\/span> <span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z h-lparen\">(both<\/span><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z\"> in your company and your customer&#8217;s);<\/span><\/li>\n<li><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z\">provide the right presentations and be ready for demos;<\/span><\/li>\n<li><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z\">choose a nice, quiet room and d<\/span><span class=\"thread-078627738897764054733955 attrcomment attrcommentfirst thread-078627738897764054733955-first author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z\"><span class=\"comment-extra-inner-span\">ress up appropriately<\/span><\/span> <span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z h-lparen\">(yes,<\/span><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z\"> sure you&#8217;ll have to turn your video on).<\/span><\/li>\n<\/ul>\n<h3>2. First 5 minutes. Starting off with a bang.<\/h3>\n<div><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z\">You have less than five minutes to convince your customer that it&#8217;s worth listening to you.\u00a0<\/span><\/div>\n<div><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z\">Use them wisely to:<\/span><\/div>\n<ul class=\"listtype-bullet listindent1 list-bullet1\">\n<li><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z\">introduce yourself;<\/span><\/li>\n<li><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z\">introduce the company<\/span> <span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z h-lparen\">(briefly);<\/span><\/li>\n<li><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z\">smile a lot. As the old Chinese proverb says,<\/span> <span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z h-ldquo\">\u201ca<\/span><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z\"> man without a smiling face must never open a shop\u201d.<\/span><\/li>\n<\/ul>\n<div>\n<h3>3. Questions, your key to unlocking all doors.<\/h3>\n<\/div>\n<div><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z\">Ask questions, lots of them. In addition to establishing empathy and showing interest in the person you talk to, asking questions is key to find, understand, and resolve your customer\u2019s problems.<\/span><\/div>\n<div>\u00a0<\/div>\n<div><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z\">If you want to know <\/span><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z\"><i>what <\/i><\/span><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z\">questions, take a look at the examples below.<\/span><\/div>\n<div>\u00a0<\/div>\n<div><span class=\"ace-all-bold-hthree\"><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z\"><b>During a call with a customer, you can ask:<\/b><\/span><\/span><\/div>\n<ul class=\"listtype-bullet listindent1 list-bullet1\">\n<li><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z\">What is the problem you are trying to resolve?<\/span><\/li>\n<li><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z\">How is this problem affecting you or other parts of the company? How bad is that?<\/span><\/li>\n<li><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z\">What have you tried any other solution before? Did it work?<\/span><\/li>\n<li><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z\">What are you expecting from this solution?<\/span><\/li>\n<li><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z\">Do you have a budget allocated to resolve the problem?\u00a0<\/span><\/li>\n<li><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z\">Who\u2019s in charge of this decision?<\/span><\/li>\n<\/ul>\n<div>\u00a0<\/div>\n<div><span class=\"ace-all-bold-hthree\"><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z\"><b>During a call with a partner, you can ask:<\/b><\/span><\/span><\/div>\n<ul class=\"listtype-bullet listindent1 list-bullet1\">\n<li><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z\">Tell me something about your company.\u00a0<\/span><\/li>\n<li><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z\">Is collaboration a significant part of your business?\u00a0<\/span><\/li>\n<li><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z\">Do you know our many M$ revenues does your company generate through collaboration?\u00a0<\/span><\/li>\n<li><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z\">How many collab. solutions architect or collab SE work in your company?\u00a0<\/span><\/li>\n<li><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z\">What kind of tool are you using at the moment for <strong><a href=\"https:\/\/www.imagicle.com\/en\/products\/call-recording\/\" target=\"_blank\" rel=\"noopener noreferrer\">call recording<\/a><\/strong>, <strong><a href=\"https:\/\/www.imagicle.com\/en\/products\/attendant-console\/\" target=\"_blank\" rel=\"noopener noreferrer\">call analytics<\/a><\/strong> etc.? What are you using them for?\u00a0<\/span><\/li>\n<li><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z\">Is there any other partner besides Imagicle that you particularly like? Why?<\/span><\/li>\n<\/ul>\n<div>\u00a0<\/div>\n<div><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z\">Asking questions is not always easy. It&#8217;s something like a<\/span> <span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z h-ldquo\">\u201cdo<\/span><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z\"> ut des\u201d.