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Imagicle application suite compatibility

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Accounting & billing for Cisco
Corporation System Release Certifications Notes
logo CISCO Unified Communications Manager 5.x, 6.x, 7.x, 8.x,9.0-9.1, 10.x Cisco Compatible
logo CISCO Unified Communications Manager Business Edition 6000 8.6, 9.0-9.1, 10.x Cisco Compatible
logo CISCO HCS 8.6, 9.0-9.1, 10.x
logo CISCO Unified Communications Manager Business Edition 3000 08.06
logo CISCO Unified Communications Manager Express 7.x, 8.x, 9.x
logo CISCO UC500 7.x, 8.x, 9.x
Attendant Console
Corporation System Release Certifications Notes
logo CISCO Unified Communications Manager 5.x, 6.x, 7.x, 8.x,9.0-9.1, 10.x Cisco Compatible compatible with Cisco 8941, 8945, any Cisco 79xx, 69xx with SCCP protocol and 8961, any 99xx with SIP protocol.
logo CISCO Unified Communications Manager Business Edition 6000 8.6, 9.0-9.1, 10.x Cisco Compatible
logo CISCO Unified Communications Manager Business Edition 3000 08.06
logo CISCO HCS 8.6, 9.0-9.1, 10.x
logo Aastra MX-ONE 5.0 (SP3) Conference from Blue�۪s Attendant is not available, button is automatically hidden. Call park requires Queue Manager Enterprise, otherwise button is automatically disabled. Contact Imagicle for details
logo Avaya Communication Manager - Aura 6.x Conference from Blue�۪s Attendant is not available, button is automatically hidden. Call park requires Queue Manager Enterprise, otherwise button is automatically disabled. Contact Imagicle for details
logo Avaya IP Office Under verification. Conference from Blue�۪s Attendant is not available, button is automatically hidden. Call park requires Queue Manager Enterprise, otherwise button is automatically disabled. Contact Imagicle for details
logo Alcatel - Lucent OmniPCX Office 8.x Conference from Blue�۪s Attendant is not available, button is automatically hidden. Call park requires Queue Manager Enterprise, otherwise button is automatically disabled. Contact Imagicle for details
logo Alcatel - Lucent OmniPCX Enterprise 09.01 Conference from Blue�۪s Attendant is not available, button is automatically hidden. Call park requires Queue Manager Enterprise, otherwise button is automatically disabled. Contact Imagicle for details
logo Innovaphone v8, v9 Under verification. Conference from Blue�۪s Attendant is not available, button is automatically hidden. Call park requires Queue Manager Enterprise, otherwise button is automatically disabled. Contact Imagicle for details
logo Tecnonet MonkeyVoice 02.00 Conference from Blue�۪s Attendant is not available, button is automatically hidden. Call park requires Queue Manager Enterprise, otherwise button is automatically disabled. Contact Imagicle for details
Accounting & Billing Cross Platform
Corporation System Release Certifications Notes
logo 3COM NBX, VCX
logo Aastra Ascotel
logo Aastra Nexpan
logo Aastra 5000
logo Alcatel - Lucent OmniPCX Office 3.x, 4.x via serial port
logo Alcatel - Lucent OmniPCX Office 5.x, 6.x, 7.x
logo Alcatel - Lucent 4400
logo Alcatel - Lucent OmniPCX Enterprise 7.x, 8.x, 9.x
logo Asterisk
logo Avaya Communication Manager 4.x, 5.x Avaya approved
logo Avaya IP Office 4.x, 5.x, 6.x, 7.x, 8.x, 9.x
logo Avaya Aura 6.x
logo CISCO Unified Communications Manager 5.x, 6.x, 7.x, 8.x,9.0-9.1,10.x Requires specific integration module
logo CISCO Unified Communications Manager Business Edition 6000 8.6, 9.0-9.1,10.x Requires specific integration module
logo CISCO HCS 8.6, 9.0-9.1,10.x Requires specific integration module
logo CISCO Unified Communications Manager Business Edition 3000 08.06 Requires specific integration module
logo CISCO Unified Communications Manager Express 4.x, 7.x, 8.x Requires specific integration module
logo CISCO UC500 4.x, 7.x, 8.x Requires specific integration module
logo Dexgate
logo Elmeg ICT88X
logo Ericsson BP 250, 50
