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Welcome your customers the right way: Attendant Console and Virtual Receptionist. (EMEAR)
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Imagicle applications for Microsoft Teams.
Attendant
Console
Advanced
Queueing
Auto
Attendant
Call
Recording
Screen
Recording
Voice
Analytics
Achieve compliance with worldwide regulations such as GDPR and HIPAA and streamline management of calls directly from your Microsoft Teams platform.
Attendant Console
Complete with Advanced Queueing and Auto Attendant services, Attendant Console gives you a thick client allowing to pick up, transfer, park, queue all Microsoft Teams calls in a click. Available for desk phones and MS Teams web client.
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Call Recording
Imagicle Call Recording, 100% Cloud, complete with Voice Analytics and Screen Recording, and compliant with security regulations (GDPR, HIPAA, PCI-DSS, MiFID II, and more), allows to easily browse and play back recorded calls directly from Microsoft Teams with three recording modes (Always On, On Demand, Live Keep). Direct recording from MS Teams coming in 2024.
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Microsoft Certification. On the way!
Imagicle has been officially admitted to the Microsoft Teams Connected contact center certification program and is currently undergoing rigorous quality and compliance testing that will be completed in 2024.
Sync your users' list the easiest way.
Thanks to the Imagicle Cloud synchronization capabilities, your Imagicle UCX Cloud Suite will be automatically synchronized with your Azure AD users list. Keeping your list updated has never been easier!
Certifications.
Turn-key integrations with your Microsoft Teams.
Integration with your Microsoft Teams and other platforms, inside desktop, mobile apps, and devices.
Customer Experience
The perfect fit for any workspace.
What's new in the Imagicle for Microsoft Teams world?
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Products BlogCall Analytics for Microsoft Teams. An even more powerful integration.Imagicle Call Analytics can now monitor external calls in both Direct Routing and Operator Connect modes. Discover more.
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Brochure BlogImagicle applications for Microsoft Teams.Microsoft Teams: from calling platform to a 360-degree tool to handle your communications in the new digital era.
Products Blog
Call Analytics for Microsoft Teams. An even more powerful integration.
Imagicle Call Analytics can now monitor external calls in both Direct Routing and Operator Connect modes. Discover more.
Download
Brochure Blog
Imagicle applications for Microsoft Teams.
Microsoft Teams: from calling platform
to a 360-degree tool to handle your
communications in the new digital era.
Shall we organize a demo?
Any questions? Our experts are more than happy to answer through a live demo!