\u00a0<\/span><\/div>\n<div><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z\">If you succeed in conveying confidence to the people you&#8217;re talking to, they will be more likely to answer you, cause they will understand it&#8217;s going to benefit them too.\u00a0<\/span><\/div>\n<div><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z\"><b>Let them talk<\/b><\/span><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z\">. A one-hour call on Webex where the customer does not ask questions is a wasted hour, and probably a missed opportunity. <\/span><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z\"><b>Remember to be curious<\/b><\/span><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z\">; try to understand what motivates them. You will find out that, for example, IT admins are not usually driven by technology or money<\/span> <span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z h-lparen\">(by<\/span><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z\"> the way, it&#8217;s not their money!) but by time management and the way it affects their company. Help them in those matters, help them save time<\/span> <span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z h-lparen\">(or<\/span><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z\"> getting invisible, who knows!).<\/span><\/div>\n<div>\u00a0<\/div>\n<div>\n<h3>4. Bring value.<\/h3>\n<\/div>\n<div><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z\">Gathering the right pieces of information can help you in advising your cus<\/span><span class=\" author-d-4z65zz66zl57z75zyiz66zfr2fz87zwz89znujgz76zz67zz122z75z68zz86zz82zz77z7ohz83z5z73zz79zuk0kv5z82z70430\">t<\/span><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z\">omers at best.\u00a0<\/span><\/div>\n<div><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z\">First of all, you\u2019ll be able to help them clarify their needs. You can provide examples of how your solution can mitigate their problem or how other companies in the same vertical solved the issue through the solution you&#8217;re offering.\u00a0<\/span><\/div>\n<div><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z\">Be prepared to find very few technology enthusiasts in the market.\u00a0<\/span><\/div>\n<div><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z\">Most people want something that is going to work for real and is bulletproof. <\/span><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z\"><b>You need to produce evidence.<\/b><\/span><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z\"> Saying that your solution can send 1000 faxes in a minute is much different from saying there are 4 companies in the same vertical using <strong><a href=\"https:\/\/www.imagicle.com\/en\/products\/digital-fax\/\" target=\"_blank\" rel=\"noopener noreferrer\">Digital Fax<\/a><\/strong> and sending more than 1000 faxes.<\/span><\/div>\n<div>\u00a0<\/div>\n<div>\n<h3>5. Call to action.<\/h3>\n<\/div>\n<div><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z\">The second most crucial thing after asking questions is explaining <strong>what are going to be the next steps<\/strong>. This passage is terribly important to keep the ball rolling and commit to a specific date. The next step can be another meeting with more people involved, perhaps the presale team; or it could be sending them a quote or asking their feedback.<\/span><\/div>\n<div>\u00a0<\/div>\n<div>\n<h3>6. Take notes.<\/h3>\n<\/div>\n<div><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z\">You&#8217;re almost there. You only have to do one last thing<\/span> <span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z h-lparen\">(last<\/span><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z\"> but not least, as usual!).\u00a0<\/span><\/div>\n<div><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z\"><b>Take 10 minutes to put the info on <\/b><\/span><span class=\"attrlink url thread-034994238240204530590426 author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z\"><a class=\"attrlink\" href=\"https:\/\/www.salesforce.com\/it\/?ir=1\" target=\"_blank\" rel=\"noreferrer nofollow noopener\" data-target-href=\"https:\/\/blog.imagicle.com\/salesforce-crm\/\"><b>Salesforce<\/b><\/a><\/span><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z\"><b>, schedule your next steps, and assign tasks<\/b><\/span><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z\">. Also, send all the necessary material to the partner\/end user straight after the meeting.\u00a0<\/span><\/div>\n<div>(To learn how best to use Salesforce to manage sales, check out <strong><a href=\"https:\/\/www.imagicle.com\/en\/blog\/o\/make-the-most-of-your-sales-with-salesforce-crm\/\" target=\"_blank\" rel=\"noopener noreferrer\">here<\/a><\/strong>.)<\/div>\n<p>[\/et_pb_text][et_pb_divider show_divider=&#8221;off&#8221; _builder_version=&#8221;3.17.6&#8243; height=&#8221;50px&#8221;][\/et_pb_divider][et_pb_text _builder_version=&#8221;4.9.10&#8243;]<\/p>\n<div>\n<h2>Conclusions.<\/h2>\n<\/div>\n<div><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z\">Well, guys, I hope everything was clear so far<\/span> <span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z h-lparen\">(if<\/span><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z\"> not, please leave a comment below!).