logo Ericsson MX-ONE Telephony Switch (MD110)
logo Ericsson MX-ONE Telephony Server
logo Innovaphone
logo IFM Infomaster Lighthouse Communications Xtender (LX) 2.x IFM certified Requires specific integration module
logo Kalliope PBX Kalliope PBX Mini, Lite, V3R vendor specific connector is needed to download CDR
logo Klarya Open Voice 6500, Open Voice 6500E 03.08 Klarya approved
logo Klarya Open Voice 150 03.07 Klarya approved
logo LG
logo Microsoft Lync 2010 Requires specific integration module
logo Microsoft OCS 2007 R2 Requires specific integration module
logo Mitel
logo NEC SL1000, SV8100, SV8300, SV8500
logo Nortel CS1000
logo Nortel BCM 50, 450
logo OKI IPStage
logo Panasonic NCP Panasonic Referred
logo Panasonic TDE Panasonic Referred
logo Promelit iPECS MG (100, 300) A.7Ca Promelit Certified Serial/LAN/IP Buffer WARNING: the app isn't compatible with versions that are newer than those shown
logo Promelit iPECS Lik (50, 100, 300, 600, 1200) 5.5Df Promelit Certified Serial/LAN/IP Buffer WARNING: the app isn't compatible with versions that are newer than those shown
logo Promelit iPECS Micro 5.5Df Promelit Certified LAN WARNING: the app isn't compatible with versions that are newer than those shown
logo Promelit Progetto 100 C.5Au Promelit Certified Serial/IP Buffer WARNING: the app isn't compatible with versions that are newer than those shown
logo Promelit Progetto 300 80P-2.2Gp Promelit Certified Serial/LAN/IP Buffer WARNING: the app isn't compatible with versions that are newer than those shown
logo Promelit Open IP ExtraSmall 67P-3.7Dd Promelit Certified Serial/LAN (requires an additional adapter)/IP Buffer WARNING: the app isn't compatible with versions that are newer than those shown
logo Promelit Open IP Small 92P-3.8Bf Promelit Certified Serial/LAN (requires an additional adapter)/IP Buffer WARNING: the app isn't compatible with versions that are newer than those shown
logo Promelit Open IP Medium 92P-3.8Bf Promelit Certified Serial/LAN (requires an additional adapter)/IP Buffer WARNING: the app isn't compatible with versions that are newer than those shown
logo Promelit Open IP Large 80P-3.8Bf Promelit Certified Serial/LAN/IP Buffer WARNING: the app isn't compatible with versions that are newer than those shown
logo Samsung OfficeServ DCS, 500, 7.xxx
logo Samsung BCS
logo Selta SAMIP Selta approved
logo Selta SAE Selta approved
logo Siemens HiPath OpenOffice, 2000, 3000, 4000, 5000, 8000
logo Tecnonet MonkeyVoice 02.00
logo Tenovis Intergral 3, 33, 5, 55
logo VoiSmart
logo VOIspeed
Desktop CTI
Corporation System Release Certifications Notes
logo CISCO Unified Communication Manager 5.x, 6.x, 7.x, 8.x,9.0-9.1,10.x Cisco Compatible compatible with Cisco 8941, 8945, any Cisco 79xx, 69xx with SCCP protocol and 8961, any 99xx with SIP protocol.
logo CISCO Unified Communication Manager Business Edition 6000 8.6, 9.0-9.1,10.x Cisco Compatible compatible with Cisco 8941, 8945, any Cisco 79xx, 69xx with SCCP protocol and 8961, any 99xx with SIP protocol.
logo CISCO HCS 8.6, 9.0-9.1,10.x compatible with Cisco 8941, 8945, any Cisco 79xx, 69xx with SCCP protocol and 8961, any 99xx with SIP protocol.
logo CISCO Unified Communication Manager Business Edition 3000 08.06
logo Aastra MX-ONE 5.0 (SP3) verified, contact Imagicle for details
logo Alcatel - Lucent OmniPCX Office 08.01 verified, contact Imagicle for details
logo Alcatel - Lucent OmniPCX Enterprise 09.01 verified, contact Imagicle for details
logo Avaya Communication Manager - Aura 6.x verified, contact Imagicle for details
logo Avaya IP Office verified, contact Imagicle for details
logo Innovaphone v8, v9 verified, contact Imagicle for details
logo Tecnonet MonkeyVoice 02.00
IVR - Auto Attendant
Corporation System Release Certifications Notes
logo CISCO Unified Communications Manager 5.x, 6.x, 7.x, 8.x,9.0-9.1,10.x Cisco Compatible requires Cisco H.323 gateways as of 12.3(14)T.
