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Enterprise Application Suite

Enterprise Application Suite includes a number of application especially designed for Microsoft Lync Server 2010 to improve the way people work together, manage their communications and monitor their work.

Your investment in a Microsoft Lync Server 2010 is an important step forward; Enterprise Suite allows you to optimise such investment thanks to easy-to-use applications thus not only saving you time and reduce costs, but also integrating those services your system offers.

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Enterprise Suite highly expands the potentiality of your Microsoft Lync Server 2010 interfering on the existing structures and your work habits thanks to solutions including Control, Collaboration  and Convergence, thus enhancing your business.


 

 
control solutions for Microsoft OCS 2007
 
     
Account & Billing
Blue's Enterprise OCS
 
   
Hospitality Integration
 
   
 
 
  
collaboration solutions for Microsoft OCS 2007
 
         
IP Fax Server
 
   
 
 
 
convergence solutions for Microsoft OCS 2007
 
         
Audio Skype Gateway
 
   
GSM-VoIP-PSTN-ISDN gateways
     
 
 

 

 

Do you have control of your company communication costs?
Have you got a clue about how many calls your company places in a week? or which department weighs more on your phone bill? and how long it takes before someone picks up your customer call? are you feeling someone is using the phone for personal purposes but cannot prove it?
Blue's Enterprise OCS provides precise and real time answers for all of these questions, being the most advanced solution for the analysis of your telephone traffic of your Microsoft Lync Server 2010.
Blue's Enterprise OCS is the top solution for analysing and monitoring the telephone traffic for medium and large business. Multicarrier, multisite, multicountry, multicurrency and multi time zone, Blue's Enterprise OCS suits any installation scenario, even in case of different systems on the network and, thanks to the Web interface, anyone in your Company can easily access telephone traffic statistics.
 
Would you be interested in saving 90% of your time when sending a fax?
How long does it take you to sending a fax? how many times have you run out of paper or toner or had to wait your turn before you could you use the fax machine? did you know that the average time for sending a fax is 10 minutes? what about doing the same thing while sitting at your desk without wasting paper or toner?
Today all this is possible thanks to a software solution that will dramatically change the way you manage your faxes, still being as simple as sending an email, printing out a document and receive faxes onto your email. StoneFax is an IP fax server that provides full convergence with your communications system and enhances the return on your Microsoft Lync investment.
 
 
Why not using your desk phone to call your Skype contacts?
Today Skype counts more than 400 million users.
Why not taking advantage from receiving and placing calls from and to your customers and dealers via Skype, directly on your landline? Do you think this may be complicated? would you believe you could do this without modifying your system nor your co-workers habits?
Thanks to Skystone you can take full advantage from receiving and placing calls from and to your customers and dealers via Skype, directly on your landline, thus applying your Microsoft Lync Server 2010 system services to your Skype calls.
A full software solution that will grant you free of charge calls from your landline to your Skype contacts, receive calls from a Skype contact directly on your desk phone and connect your Web site to your switchboard.
 

 

 

 

 
 
  • Native integration with any Microsoft OCS 2007 platform
    - Microsoft Lync Server 2010
    - Microsoft OCS 2007 R2
  • Multivendor system network ready
  • Scalable and reliable
  • Flexible and customisation ready
  • Based on Standard VoIP protocol
  • Full software solutions for Windows environments
  • Web based services and management console
  Applications for Microsoft Office Communications Server
 

Support & Software Maintenance included
Every Imagicle product includes ImagicleCare Basic, software maintenance and best effort technical support service from a team of specialists ready to listen to you in 5 different languages (Italian, English, German, French and Spanish).

ImagicleCare Basic includes services granting a post-installation support for the first 12 or 36 months starting from the date of the first registration.
 
Period included
Product
12 months
all the Imagicle products excluded those listed below
36 months
  • Blue's Professional
  • Blue's Hotel Pro
  • Blue's One CTI TAPI
  • Blue's Voice Memory
 
 
After this initial free period, you need to subscribe a support plan for a continuous maintenance and support of our product. 
If you are longing for a more advanced support service, with predetermined and guaranteed response time and complete upgrades to the minor and major future software releases, you can subscribe to ImagicleCare Gold support & maintenance program. Learn more...
 
Support for all trial versions
Imagicle support is also granted during the 30 day evaluation period for every application and includes all ImagicleCare Basic services.
 
Warrant and support on hardware products
All Imagicle hardware products are covered by a 12 month warranty.
Hardware products include technical support service provided by the ImagicleCare Basic plan.  In case of fault during the warranty period, immediately contact the technical support department. After the fault is determined, the device return can be authorised for repair or replacement that will be carried out free of charge except for shipping costs that will be charged to the client. Should a found fault not be covered by warranty, we shall notify the repair costs to the client, before repairing the device.  This same procedures applies in case of expired warranty.
ImagicleCare Gold plan subscription does not modify above described warranty and support conditions covering hardware products.

 

Download available with controlled distribution only
This application is not available at this very moment for free download.
You can request a controlled distribution for testing it. Please send an e-mail to sales@imagicle.com.
We will back to you as soon as possible to share with you the goals and the opportunity of your testing.
You're welcome and thanks for your patience.

 

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