Compatible with your system.
See complete compatibility details on each application page.
Platforms
|
BE6K/7K
|
CUCM
|
HCS
|
|
12
|
12
|
12
|
Attendant Console
|
8.6, 9.x, 10.x, 11.x
|
8.6, 9.x, 10.x, 11.x, 12.0
|
8.6, 9.x, 10.x, 11.x
|
Advanced Queueing
|
8.6, 9.x, 10.x, 11.x, 12.0
|
8.6, 9.x, 10.x, 11.x, 12.0
|
8.6, 9.x, 10.x, 11.x
|
Auto Attendant
|
8.6, 9.x, 10.x, 11.x, 12.0
|
8.6, 9.x, 10.x, 11.x, 12.0
|
8.6, 9.x, 10.x, 11.x
|
Call Recording
|
8.6, 9.x, 10.x, 11.x, 12.0
|
8.x, 9.x, 10.x, 11.x, 12.0
|
8.6, 9.x, 10.x, 11.x
|
Directory & Caller ID
|
8.6, 9.x, 10.x, 11.x, 12.0
|
7.x, 8.x, 9.x, 10.x, 11.x, 12.0
|
8.6, 9.x, 10.x, 11.x
|
IP Fax Server
|
8.6, 9.x, 10.x, 11.x, 12.0
|
7.x, 8.x, 9.x, 10.x, 11.x, 12.0
|
8.6, 9.x, 10.x, 11.x
|
Accounting & Billing
|
8.6, 9.x, 10.x, 11.x, 12.0
|
7.x, 8.x, 9.x, 10.x, 11.x, 12.0
|
8.6, 9.x, 10.x, 11.x
|
Budget Control
|
8.6, 9.x, 10.x, 11.x, 12.0
|
8.6, 9.x, 10.x, 11.x, 12.0
|
8.6, 9.x, 10.x, 11.x
|
Phone Lock
|
8.6, 9.x, 10.x, 11.x, 12.0
|
8.6, 9.x, 10.x, 11.x, 12.0
|
8.6, 9.x, 10.x, 11.x
|
Desktop CTI
|
8.6, 9.x, 10.x, 11.x, 12.0
|
8.6, 9.x, 10.x, 11.x, 12.0
|
8.6, 9.x, 10.x, 11.x
|
Voice Mail
|
8.6, 9.x, 10.x, 11.x, 12.0
|
7.x, 8.x, 9.x, 10.x, 11.x, 12.0
|
8.6, 9.x, 10.x, 11.x
|
Hospitality services
|
8.6, 9.x, 10.x, 11.x, 12.0
|
8.6, 9.x, 10.x, 11.x, 12.0
|
8.6, 9.x, 10.x, 11.x
|
Jabber Gadgets
|
6
|
6
|
6
|
Mobile Apps
|
Fax, Contacts, Supervisor
|
Fax, Contacts, Supervisor
|
Fax, Contacts, Supervisor
|
|
Supported Platforms
|
Cisco BE6K/7K, Cisco UCM, Cisco HCS
|
Cisco BE6K/7K, Cisco UCM, Cisco HCS
|
Cisco BE6K/7K, Cisco UCM, Cisco HCS
|
Scalability
|
up to 50,000 users
(more on a project basis)
|
up to 50,000 users
(more on a project basis)
|
up to 50,000 users per instance
(more on a project basis)
|
Provisioning
|
Manual or automatic from multiple CuCM cluster via AXL or Microsoft AD, LDAP/OpenLDAP systems and CSV files.
|
Manual or automatic from multiple CuCM cluster via AXL or Microsoft AD, LDAP/OpenLDAP systems and CSV files.
|
Manual or automatic from multiple CuCM cluster via AXL or Microsoft AD, LDAP/OpenLDAP systems and CSV files.
|
High Availability
|
Yes, based on proprietary DB replica. Support of either internal and external DB.
|
Yes, based on proprietary DB replica. Support of either internal and external DB.
|
Yes, based on proprietary DB replica. Support of either internal and external DB.
|
System alarms
|
Yes, via email and SNMP
|
Yes, via email and SNMP
|
Yes, via email and SNMP
|
Security
|
https, secure SMTP/IMAP/POP3, TLS 1.2
|
https, secure SMTP/IMAP/POP3, TLS 1.2
|
https, secure SMTP/IMAP/POP3, TLS 1.2
|
Server OS
|
Microsoft Windows Server
2016-2012-2008
|
Microsoft Windows Server
2016-2012-2008
|
Microsoft Windows Server
2016-2012-2008
|
Database
|
Microsoft SQL Server Express 2008 R2 is included for free. Any commercial version of Microsoft SQL Server rel. 2008-2012-2014-2016 is also supported (Not included)
|
Microsoft SQL Server Express 2008 R2 is included for free. Any commercial version of Microsoft SQL Server rel. 2008-2012-2014-2016 is also supported (Not included)
|
Microsoft SQL Server Express 2008 R2 is included for free. Any commercial version of Microsoft SQL Server rel. 2008-2012-2014-2016 is also supported (Not included)
|
Presence integration
|
Yes, with Cisco Presence Server and Microsoft Lync
|
Yes, with Cisco Presence Server and Microsoft Lync
|
Yes, with Cisco Presence Server and Microsoft Lync
|
IM integration
|
Yes, with gadget for Cisco Jabber Desktop for Windows
|
Yes, with gadget for Cisco Jabber Desktop for Windows
|
Yes, with gadget for Cisco Jabber Desktop for Windows
|
Mail server integration
|
MS Exchange, Lotus Domino, IMAP, SMTP, POP3, GOOGLE, OFFICE 365
|
MS Exchange, Lotus Domino, IMAP, SMTP, POP3, GOOGLE, OFFICE 365
|
MS Exchange, Lotus Domino, IMAP, SMTP, POP3, GOOGLE, OFFICE 365
|
Virtualization
|
Yes, with VMware, Citrix, Microsoft HyperV
|
Yes, with VMware, Citrix, Microsoft HyperV
|
Yes, with VMware, Citrix, Microsoft HyperV
|
Globalized Dialing Plan (E.164) support
|
Yes
|
Yes
|
Yes
|
Multi-tenant / shared instance support
|
Yes
|
Yes
|
Yes
|
Multi cluster support
|
Yes
|
Yes
|
Yes
|
Encryption |
Yes, all the file system via Microsoft BitLocker |
Yes, all the file system via Microsoft BitLocker |
Yes, all the file system via Microsoft BitLocker |
|