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Imagicle
UC Hosted Suite

Making your communications
faster, smarter easier.

 
 
 
WHY

Imagicle UC Hosted Suite.
Clear value for every Service Provider.
 

app suite for service providers

Differentiate yourself

Integrate into a single suite faster, smarter, easier ways to communicate and collaborate. Customers going for Cloud don't want to miss them.

app suite for service providers

Lower your TCO

One Suite, one VM, one integration, one support, unparalleled ease of use and management. You'll be able to lower your TCO every day.

app suite for service providers

Deliver flexibility

With a single pane of glass, you can serve large enterprises as well "Mom and Pop" customers, giving them the opportunity to have a best-of-breed solution.


 
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Dozens of happy Service providers.

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INTEGRATION

Easily integrate with the things you already use and love.

Use pre-built integrations or build your own custom integrations using our secure APIs.

Cisco
GMAIL
Cisco
Office 365
Cisco
SAlesforce
Singlewire
IMAGICLE APIs
EXPO - TEXT

 

 

Cisco chooses Imagicle to enable
Cisco HCS Shared Architecture 

Thanks to Imagicle Contact Manager it is finally possible to use Cisco HCS in a shared architecture, ensuring a separated access to local contacts and corporate directories to different customers connected to the same shared instance, both from IP Phone and Jabber, from the office and in mobility (MRA).

Christian Bongiovanni

"Our experiences with several Service Providers all over the world, our strong collaboration with Cisco and our presence on Cisco GPL, allowed us to fill the gap on an essential functionality missing in HCS and needed for those architectures based on just one instance shared among multiple customers, and that was basically preventing its commercial launch." 
Christian Bongiovanni, coCeo & CTO at Imagicle

Cisco withepaper

Read now the Cisco whitepaper to implement a Cisco HCS Shared architecture
and Imagicle Speedy Enterprise.

the best
Unified Communications for service providers

The best UCaaS for your Customers.

Empower your new Cloud Communications offer with the services customers don’t want to miss.

 

Imagicle
One Suite


One Virtual Machine with all the Apps your Cloud UC offer is missing.

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For all Customers


The UC Suite includes best-of-breed solutions ready to use for small-medium and large customers.

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For each User


Empower your cloud users with best-in-class apps making their job faster, smarter
and easier.

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Define your model 


Multi-instance or pure multi-tenant. Define your delivery model as you wish and we
will support you.

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The piece you need


You can include it as a bundle in your standard offer or as a single app on a project basis. Just click to deliver. 

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One Support


Our Success Support team will assist you and your customers, streamlining your customer service process.

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Scale as you grow


Start small and grow big. Start your project with a few thousands of users and extend susbcriptions as needed.

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Pay as you grow


Limit your up-front investments and pay as your subscriptions grow. 

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Go global


Ready to serve multinational customers in complex scenarios and support your international strategy.

SECURITY

Designed
to protect your data.

Cisco Imagicle security
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Physical security as per leading public Cloud Provider Data Centers.
 

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Product security
Secure software
Development Lifecycle approach

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Vulnerability Assessment and Penetration testing (OWASP).
 

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Data protection and privacy Program as per international regulatory organizations.

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Hosted.
Cloud Connected.

New exciting services ready to improve your experience thanks to the power of Imagicle Cloud connected to your suite: Cloud Licensing, Proactive Support and the upcoming AI/ML services.

Value-added services from the Cloud.

New exciting services that improve your experience thanks to the power of Imagicle Cloud connected to your suite: Cloud Licensing, Proactive Support and new AI/ML services coming in the next months.

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SUPPORT

All the support you need for your customers.

Three different support plans (Basic, Gold, Platinum) granting all the support you need in 7 languages.
You can get support on Saturday and on bank holidays, 60' SLA for critical cases, and, by upgrading to the ImagicleCare Gold plan, the exclusive Proactive Support service. Plus, if you choose ImagicleCare Platinum plan, you will have 24x7x365 support.

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CTA

Book a demo, learn more and get a trial.

 

Book NOW

features APPSUITECISCO

All the features you need.

 

 

 

Features
Imagicle UC Hosted Suite

Apps Included

8 (+ 3 mobile apps)

Scalability

Supports vertical scalability per cluster up to 50.000/150.000 users for single-tenant/multi-tenant environments. Capacity can be expanded with horizontal scalability with a multicluster architecture.

High Availability

Yes, with disaster recovery

Provisioning

Manual or automatic from Microsoft AD, with imported pictures, LDAP or from CSV files.

System alarms

Yes, via Imagicle Proactive Support. Also email and SNMP to customer are supported.

Security

https, secure SMTP/IMAP4/POP3/EWS, SIP over TLS and sRTP, OWASP-10 validated

Server OS

Microsoft Windows Server 2019-2016-2012

Database

Microsoft SQL Server Express 2017 is included for free. Microsoft SQL Server rel. 2008-2012-2014-2016-2017-2019 (Not included)

Presence integration

Yes with Cisco Jabber and Microsoft S4B. With Cisco and MS Teams planned for Summer’21

Single Sign On

Yes, via customer local Active Directory or Azure AD Domain Services

Mail server integration

MS Exchange, OFFICE 365, direct and with Proxy support

Virtualization

VMware, Microsoft HyperV

Multi-Tenant

Yes, for Cisco HCS-SA and Broadworks

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