logo CISCO Unified Communications Manager Business Edition 6000 8.6, 9.0-9.1,10.x Cisco Compatible requires Cisco H.323 gateways as of 12.3(14)T.
logo CISCO HCS 8.6, 9.0-9.1,10.x requires Cisco H.323 gateways as of 12.3(14)T.
logo CISCO Unified Communications Manager Business Edition 3000 08.06
logo CISCO Unified Communications Manager Express 4.x, 7.x, 8.x, 9.x
logo CISCO UC500 4.x, 7.x, 8.x, 9.x
ACD - Customer Service
Corporation System Release Certifications Notes
logo Aastra MX-ONE 4.1 (SP4), 5.0 (SP3) via SIP protocol
logo CISCO Unified Communications Manager 6.x, 7.x, 8.x, 9.0-9.1,10.x Cisco Compatible
logo CISCO Unified Communications Manager Business Edition 6000 8.6, 9.0-9.1,10.x Cisco Compatible
logo CISCO HCS 8.6, 9.0-9.1,10.x
logo CISCO Unified Communications Manager Business Edition 3000 08.06
logo CISCO Unified Communications Manager Express 4.x, 7.x, 8.x, 9.x As CTI Monitoring is not available, the following algorithms cannot be used: Priority and Idle Time. Round Robin algorithm replaces the older Longest Idle of the previous Queue Manager version. The conversation time (maximum and average time included) will be zero on the following reports: Call Volume, Time Analysis, Call Details, Agent analysis
logo CISCO UC500 4.x, 7.x, 8.x, 9.x
logo Avaya Aura 6.x verified, contact Imagicle for details
logo Avaya IP Office Under verification
logo Alcatel - Lucent OmniPCX Office Partially working: call blind transfert requires specific configurations. Please contact Imagicle for further details
logo Alcatel - Lucent OmniPCX Enterprise 09.01 verified, contact Imagicle for details
logo Innovaphone v8, v9 Under verification
logo Tecnonet MonkeyVoice 02.00
Directory, Click to Call & Caller ID
Corporation System Release Certifications Notes
logo CISCO Unified Communications Manager 5.x, 6.x, 7.x, 8.x, 9.0-9.1,10.x Cisco Compatible
logo CISCO Unified Communications Manager Business Edition 6000 8.6, 9.0-9.1,10.x Cisco Compatible
logo CISCO HCS 8.6, 9.0-9.1,10.x
logo CISCO Unified Communications Manager Business Edition 3000 08.06 Caller ID not available for Cisco UCM BE 3000
logo CISCO Unified Communications Manager Express 4.x, 7.x, 8.x, 9.x Caller ID not available
logo CISCO UC500 4.x, 7.x, 8.x, 9.x Caller ID not available
Voice Mail
Corporation System Release Certifications Notes
logo Aastra MX-ONE 4.1 (SP4) via H.323 protocol
MWI not available
logo CISCO Unified Communications Manager 5.x, 6.x, 7.x, 8.x, 9.0-9.1,10.x Cisco Compatible
logo CISCO Unified Communications Manager Business Edition 6000 8.6, 9.0-9.1,10.x Cisco Compatible
logo CISCO HCS 8.6, 9.0-9.1,10.x
logo CISCO Unified Communications Manager Business Edition 3000 08.06
logo CISCO Unified Communications Manager Express 4.x, 7.x, 8.x, 9.x
logo CISCO UC500 4.x, 7.x, 8.x, 9.x
logo Innovaphone
IP Fax Server
Corporation System Release Certifications Notes
logo Alcatel - Lucent OmniPCX Office (SIP, H.323) 7.x, 8.x
logo Alcatel - Lucent OmniPCX Enterprise (SIP, H.323) 7.x, 8.x, 9.x
logo Digium Asterisk (SIP) 04.01
logo Aastra MX-ONE TSE 5.0 SP1, 2.1_SP1_HF1, 5.4 SP0 via SIP protocol
