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Getting Started.

As easy as 1-2-3-4, in production or in lab (with 30 days trial).

 
 
 

1

Check

Verify the compatibility with your platform and HW&SW requirements before starting. If you run for trial in production, consider the final scenario.

 

2

Download

Get the latest releases of Imagicle apps and choose installation package or the fastest and easiest way to deploy: Imagicle Virtual Appliance

 

3

Configure

All the resources you need to start your Imagicle experience: from admin guides, to user guides, to videos and to FAQ and solutions.

 

4

Activate

Unlock your apps following the instructions
Take your time to register them to be eligible for faster Imagicle Care Services

 

 

Enjoy! You work, it works.

Get started 3
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3 seasonal releases each year
including bug fixing and new features.Check your contract before.

 

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How to activate

Do you have problem to activate an Imagicle product?
Check here.

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Buy from Cisco GPL

Imagicle apps are available also
on Cisco GPL. Find out how to obtain licences and activate them.

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We're here, and we'd love to help you.

You can access self services support resources, get in touch with a team of friendly professionals that never get tired of helping you out (in 6 languages), download seasonal upgrades (bug fixing and new features), accordingly to the Imagicle Care plan purchased.
We're here, even during the trial period of Imagicle apps, of course. You're always welcome.
 

Imagicle Support team
 
  • Aldo Antignano- Imagicle

    Aldo Antignano

    Support & Operations Manager

    Johnny Ghio - Imagicle

    Johnny Ghio

    Advanced Services

     

    Johnny Ghio - Imagicle

    Abdulhamid Alhamwi

    Advanced Services

     

    Ahmed Antar - Imagicle

    Ahmed Antar

    Advanced Services

  • Enzo Parente - Imagicle

    Enzo Parente

    Support Engineer

    Omar Radwan - Imagicle

    Omar Radwan

    Support Engineer

    Mike Zoro- Imagicle

    Mike Zoro

    Support Engineer

     

    Ferruccio Palmerini - Imagicle

    Ferruccio Palmerini

    Support Engineer

     

  • Michele Sbarra - Imagicle

    Michele Sbarra

    Support Engineer

     

    Omar Radwan - Imagicle

    Kamal Ammoun

    Support Engineer

    Join us - Imagicle

     

     

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Opening a ticket is the fastest way to have your request
routed to the right skilled support engineer.

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Phone Support

Call us during business hours
accordingly to the ImagicleCare Plan subscribed.
You're welcome.

 

SERVICE TIME
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Where to find it
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Always a season ahead.

3 seasonal releases each year,
based on your suggestions, 

grant you best-in-class
collaboration tools.

DISCOVER THE ROADMAP

Solutions 1

Knowledge Base - Solutions.

Before opening a support ticket or call, check out here some faster hints.
 

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Imagicle App suite for CiscoUC

 

Imagicle App Suite for Avaya, Aastra, Alcatel, Samsung, Unify (Siemens)

 

Imagicle App Suite fopr Microsoft Lync

 

 
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Skype Gateway

 

Other Products

 

Select your platform/product.

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Open a ticket

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Open a ticket

Can't find the right solutions for you?
Opening a ticket is the fastest way to have your request
routed to the right skilled support engineer.

Imagicle

Phone Support

Call us during business hours
accordingly to the ImagicleCare Plan subscribed.
You're welcome.

 

SERVICE TIME 2
Respect, Passion

LoveImagicle

Passion, respect, processes and advanced tools.

That’s why you are in good hands.


We are proud of your positive feedbacks,
but we respect also your negative ones
and we work with passion to change them everyday.


We measure everything inside our Salesforce.com
CRM to improve our services day after day. 
We love to do that.

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