<\/span><\/div>\n<div><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z\">Of course, these are basic rules. And yet, by following them carefully, you will discover you can really obtain what you want from your web meetings.\u00a0<\/span><\/div>\n<div><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z\">Which, as you certainly get by now, is most often <\/span><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z\"><b>people&#8217;s trust<\/b><\/span><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z\">.<\/span><\/div>\n<div>\u00a0<\/div>\n<div><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z\">If you have any questions, just bring it on, and if you happen to be around Miami, stop by the<strong><a href=\"https:\/\/www.imagicle.com\/en\/blog\/o\/miami-is-turning-imagicle\/\" target=\"_blank\" rel=\"noopener noreferrer\"> Imagicle office in Fort Lauderdale<\/a> <\/strong>and meet us in person!<\/span><\/div>\n<div><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z\">We will have a lot to talk about!<\/span><\/div>\n<div>\u00a0<\/div>\n<div>\u00a0<\/div>\n<div><strong><span style=\"color: #00b7f1;\">#stayimagicle<\/span><\/strong><\/div>\n<p>[\/et_pb_text][et_pb_sidebar area=&#8221;et_pb_widget_area_2&#8243; _builder_version=&#8221;3.12&#8243; custom_margin=&#8221;0px|||&#8221; custom_padding=&#8221;0px|||&#8221;][\/et_pb_sidebar][et_pb_comments show_count=&#8221;off&#8221; module_id=&#8221;imaPostComments&#8221; _builder_version=&#8221;3.16&#8243; header_level=&#8221;h2&#8243; header_text_color=&#8221;#bd557c&#8221; form_field_text_align=&#8221;left&#8221; form_field_font_size=&#8221;14px&#8221; custom_button=&#8221;on&#8221; button_text_size=&#8221;12px&#8221; button_text_color=&#8221;#ffffff&#8221; button_bg_color=&#8221;#1bbbe9&#8243; button_border_width=&#8221;0px&#8221; button_border_radius=&#8221;0px&#8221; button_letter_spacing=&#8221;1px&#8221; button_font=&#8221;VAGRoundedStd-Light|||on|||||&#8221; button_use_icon=&#8221;off&#8221; button_alignment=&#8221;left&#8221; text_orientation=&#8221;left&#8221; max_width=&#8221;90%&#8221; max_width_tablet=&#8221;&#8221; max_width_phone=&#8221;&#8221; max_width_last_edited=&#8221;on|desktop&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;50px||0px|&#8221; custom_margin_tablet=&#8221;&#8221; custom_margin_phone=&#8221;&#8221; custom_margin_last_edited=&#8221;on|desktop&#8221; custom_padding=&#8221;0px||0px|&#8221; header_font_size_tablet=&#8221;51&#8243; header_line_height_tablet=&#8221;2&#8243; custom_css_submit_button=&#8221;padding:6px 30px 4px 30px!important;||&#8221; button_border_color_hover=&#8221;#ffffff&#8221; button_border_radius_hover=&#8221;0px&#8221; button_bg_color_hover=&#8221;#00b996&#8243; saved_tabs=&#8221;all&#8221; button_text_size__hover_enabled=&#8221;off&#8221; button_text_size__hover=&#8221;null&#8221; button_one_text_size__hover_enabled=&#8221;off&#8221; button_one_text_size__hover=&#8221;null&#8221; button_two_text_size__hover_enabled=&#8221;off&#8221; button_two_text_size__hover=&#8221;null&#8221; button_text_color__hover_enabled=&#8221;off&#8221; button_text_color__hover=&#8221;null&#8221; button_one_text_color__hover_enabled=&#8221;off&#8221; button_one_text_color__hover=&#8221;null&#8221; button_two_text_color__hover_enabled=&#8221;off&#8221; 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button_letter_spacing__hover=&#8221;null&#8221; button_one_letter_spacing__hover_enabled=&#8221;off&#8221; button_one_letter_spacing__hover=&#8221;null&#8221; button_two_letter_spacing__hover_enabled=&#8221;off&#8221; button_two_letter_spacing__hover=&#8221;null&#8221; button_bg_color__hover_enabled=&#8221;on&#8221; button_bg_color__hover=&#8221;#00b996&#8243; button_one_bg_color__hover_enabled=&#8221;off&#8221; button_one_bg_color__hover=&#8221;null&#8221; button_two_bg_color__hover_enabled=&#8221;off&#8221; button_two_bg_color__hover=&#8221;null&#8221;][\/et_pb_comments][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Discover 6 golden rules to make your video conferencing meetings more productive and rewarding for everyone.<\/p>\n","protected":false},"author":21,"featured_media":11148,"template":"","meta":{"_acf_changed":false,"_et_pb_use_builder":"on","_et_pb_old_content":"<p>[et_pb_section fb_built=\"1\" _builder_version=\"3.21.1\" background_color=\"#1bbbe9\" use_background_color_gradient=\"on\" background_image=\"https:\/\/www.imagicle.com\/wp-content\/uploads\/blog\/2019\/06\/online-meetings.png\" background_position=\"bottom_center\" custom_margin=\"0px|||\" custom_padding=\"0px||10px|\"][et_pb_row _builder_version=\"3.17.6\"][et_pb_column type=\"1_2\" _builder_version=\"3.0.47\"][et_pb_code module_id=\"imaAuthorAvatar\" _builder_version=\"3.0.92\" global_module=\"1189\" saved_tabs=\"all\" locked=\"off\"][avatar][\/et_pb_code][et_pb_post_title title=\"off\" categories=\"off\" comments=\"off\" featured_image=\"off\" text_color=\"light\" admin_label=\"Author and data\" _builder_version=\"3.0.92\" title_font=\"|||on|||||\" meta_font=\"|||on|||||\" custom_margin=\"||0px|\" custom_padding=\"||0px|\"][\/et_pb_post_title][et_pb_post_title