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Your communications
faster, smarter, easier.

 

 

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APP Suite introducing

One Suite with all the apps you must have.

The Imagicle ApplicationSuite provides you the most complete set of UC apps all in one suite, simplifying deployment, administration and use.

Affordable, usable, user-friendly, it has everything you need to empower your customer service, integrate your apps via CTI, control and analyze your calls, virtualize your fax service, grant access and profile your corporate directories and open your company video boundaries.

It’s built for your team.  All users can have an exceptional, unified, easy experience, from their deskphones, communication clients, browsers and mobile devices.

It values your choices, granting native integration with the leading UC platforms, like Cisco, Avaya, Microsoft and others.
It runs on-premises or on the Cloud.

It gets the job done. It’s imagicle.

ONE SUITE NEW
Imagicle App suite for CiscoUC

Designed for your Cisco Communications Manager, BE6K-7K, HCS.

Imagicle App Suite for Avaya, Aastra, Alcatel, Samsung, Unify (Siemens)

Perfect fits your Avaya, Aastra,
Alcatel, Unify (Siemens) and other UC platforms.

Imagicle App Suite fopr Microsoft Lync

Complete your Microsoft Lync, adding those missing services users can't miss. 

 


  • Attendant

    Console

    The operator console software solution that simplifies telephone traffic handling.

     

  • ACD

    Customer Service

    The ultimate ACD for handling, dispatching and monitoring incoming phone calls.

     

  • IVR

    Auto Attendant

    Add to your system all the IVR features you need for your system.

     

  • Call

    Recording

    Records your company calls in both selective and automatic mode.

     

  • Directory 
    Caller ID

    Synchronize company contacts for fast searches, click to call, Caller ID.

     

  • IP Fax
    Server

    The IP Fax server that enhances your savings and your productivity.

     

  • Accounting
    & Billing

    The most advanced solution for monitoring telephone traffic.

     

  • Budget 
    Control

    Smartly assigns a budget to the calls, alerts via e-mail and locks the phone.

     

  • Phone 
    Lock

    Easily lock your phone avoiding abuses and surprises on your bill.

     

  • Desktop
    CTI

    The CTI client-server software that enhances the use of your phone.

     

  • Voice 
    Mail

    The voice mail that integrates and extends Cisco UC functionalities.

     

  • Hospitality

    Services

    Integrates the PBX with the Hotel PMS adding the necessary hotel services.

     

  • Gadgets
    for Jabber

    Integrates Imagicle apps into Cisco Jabber desktop making it even better.

     

  • Mobile

    Apps

    Access on your app everywhere from your device. For AppStore and Google Play.

     

  • Care

     Services

    All the support you need is already inside.

     
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roadmap banner

Always a season ahead.

3 seasonal releases each year,
based on your suggestions, 

grant you best-in-class
collaboration tools.

DISCOVER THE ROADMAP

Why is it different

Why is it different?
Designed with you in mind.

 
 

Cisco UC

OneSuite

All the apps you need to add to your UC platform: one suite, one experience, one server, one support, one partner. 

Cisco UC

Easy to use

We keep it in mind everyday, as it means helping you to save time. You’ll love using them, in your language too.

Cisco UC

For every company

Enterprise class architecture and features
that even small companies can have at
the right price.

Cisco UC

Best-in-class, certified

Latest technologies for future proof solutions, official certifications and thousands of customers grant for us

Cisco UC

Up-to-date as you wish

3 new seasonal releases each year, let you always have state of the art solutions and the best of breed.

Cisco UC

On-prem, in the cloud

Either if you love to run your AppSuite on premise, hosted or in the Cloud, we are ready to support you.

Content App
REFERRAL
SUPPORT FEEDBACK

One More thing.

 

"Some of the best support I've never experienced!"

David Lawson, Cubiks - UK

Unified Communications
FEATUREFES
 

Enterprise Class Features fit all.

 
 
Imagicle
Application Suite
for Cisco UC
Cross Platform
for Microsoft Lync
imagicle

12

9

7

Supported Platforms

Cisco BE6K/7K, Cisco UCM, Cisco HCS

Avaya-Nortel, Mitel-Aastra-Ericsson, Alcatel-Lucent, Broadsoft, Nec-Philips, Unify (Siemens) and more. Referer to each app datasheet for complete details

Microsoft Lync 2010, 2013

Scalability

up to 25,000 users
(more on a project basis)

up to 25,000 users
(more on a project basis)

up to 25,000 users
(more on a project basis)

Provisioning

Manual or automatic from CuCM via AXL or Microsoft AD, LDAP/OpenLDAP systems and CSV files.

Manual or automatic from Microsoft AD, LDAP/OpenLDAP systems and CSV files.

Manual or automatic from Microsoft AD and CSV files.

High Availability

Yes

Yes

Yes

System alarms

Yes, via email and SNMP

Yes, via email and SNMP

Yes, via email and SNMP

Security

https, secure SMTP/IMAP/POP3

https, secure SMTP/IMAP/POP3

https, secure SMTP/IMAP/POP3

Server OS

Microsoft Windows Server 2012-2008

Microsoft Windows Server 2012-2008

Microsoft Windows Server 2012-2008

Database

Microsoft SQL Server Express 2008 R2 is included for free. Any commercial version of Microsoft SQL Server rel. 2005-2008-2012 is also supported (Not included)

Microsoft SQL Server Express 2008 R2 is included for free. Any commercial version of Microsoft SQL Server rel. 2005-2008-2012 is also supported (Not included)

Microsoft SQL Server Express 2008 R2 is included for free. Any commercial version of Microsoft SQL Server rel. 2005-2008-2012 is also supported (Not included)

Presence integration

Yes, with Cisco Presence Server
and Microsoft Lync

Yes, with SIP Based Presence Server and Microsoft Lync

Yes

IM integration

Yes, with gadget for
Cisco Jabber Desktop for Windows

No

No

Mail server integration

MS Exchange, Lotus Domino, IMAP, SMTP, POP3, GOOGLE, OFFICE 365

MS Exchange, Lotus Domino, IMAP, SMTP, POP3, GOOGLE, OFFICE 365

MS Exchange, Lotus Domino, IMAP, SMTP, POP3, GOOGLE, OFFICE 365

Virtualization

Yes, with VMware, Citrix, Microsoft HyperV

Yes, with VMware, Citrix, Microsoft HyperV

Yes, with VMware, Citrix, Microsoft HyperV

Globalized Dialing Plan (E.164) support

Yes

Yes

Yes

Multi-tenant / shared instance support

Yes

Yes

Yes

Multi cluster support

Yes

Yes

Yes

Content App
SERVICE PROVIDER

 

imagicle
 

Global call for Service Providers:
Empower now your new Cloud 
Communications offering with services customers
don’t want to miss!

 

LEARN MORE

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