logo Aastra 400 5.0 SP1, 2.1_SP1_HF1, 5.4 SP1 via SIP protocol
logo Aastra 5000 5.0 SP1, 2.1_SP1_HF1, 5.4 SP2 via SIP protocol
logo Avaya Communication Manager (H.323) 4.x, 5.x, 6.x
logo Avaya IP Office (SIP) 5.x, 6.x, 7.x, 8.x
logo Avaya Aura (H.323) 6.x
logo CISCO Unified Communications Manager (H.323, SIP) 5.x, 6.x, 7.x, 8.x, 9.0-9.1,10.x Cisco Compatible
logo CISCO Unified Communications Manager Business Edition 6000 (H.323, SIP) 8.6, 9.0-9.1,10.x Cisco Compatible
logo CISCO HCS (H.323, SIP) 8.6, 9.0-9.1,10.x
logo CISCO Unified Communications Manager Business Edition 3000 (H.323, SIP) 08.06
logo CISCO Unified Communications Manager Express (H.323, SIP) 4.x, 7.x, 8.x, 9.x
logo CISCO UC500 (H.323, SIP) 4.x, 7.x, 8.x, 9.x
logo CDC Dexgate (SIP) 2.x
logo Ericsson MX-ONE (SIP) 3.x
logo Innovaphone IP302, IP305, IP800, IP6000 5.x, 6.x, 7.x
logo Mitel 3300 Mxe (SIP) 9.x
logo NEC SphereCall (SIP/T38)
logo NEC iS3000 (SIP/T38)
logo NEC SV8100 (SIP/T38)
logo NEC SV8300 (SIP/G.711)
logo NEC SV7000 requires media gateway Audiocodes
logo NEC SV8500 requires media gateway Audiocodes
logo Nortel CS1000 (SIP) 5.5 or higher
logo Samsung OfficeServ 7xxx (SIP) 4.x
logo Selta SAMIP (SIP) 2.x
logo Siemens HiPath 3000 (SIP) 8.x
logo Siemens HiPath 4000 (SIP) 5.x
logo Siemens HiPath 8000 (SIP) 3.x
logo Tecnonet MonkeyVoice 02.00
logo CISCO Unified Communications Manager 5.x, 6.x, 7.x, 8.x, 9.0-9.1,10.x Cisco Compatible padlock is not displayed in UCM 4.x environments.
logo CISCO Unified Communications Manager Business Edition 6000 8.6, 9.0-9.1,10.x Cisco Compatible
logo CISCO HCS 8.6, 9.0-9.1,10.x
Imagicle Hotel Pack for Cisco UC
Corporation System Release Certifications Notes
logo MICROS-Fidelio Suite & OPERA FIAS INTERFACE requires FIAS_BUE interface, part number 5001-345
logo Protel FIAS INTERFACE
logo Infor/Amadeus FIAS INTERFACE
logo SilverByte FIAS INTERFACE
logo NewHotel FIAS INTERFACE
logo iTesso FIAS INTERFACE
logo Brilliant FIAS INTERFACE
logo Concepts FIAS INTERFACE
logo Choice Advantage MITEL SX 2000 INTERFACE
logo Galaxy LightSpeed MITEL SX 2000 INTERFACE
logo Resort Data Processing MITEL SX 2000 INTERFACE
logo Room Master MITEL SX 2000 INTERFACE
logo Agilysys UHLL INTERFACE
logo AutoClerk UHLL INTERFACE
logo Booking Center UHLL INTERFACE
logo Cenium UHLL INTERFACE
logo INNkeeper UHLL INTERFACE
logo Consolidated Resorts UHLL INTERFACE
logo Club Intrawest UHLL INTERFACE
logo ResortSuite UHLL INTERFACE
logo Guestline UHLL INTERFACE
logo Hotel Software Systems UHLL INTERFACE
logo Hyatt Vacation Ownership UHLL INTERFACE
logo ATRIUM UHLL INTERFACE
logo iHotelligence UHLL INTERFACE
logo INNfinity UHLL INTERFACE
logo MyHMS UHLL INTERFACE
logo innRoad UHLL INTERFACE
logo Instant Software UHLL INTERFACE
logo IQware UHLL INTERFACE
logo LogiSoft UHLL INTERFACE
logo MAiS UHLL INTERFACE
logo MAESTRO UHLL INTERFACE
logo NOVEXSYS UHLL INTERFACE
logo ONETECH UHLL INTERFACE
logo PAR Springer-Miller ATRIO UHLL INTERFACE
logo Proteus UHLL INTERFACE
logo RezStream UHLL INTERFACE
logo Wyndham Vacation Ownership UHLL INTERFACE