meta=\"off\" featured_image=\"off\" text_color=\"light\" _builder_version=\"3.12\" title_text_color=\"#ffffff\" title_font_size=\"42px\" custom_margin=\"||0px|\" custom_padding=\"||0px|\"][\/et_pb_post_title][et_pb_divider color=\"#ffffff\" _builder_version=\"3.2\" max_width=\"40%\" custom_margin=\"||0px|\" custom_padding=\"||0px|\"][\/et_pb_divider][et_pb_post_title title=\"off\" author=\"off\" date=\"off\" comments=\"off\" featured_image=\"off\" text_color=\"light\" admin_label=\"Category\" _builder_version=\"3.0.92\" title_font=\"||||||||\" meta_font=\"|||on|||||\" custom_margin=\"0px|||\" custom_padding=\"0px|||\"][\/et_pb_post_title][\/et_pb_column][et_pb_column type=\"1_2\" _builder_version=\"3.0.47\"][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\"1\" _builder_version=\"3.12\" background_color=\"#f2f2f2\" custom_margin=\"0px||0px|\" custom_padding=\"0px||0px|\"][et_pb_row custom_padding=\"0px||0px|\" custom_margin=\"0px||0px|\" padding_top_1=\"0px\" padding_bottom_1=\"0px\" _builder_version=\"3.12\"][et_pb_column type=\"3_4\" _builder_version=\"3.0.47\"][et_pb_text _builder_version=\"3.17.6\" header_font=\"||||||||\" header_2_font=\"||||||||\" header_2_font_size_tablet=\"22px\" header_2_font_size_phone=\"25px\" header_2_font_size_last_edited=\"on|phone\" header_2_letter_spacing=\"1px\" custom_margin=\"10px||10px|\" custom_margin_tablet=\"||-10px|\" custom_margin_last_edited=\"on|desktop\"]<\/p><h2><span style=\"color: #999999;\">Want more awesome content? Sign up for our newsletter.<\/span><\/h2><p>[\/et_pb_text][\/et_pb_column][et_pb_column type=\"1_4\" _builder_version=\"3.0.47\"][et_pb_button button_url=\"http:\/\/blog.imagicle.com\/subscribe\" button_text=\"SUBSCRIBE\" _builder_version=\"3.16\" custom_button=\"on\" button_text_size=\"19px\" button_text_color=\"#ffffff\" button_bg_color=\"#00b7f1\" button_border_width=\"1px\" button_border_color=\"#ffffff\" button_use_icon=\"off\" background_layout=\"dark\" custom_margin_last_edited=\"on|desktop\" button_bg_color_hover=\"#0f8acb\" button_text_size__hover_enabled=\"off\" button_text_size__hover=\"null\" button_one_text_size__hover_enabled=\"off\" button_one_text_size__hover=\"null\" button_two_text_size__hover_enabled=\"off\" button_two_text_size__hover=\"null\" button_text_color__hover_enabled=\"off\" button_text_color__hover=\"null\" button_one_text_color__hover_enabled=\"off\" button_one_text_color__hover=\"null\" button_two_text_color__hover_enabled=\"off\" button_two_text_color__hover=\"null\" button_border_width__hover_enabled=\"off\" button_border_width__hover=\"null\" button_one_border_width__hover_enabled=\"off\" button_one_border_width__hover=\"null\" button_two_border_width__hover_enabled=\"off\" button_two_border_width__hover=\"null\" button_border_color__hover_enabled=\"off\" button_border_color__hover=\"null\" button_one_border_color__hover_enabled=\"off\" button_one_border_color__hover=\"null\" button_two_border_color__hover_enabled=\"off\" button_two_border_color__hover=\"null\" button_border_radius__hover_enabled=\"off\" button_border_radius__hover=\"null\" button_one_border_radius__hover_enabled=\"off\" button_one_border_radius__hover=\"null\" button_two_border_radius__hover_enabled=\"off\" button_two_border_radius__hover=\"null\" button_letter_spacing__hover_enabled=\"off\" button_letter_spacing__hover=\"null\" button_one_letter_spacing__hover_enabled=\"off\" button_one_letter_spacing__hover=\"null\" button_two_letter_spacing__hover_enabled=\"off\" button_two_letter_spacing__hover=\"null\" button_bg_color__hover_enabled=\"on\" button_bg_color__hover=\"#0f8acb\" button_one_bg_color__hover_enabled=\"off\" button_one_bg_color__hover=\"null\" button_two_bg_color__hover_enabled=\"off\" button_two_bg_color__hover=\"null\"][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\"1\" _builder_version=\"3.12\" background_color=\"#ffffff\" custom_padding=\"63px|0px|0px|0px\"][et_pb_row custom_padding=\"0px||0px|\" custom_margin=\"0px|||\" background_color_1=\"#ffffff\" padding_1_last_edited=\"on|phone\" _builder_version=\"3.12\" background_size=\"initial\" background_position=\"top_left\" background_repeat=\"repeat\"][et_pb_column type=\"4_4\" _builder_version=\"3.0.47\"][et_pb_divider show_divider=\"off\" height=\"50px\" _builder_version=\"3.17.6\"][\/et_pb_divider][et_pb_text _builder_version=\"3.21.1\" header_font=\"||||||||\" header_line_height=\"1.2em\"]<\/p><h2 data-usually-unique-id=\"588182029175457455283639\"><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z\" style=\"color: #00568e;\">In modern-day communications, web conferencing meetings are essential to profile a customer, gather information and manage sales efficiently. Of course, everybody has their style, and that's something to be leveraged. However, during my career as <strong><a href=\"https:\/\/www.imagicle.com\/en\/\" target=\"_blank\" rel=\"noopener noreferrer\">Imagicle<\/a><\/strong> Account and Sales Manager, I've had the chance to identify some best practices that helped me make the most of this ever-changing job.\u00a0<\/span><\/h2><p>[\/et_pb_text][et_pb_divider show_divider=\"off\" height=\"50px\" _builder_version=\"3.17.6\"][\/et_pb_divider][et_pb_text _builder_version=\"3.21.1\"]<\/p><div><h1 data-usually-unique-id=\"566336587122432414400547\"><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z\" style=\"color: #00b7f1;\">What we talk about when we talk about sales.