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Hotel Pack for Cisco UC
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All the services you need for your hotel!

 

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Incluso in 1 suite - Cisco


INCLUDED IN THE IMAGICLE APPLICATION SUITE    
 
  FOR CISCO UC    
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Taking advantage of a Cisco UC platform for your hotel has never been easier. And affordable.

 

The Imagicle Hotel Pack for Cisco UC provides all the hospitality features natively missing from any Cisco platform.

Based on a huge experience in the hospitality market and on the reliable services of the Imagicle ApplicationSuite (of which includes 4 applications), the Hotel Pack grants you a complete integration with hundreds of PMS's (i.e. Micros Fidelio-Opera, Fidelio Cruise, Infor, Protel, Galaxy, etc.) managing guest calls billing, check-in/check-out, wake-up calls and more.

Plus, adding extra-value services for your staff, like professional customer service and call handling, or virtual fax are just a click away, as they are included in the same suite.

 
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LINK 1 SUITE CISCO
 

included in
Cisco UC
Suite for Cisco UC
 
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WHY YOU NEED ML


Can't do without!

Like Venice.

If you want to have a Cisco UC platform in your hotel to enhance yuour guests' experience, while simplifying operations and reducing costs, you need the Imagicle Hotel Pack. It doesn't matter if you have few rooms or thousands in your hotel, the Imagicle Hotel Pack provides the hotel services that are missing in the Cisco platform and integrates it with your PMS.

Can't do without.

Like Venice.

If you want to have a Cisco UC platform in your hotel to enhance yuour guests' experience, while simplifying operations and reducing costs, you need the Imagicle Hotel Pack. It doesn't matter if you have few rooms or thousands in your hotel, the Imagicle Hotel Pack provides the hotel services that are missing in the Cisco platform and integrates it with your PMS.

the service you need

The services you need.

IP Fax Server

The Hotel Pack represents the ideal solution where basic hotel features are needed:

  • enable the room IP Phone and set extension name at guest Check In
  • make Wake up calls set by PMS by ringing the IP Phone and playing audio files
  • manage voice mail for room phones and housekeeping at guest
    check-out
  • provide call bills during the stay or at guest check-out
  • allow housekeeping to set room status via the IP Phone in the room  
  • lock the room IP Phone for external calls, clean call history/DND at guest Check Out

Hotel PMS Cisco

in your PMS
Hotel PMS Cisco

Complete integration of your Cisco and your PMS.

The PMS integration interface must be enabled at PMS to allow the connection with the Imagicle Hotel Link and have the hotel services provided to the Cisco phones.
Depending on the PMS, the available integration interface must be provided from FIAS 2.20, UHLL or MITEL emulation protocols, by your PMS partner.

PMS integration makes the perfect service.

Budget Control

It's a matter of offering your guests the best services. That's why we also include our ultimate Hotel Link that provides hotel services plus complete integration with more than 100 PMS: e.g. Micros Fidelio/Opera, Galaxy Lightspeed, Protel, Infor/Amadeus, Brilliant, SilverByte, Roomaster, Agilysys, INNkeeper, Booking Center, Hyatt Vacation Ownership.
Moreover, thanks to the possibility of emulating PMS, dramatically simplifies the hotel pack delivery.

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  Ready for your cruise

 

Fidelio Cruise SPMS supported.

for your staff

Easier and better
for your staff.

Hotel PMS Cisco

With all the services integrated with the PMS, everything will be easier.

Even better thanks to the Imagicle apps included in the Hotel pack, such as Accounting & Billing and Voice Mail, that are also available for your staff. They help improve team productivity, cut costs by monitoring phone usage and preventing fraud.

Billing for Cisco
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Hotel PMS Cisco

Even more!

Budget Control

You can add extra services on the same suite, like the Imagicle Attendant Console and Advanced ACD - IVR for concierge and staff, IP FaxServer for a virtual fax service, Advanced directory services with Caller ID for a personalized call handling.

On the same server, just a click away.

WHY 2 ML

Choose your Cisco solution, choose your phones.

