Imagicle news.


Spring Release 2018

Apr 06 2018


Imagicle AppSuite
takes off with
Spring Release 2018.



The new Spring Release introduces the new Imagicle Call Recording gadget for Cisco Finesse, from which you can also access the new start/stop and pause/resume functionalities. Queue Manager Enterprise, with a new time table matching your time zone, and Imagicle Hotel Pack, ready for multi-tenant scenarios, are just some of the new features available within the Spring Release.


Imagicle Call Recording

Decide when, what to record and from which device.





Start and stop recording easily with a dedicated button. Complies with GDPR regulations.


Skip recording of sensitive information (eg credit card data). Complies with PCI-DSS regulations.






New gadget for Cisco Finesse.

The same Look & Feel and the same functionality of the Jabber gadget are also available for all Cisco UCCX/UCCE agents.



Cisco Phones
via XML


Cisco Jabber 


Imagicle hotel pack

Imagicle Queue Manager Enterprise and Auto Attendant Module


A new time table matching
your time zone.

Easily set the opening and closing times of Auto Attendant queues and services, based on your time zone.

Imagicle hotel pack

Hotel Pack for Cisco UC


A single suite for many hotels!

Now you can integrate Cisco UC with multiple hotels using only one instance (VM/server). Even with different PMS'.