<\/span><\/h1><\/div><div>\u00a0<\/div><div><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z\">Let's get straight to the point. Our job is finding a way to make the life of our partners and customers as simple as possible.\u00a0<\/span><\/div><div><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z\">Now, the compass that leads us towards this goal is a daily, simple question: what is the most effective way to do it?\u00a0<\/span><\/div><div><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z\">Remember that, as a salesman, you don't have to sell stuff. What you need to do is putting yourself in your customer's shoes and thinking about the best solution to help him win his challenges and be successful.\u00a0<\/span><\/div><div><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z\">See, you're not selling; <strong><a href=\"https:\/\/blog.imagicle.com\/imagicle-sales-system\/\" target=\"_blank\" rel=\"noopener noreferrer\">you are helping people to choose the right solution<\/a><\/strong>. \u00a0<\/span><\/div><div>\u00a0<\/div><div><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z\">To make sure you are providing this kind of help, you must understand:<\/span><\/div><ul class=\"listtype-bullet listindent1 list-bullet1\"><li><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z\"><b>Your customers' needs, problems, and motivations<\/b><\/span><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z\">. They're not looking for a salesman: they need something or someone to ease their daily struggles.<\/span><\/li><li><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z\"><b>The true potential and capacities of your solution<\/b><\/span><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z\">. In my case, how Imagicle can fit in their situation by enhancing their capabilities.<\/span><\/li><li><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z\"><b>The market you're dealing with<\/b><\/span><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z\">. A technical background is a must if you want to achieve your purpose. It means having a good knowledge of all the players in the market and how they can affect your offer.<\/span><\/li><li><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z\"><b>Your competitive benefits<\/b><\/span><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z\">. Explain clearly what are the plus points your company is bringing on the table apart from the specific needs you can cover. Such things as <strong><a href=\"https:\/\/blog.imagicle.com\/successful-customer-service\/\" target=\"_blank\" rel=\"noopener noreferrer\">support<\/a><\/strong>, <strong><a href=\"https:\/\/blog.imagicle.com\/imagicle-winter-release-2019\/\" target=\"_blank\" rel=\"noopener noreferrer\">software update<\/a><\/strong>, advanced services, but also your vision and the <strong><a href=\"https:\/\/blog.imagicle.com\/artificial-intelligence-use-cases\/\" target=\"_blank\" rel=\"noopener noreferrer\">future growth prospects<\/a><\/strong> you can offer.<\/span><\/li><\/ul><div>\u00a0<\/div><div><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z\">Once you've combined these four ingredients, you have a real chance to win your deal, and, more importantly, to earn your customer's trust. Your first commitment, indeed, must always be to <\/span><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z\"><b>create an honest relationship<\/b><\/span><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z\">. Your solution won\u2019t be necessarily the most suitable for your customer, so stop selling, stop talking, and try to listen carefully before deciding if you are the right person to help on the matter.<\/span><\/div><p>[\/et_pb_text][et_pb_divider show_divider=\"off\" height=\"50px\" _builder_version=\"3.17.6\"][\/et_pb_divider][et_pb_text _builder_version=\"3.21.1\"]<\/p><div><h1 data-usually-unique-id=\"730828580062481598337221\"><span style=\"color: #00b7f1;\"><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z\">6 golden rules to turn yourself into a<\/span> <span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z h-lparen\">(sales)<\/span><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z\"> wizard.<\/span><\/span><\/h1><\/div><div>\u00a0<\/div><div><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z\">All right, enough bla bla bla for today. <\/span><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z\"><img class=\"\" title=\"winking face\" src=\"https:\/\/paper.dropboxstatic.com\/static\/img\/ace\/emoji\/1f609.png?version=3.1.2\" alt=\"winking face\" width=\"15\" height=\"15\" data-emoji-ch=\"\ud83d\ude09\" \/><\/span><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z\">\u00a0<\/span><\/div><div><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z\">I'm sure you want to know how to put all this theory into practice.<\/span><\/div><div>\u00a0<\/div><div><span class=\"ace-all-bold-hthree\"><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z\"><b>Here are the 6<\/b><\/span><b> <\/b><span class=\" author-d-4z65zz66zl57z75zyiz66zfr2fz87zwz89znujgz76zz67zz122z75z68zz86zz82zz77z7ohz83z5z73zz79zuk0kv5z82z70430 h-lparen\"><b>(i)<\/b><\/span><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z h-lparen\"><b>magic<\/b><\/span><span class=\" author-d-4z65zz66zl57z75zyiz66zfr2fz87zwz89znujgz76zz67zz122z75z68zz86zz82zz77z7ohz83z5z73zz79zuk0kv5z82z70430 h-lparen\"><b>(le)<\/b><\/span><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z\"><b> formulas to host successful online meetings.