The Imagicle Hotel Pack let you choose the right platform supporting and integrating the latest Cisco UC platforms with on-premise or cloud deployments. Cisco BE6000 can be the right fit for your single hotel, while CUCM or HCS - public or private cloud - might be the right choice if your hotel chain needs to go for a multi-site multi-tenant scenario.

You don't need any extra server. It can leverage the platform resources as the Imagicle ApplicationSuite can run in a single VM in full-coresidency on your UCS-BE6K-7k platform.

Last, but not least, you can choose from among the entire Cisco IP-Phones portfolio, from the affordable 3900 series to the high-end 9900 or the new DX series. But if you need to keep your analog phones, you can do that, too.

 

Hotel Cisco PMS

Content App
Scandic NORM
Unified Communications

Thousand of happy customers.
Unified Communications

 

With over 230 hotels and 40,000 rooms in eight countries, Scandic is one of the leading hotel firms on the Scandinavian market.
In order to simplify management and unify communication services, Scandic choose the Imagicle solution designed for Cisco systems and dedicated to the hospitality sector.
 
In collaboration with Daxcom, a project was devised that centralizes communication services for 180 of its hotels and over 37,000 telephones.
By adopting Imagicle Hotel Pack for Cisco UC, Scandic created a Private Cloud architecture composed of two Cisco Unified Communications Manager clusters integrated with PMS Micros Opera in multi-tenant mode, able to serve the hotels of four countries:Sweden, Denmark, Norway and Finland.

 

Imagicle


Scandic

Hospitality

www.scandichotels.com


Imagicle Hotel Pack
for Cisco UC
 

Hotel Link
Accounting & Billing
Phone Lock


Platform: Cisco UC 9.x

 

In 1994, it was the first institution of higher learning established in Namibia.Today, with two campuses, it has over 11,000 students and almost 700 faculty and staff.

In migrating to a Cisco UC system, the Polytechnic adopted all Imagicle suite solutions:
accounting & billing, paired with the budget control module and the phone lock solution, provided complete control over the more than 1,000 extensions, preventing unauthorized telephone use and guaranteeing respect of the telephone budget.

At the same time, its 50 customer service workstations handle vast numbers of calls from the university, while the Imagicle fax server replaced the old fax machines.

 

Imagicle


Polytechnic of Namibia

Education

www.polytechnic.edu.na


Imagicle ApplicationSuite
for Cisco UC
 

Billing - Budget Control
Phone Lock
Operator Desk - ACD
Advanced directories
IP Fax Server


Platform: Cisco UCM

 

 “We chose Imagicle for our operator's workstation, but appreciated it for the entire suite and for the support.” 

Matteo Briotto - IT Manager

For over 50 years, Gabriellie has been selling and processing steel in Italy.
With six different companies, over 180,000 sq. m of industrial plant throughout northern Italy, the entire group now employs over 1,200 people.

When switching to Cisco UCM 9.1, it was natural to choose Imagicle solutions because they guaranteed Gabrielli would receive all the functions it needed while improving those of UC without compromise.

Case History >>

 

Imagicle


Gruppo Gabrielli Spa

Processing steel

www.gruppogabrielli.it


Imagicle ApplicationSuite
for Cisco UC
 

Operator Console - ACD
Advanced directories
Audio Skype Gateway
Accounting & Billing


Platform: Cisco UCM 9.1

 

 “The features and end services meet all of our expectations. I would highly recommend both the solution and its supplier, Imagicle.” 

Ammar Al Hayyani - Senior Telecommunication Engineer IT

Located in one of the most avant-garde commercial ports in the Persian Gulf, ADPC serves the world's largest container ships arriving from the Far East.
Implementing Imagicle solutions has practically eliminated personal calls and cut telephone bills by at least 20%.
Reports on telephone abuses have been almost eliminated, and, thanks to Speedy Enterprise, calls are faster than ever, representing savings of 10 employee days per year.

Case History >>

 

Imagicle


Abu Dhabi Ports Company

Logistics

www.adpc.ae


Imagicle ApplicationSuite
for Cisco UC
 

Accounting & Billing
Advanced directory
Phone Lock


Platform: Cisco UCM

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