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Payment Card Industry Data Security Standard (PCI-DSS) is a worldwide security standard assembled by the Payment Card Industry Security Standards Council (PCI SSC). The PCI security standards are technical and operational requirements that were created to help organizations that process card payments prevent credit card fraud, hacking and various other security vulnerabilities and threats. The standards apply to all organizations that store, process or transmit cardholder data \u2013 with guidance for software developers and manufacturers of applications and devices used in those transactions. First and foremost, companies need an order processing and recording system that masks, mutes and encrypts customer and card data. Strict authentication controls<\/strong> for all employees are needed and implement strict processes to prevent agents from, for example, writing card numbers on note pads for later entry. Finally, maintain secure configuration standards<\/strong> and regularly test them for vulnerabilities<\/strong>.<\/p>\n Related to call recording, systems, these are requirements:<\/p>\n