\u00a0<\/b><\/span><\/span><\/div><div>\u00a0<\/div><div><h2 data-usually-unique-id=\"484193098199527339756048\"><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z\" style=\"color: #00b7f1; font-size: 18pt;\">1. \u00a0Be prepared.<\/span><\/h2><\/div><div><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z\">Before a meeting, web meeting, or call:<\/span><\/div><ul class=\"listtype-bullet listindent1 list-bullet1\"><li><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z\">clarify your objectives;<\/span><\/li><li><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z\">ask for at least 20 minutes of their time. If they do not have 20 minutes, it's better to reschedule the meeting;<\/span><\/li><li><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z\">make sure to involve the relevant people<\/span> <span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z h-lparen\">(both<\/span><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z\"> in your company and your customer's);<\/span><\/li><li><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z\">provide the right presentations and be ready for demos;<\/span><\/li><li><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z\">choose a nice, quiet room and d<\/span><span class=\"thread-078627738897764054733955 attrcomment attrcommentfirst thread-078627738897764054733955-first author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z\"><span class=\"comment-extra-inner-span\">ress up appropriately<\/span><\/span> <span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z h-lparen\">(yes,<\/span><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z\"> sure you'll have to turn your video on).<\/span><\/li><\/ul><div><span style=\"color: #00b7f1; font-size: 18pt;\"><br \/>2. First 5 minutes. Starting off with a bang.<\/span><\/div><div><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z\">You have less than five minutes to convince your customer that it's worth listening to you.\u00a0<\/span><\/div><div><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z\">Use them wisely to:<\/span><\/div><ul class=\"listtype-bullet listindent1 list-bullet1\"><li><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z\">introduce yourself;<\/span><\/li><li><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z\">introduce the company<\/span> <span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z h-lparen\">(briefly);<\/span><\/li><li><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z\">smile a lot. As the old Chinese proverb says,<\/span> <span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z h-ldquo\">\u201ca<\/span><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z\"> man without a smiling face must never open a shop\u201d.<\/span><\/li><\/ul><div>\u00a0<\/div><div><h2 data-usually-unique-id=\"543650702713620448133184\"><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z\" style=\"color: #00b7f1; font-size: 18pt;\">3. Questions, your key to unlocking all doors.\u00a0<\/span><\/h2><\/div><div><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z\">Ask questions, lots of them. In addition to establishing empathy and showing interest in the person you talk to, asking questions is key to find, understand, and resolve your customer\u2019s problems.<\/span><\/div><div>\u00a0<\/div><div><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z\">If you want to know <\/span><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z\"><i>what <\/i><\/span><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z\">questions, take a look at the examples below.<\/span><\/div><div>\u00a0<\/div><div><span class=\"ace-all-bold-hthree\"><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z\"><b>During a call with a customer, you can ask:<\/b><\/span><\/span><\/div><ul class=\"listtype-bullet listindent1 list-bullet1\"><li><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z\">What is the problem you are trying to resolve?<\/span><\/li><li><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z\">How is this problem affecting you or other parts of the company? How bad is that?<\/span><\/li><li><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z\">What have you tried any other solution before? Did it work?<\/span><\/li><li><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z\">What are you expecting from this solution?<\/span><\/li><li><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z\">Do you have a budget allocated to resolve the problem?\u00a0<\/span><\/li><li><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z\">Who\u2019s in charge of this decision?<\/span><\/li><\/ul><div>\u00a0<\/div><div><span class=\"ace-all-bold-hthree\"><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z\"><b>During a call with a partner, you can ask:<\/b><\/span><\/span><\/div><ul class=\"listtype-bullet listindent1 list-bullet1\"><li><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z\">Tell me something about your company.