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Imagicle news.
 

 
Blog
 
     

Spring 2016 - Introducing the new release

Apr 27 2016

 


 

Find out the new IVR
and the other news of the latest release!

Imagicle

 


IVR Module for Queue Manager Enterprise
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Add the missing IVR services to your Business, in a flash.

The IVR Module for Queue Manager Enterprise allows everyone to implement company IVR services on a professional level thanks to the intuitive wizard included in the Suite web interface.

 
     

Measure and improve the IVR services with dedicated reports.

Find out immediately how many calls have been transferred, how many customers left while waiting, if any disruption occurred and much, much more. Directly in your email, too, whenever you want.

 
     
 

Plan answer behaviours
according to your timetable.

 

New Dial in
behaviour

 
 

Design your answer menu, defining behaviours according to the day, the time slot, closing days and holidays.

 

It allows to be connected to the required extension by simply dialling the number.

 
 

 

And much more...

  • Voicemail with welcome messages in the user language
  • Main audio formats supported (WAV, MP3, WMA, AAC...) for QME messages
  • And many others small, big improvements. Learn more here

FIND OUT MORE

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