Voice Analytics: AI and use cases to elevate customer satisfaction.
Introducing Voice Analytics, a cloud-native AI service unlocking the real power of the content of phone conversations.
International Day for Universal Access to Information: Imagicle’s commitment.
Find out how Imagicle can offer you access to information in total flexibility, mobility, and optimization of resources.
Top security, new reporting features, enhanced integrations.
From easier connectivity, through improved security, all the way to the enhanced web interface of Call Recording.
Finance: how Imagicle apps turned 3 customers into happy customers.
The finance world faces a great deal of responsibility. Imagicle is here to help with smoothing operations. Find out how!
The best of Imagicle Summer Release 2020. FREE HANDBOOK.
A short collection of blog posts about the latest news included in the Imagicle Summer Release 2020, ready to be enjoyed in a compact, interactive handbook.
Summer Release 2020.
A quick look at the amazing features delivered with the new Imagicle AppSuite Summer Release 2020: AppSuite aaS, new APIs, increased security and much more.
Call Rec boost: from 180 to 500 recordings on the same server.
Leveraging all the hardware space with the same performance level, enabling 500 simultaneous recordings.
Imagicle apps for banking and financial services.
Download Imagicle for Banking and Financial Services. Discover the complete set of apps to boost collaboration while improving service and reducing cost. Ensure the highest levels of security and help financial firms stay agile, flexible, and efficient.
Spring Release 2020: Call Recording reports.
Spring brings you the Call Recording reports! Discover the new feature to check the correct sizing of your system, channels' activities, perform volume analysis and avoid losing the recording of important calls.
HIPAA-compliant call recording? Imagicle got you.
Discover how our Call Recording can ensure compliance with HIPAA, a key factor in the US healthcare industry.
Customer Service: ensure quality standards and identify best practices.
Discover the features that allow supervisors to monitor operator-customer conversations for a quality boost.
Are you ready for the GDPR?
The General Data Protection Regulation (GDPR) is a new piece of EU-wide legislation, designed to help consumers take control of their personal data.
Worried about PCI DSS?
The standard apply to all organizations that store, process or transmit cardholder data – with guidance for software developers and manufacturers of applications and devices used in those transactions.
Imagicle Call Recording and MiFID II: trace all your transactions.
Discover how Imagicle Call Recording can track your operations while ensuring compliance with MiFID II.