\u00a0<\/span><\/li><li><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z\">Is collaboration a significant part of your business?\u00a0<\/span><\/li><li><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z\">Do you know our many M$ revenues does your company generate through collaboration?\u00a0<\/span><\/li><li><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z\">How many collab. solutions architect or collab SE work in your company?\u00a0<\/span><\/li><li><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z\">What kind of tool are you using at the moment for <strong><a href=\"https:\/\/www.imagicle.com\/en\/products\/call-recording\/\" target=\"_blank\" rel=\"noopener noreferrer\">call recording<\/a><\/strong>, <strong><a href=\"https:\/\/www.imagicle.com\/en\/products\/attendant-console\/\" target=\"_blank\" rel=\"noopener noreferrer\">call accounting<\/a><\/strong> etc.? What are you using them for?\u00a0<\/span><\/li><li><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z\">Is there any other partner besides Imagicle that you particularly like? Why?<\/span><\/li><\/ul><div>\u00a0<\/div><div><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z\">Asking questions is not always easy. It's something like a<\/span> <span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z h-ldquo\">\u201cdo<\/span><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z\"> ut des\u201d.\u00a0<\/span><\/div><div><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z\">If you succeed in conveying confidence to the people you're talking to, they will be more likely to answer you, cause they will understand it's going to benefit them too.\u00a0<\/span><\/div><div><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z\"><b>Let them talk<\/b><\/span><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z\">. A one-hour call on Webex where the customer does not ask questions is a wasted hour, and probably a missed opportunity. <\/span><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z\"><b>Remember to be curious<\/b><\/span><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z\">; try to understand what motivates them. You will find out that, for example, IT admins are not usually driven by technology or money<\/span> <span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z h-lparen\">(by<\/span><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z\"> the way, it's not their money!) but by time management and the way it affects their company. Help them in those matters, help them save time<\/span> <span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z h-lparen\">(or<\/span><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z\"> getting invisible, who knows!).<\/span><\/div><div>\u00a0<\/div><div><h2 data-usually-unique-id=\"186447392041010113049559\"><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z\" style=\"color: #00b7f1; font-size: 18pt;\">4. Bring value.<\/span><\/h2><\/div><div><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z\">Gathering the right pieces of information can help you in advising your cus<\/span><span class=\" author-d-4z65zz66zl57z75zyiz66zfr2fz87zwz89znujgz76zz67zz122z75z68zz86zz82zz77z7ohz83z5z73zz79zuk0kv5z82z70430\">t<\/span><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z\">omers at best.\u00a0<\/span><\/div><div><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z\">First of all, you\u2019ll be able to help them clarify their needs. You can provide examples of how your solution can mitigate their problem or how other companies in the same vertical solved the issue through the solution you're offering.\u00a0<\/span><\/div><div><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z\">Be prepared to find very few technology enthusiasts in the market.\u00a0<\/span><\/div><div><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z\">Most people want something that is going to work for real and is bulletproof. <\/span><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z\"><b>You need to produce evidence.<\/b><\/span><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z\"> Saying that your solution can send 1000 faxes in a minute is much different from saying there are 4 companies in the same vertical using <strong><a href=\"https:\/\/www.imagicle.com\/en\/products\/digital-fax\/\" target=\"_blank\" rel=\"noopener noreferrer\">Stonefax<\/a><\/strong> and sending more than 1000 faxes.<\/span><\/div><div>\u00a0<\/div><div><h2 data-usually-unique-id=\"614628415642195375446374\"><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z\" style=\"color: #00b7f1; font-size: 18pt;\">5. Call to action.<\/span><\/h2><\/div><div><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z\">The second most crucial thing after asking questions is explaining <strong>what are going to be the next steps<\/strong>. This passage is terribly important to keep the ball rolling and commit to a specific date. The next step can be another meeting with more people involved, perhaps the presale team; or it could be sending them a quote or asking their feedback.<\/span><\/div><div>\u00a0<\/div><div><h2 data-usually-unique-id=\"452964282291401918423216\"><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z\" style=\"color: #00b7f1; font-size: 18pt;\">6. Take notes.<\/span><\/h2><\/div><div><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z\">You're almost there. You only have to do one last thing<\/span> <span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z h-lparen\">(last<\/span><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z\"> but not least, as usual!).\u00a0<\/span><\/div><div><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z\"><b>Take 10 minutes to put the info on <\/b><\/span><span class=\"attrlink url thread-034994238240204530590426 author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z\"><a class=\"attrlink\" href=\"https:\/\/www.salesforce.com\/it\/?ir=1\" target=\"_blank\" rel=\"noreferrer nofollow noopener\" data-target-href=\"https:\/\/blog.imagicle.com\/salesforce-crm\/\"><b>Salesforce<\/b><\/a><\/span><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z\"><b>, schedule your next steps, and assign tasks<\/b><\/span><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z\">. Also, send all the necessary material to the partner\/end user straight after the meeting.\u00a0<\/span><\/div><div>(To learn how best to use Salesforce to manage sales, check out <strong><a href=\"https:\/\/blog.imagicle.com\/salesforce-crm\/\" target=\"_blank\" rel=\"noopener noreferrer\">here<\/a><\/strong>.)<\/div><p>[\/et_pb_text][et_pb_divider show_divider=\"off\" height=\"50px\" _builder_version=\"3.17.6\"][\/et_pb_divider][et_pb_text _builder_version=\"3.21.1\"]<\/p><div><h1 data-usually-unique-id=\"995651950371180346713155\"><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z\" style=\"color: #00b7f1;\">Conclusions.<\/span><\/h1><\/div><div><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z\">Well, guys, I hope everything was clear so far<\/span> <span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z h-lparen\">(if<\/span><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z\"> not, please leave a comment below!).<\/span><\/div><div><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z\">Of course, these are basic rules. And yet, by following them carefully, you will discover you can really obtain what you want from your web meetings.\u00a0<\/span><\/div><div><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z\">Which, as you certainly get by now, is most often <\/span><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z\"><b>people's trust<\/b><\/span><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z\">.<\/span><\/div><div>\u00a0<\/div><div><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z\">If you have any questions, just bring it on, and if you happen to be around Miami, stop by the<strong><a href=\"https:\/\/blog.imagicle.com\/miami-turning-imagicle\/\" target=\"_blank\" rel=\"noopener noreferrer\"> Imagicle office in Fort Lauderdale<\/a> <\/strong>and meet us in person!<\/span><\/div><div><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvlz122zrz69zz71zx7z84zz71zsz84zg0z81zz72zyssnz75zdtz79zz84zz74zz83zmz87zz84zz87z\">We will have a lot to talk about!<\/span><\/div><div>\u00a0<\/div><div>\u00a0<\/div><div><strong><span style=\"color: #00b7f1;\">#stayimagicle<\/span><\/strong><\/div><p>[\/et_pb_text][et_pb_divider show_divider=\"off\" height=\"50px\" _builder_version=\"3.17.6\"][\/et_pb_divider][et_pb_sidebar area=\"et_pb_widget_area_2\" _builder_version=\"3.12\" custom_margin=\"0px|||\" custom_padding=\"0px|||\"][\/et_pb_sidebar][et_pb_comments show_count=\"off\" module_id=\"imaPostComments\" _builder_version=\"3.16\" header_level=\"h2\" header_text_color=\"#bd557c\" header_font_size_tablet=\"51\" header_line_height_tablet=\"2\" form_field_text_align=\"left\" form_field_font_size=\"14px\" custom_button=\"on\" 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button_two_bg_color__hover=\"null\"]<\/p><p>[\/et_pb_comments][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>","_et_gb_content_width":"","inline_featured_image":false},"categories":[5],"tags":[],"tax_people":[],"tax_blog":[99],"tax_labels":[154],"class_list":["post-11469","cpt_blog","type-cpt_blog","status-publish","has-post-thumbnail","hentry","category-customer-experience","tax_blog-collaboration","tax_labels-guide"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.imagicle.com\/en\/wp-json\/wp\/v2\/cpt_blog\/11469","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.imagicle.com\/en\/wp-json\/wp\/v2\/cpt_blog"}],"about":[{"href":"https:\/\/www.imagicle.com\/en\/wp-json\/wp\/v2\/types\/cpt_blog"}],"author":[{"embeddable":true,"href":"https:\/\/www.imagicle.com\/en\/wp-json\/wp\/v2\/users\/21"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.imagicle.com\/en\/wp-json\/wp\/v2\/media\/11148"}],"wp:attachment":[{"href":"https:\/\/www.imagicle.com\/en\/wp-json\/wp\/v2\/media?parent=11469"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.imagicle.com\/en\/wp-json\/wp\/v2\/categories?post=11469"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.imagicle.com\/en\/wp-json\/wp\/v2\/tags?post=11469"},{"taxonomy":"tax_people","embeddable":true,"href":"https:\/\/www.imagicle.com\/en\/wp-json\/wp\/v2\/tax_people?post=11469"},{"taxonomy":"tax_blog","embeddable":true,"href":"https:\/\/www.imagicle.com\/en\/wp-json\/wp\/v2\/tax_blog?post=11469"},{"taxonomy":"tax_labels","embeddable":true,"href":"https:\/\/www.imagicle.com\/en\/wp-json\/wp\/v2\/tax_labels?post=11469"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}