Integrate legacy fax server in new VOIP network

Overview|Panoramica
Requirements|Requisiti
Compatibility|Compatibilità
Documents|Documenti
Support|Supporto
Download|Download
Pricelist|Listino

Save money without changing your work habits		Compatible with all fax server
If the company is already using a traditional fax server, the change to a new IP fax server could not be justified despite the adoption of a new full VoIP communication system. Fax2IP is software that easily allows to integrate a traditional server fax with your new IP infrastructure. The full IP integration makes Fax2IP extremely convenient because it does not need hardware interfaces, and dedicated lines to connect to the PSTN or PBX.		Fax2IP is a 100% software component that acts as a gateway between the fax server and the Unified Communications infrastructure offering the possibility of using a single media gateway to connect to the PSTN for voice calls and faxes. Based on technology standards such as T.38 - H.323, Fax2IP Driver is a candidate to work with many of the most popular system on the market.

Manage fax driver

If you have more PBX you can save costs thanks to LCR service		Local or remote management console
Fax2IP can handle up to 9 PBX on the network and manage the Least Cost Routing, with a substantial reduction in the cost of fax calls. For example, if a company has two offices, one in Italy and one in China, you can route all faxes addressed to numbers from Italy and China to the PBX located in China (and vice versa), with a strong savings on international fax call charges.		The fax service can be fully managed locally or remotely, via the administrative console accessible via web.

Product	Class	ServerType	Notes
Fax2IP		ND	Depends on the server running the fax server it will be connected to.

Server Type

Server type real or virtual *	CPU	RAM	Disk space	Operating system
PC-Server A Class	3 Ghz	1GB	12 GB**	Microsoft Windows XP, Vista, 7 (32-64 bit***)
Server B Class	Any dual-core	4GB	20 GB**	Microsoft Windows 2003, 2008 Standard R1/R2 (32-64 bit***)
Server C Class	Any quad-core	8GB	20 GB**	Microsoft Windows 2003, 2008 Standard R1/R2 (32-64 bit***)
Server D Class	Any bi quad-core	16GB	20 GB**	Microsoft Windows 2003, 2008 Standard R1/R2 (32-64 bit***)
Server BE Class	Any dual-core	4GB	20 GB**	Microsoft Windows 2003, 2008 Enterprise R1/R2 (32-64 bit***)
Server CE Class	Any quad-core	8GB	20 GB**	Microsoft Windows 2003, 2008 Enterprise R1/R2 (32-64 bit***)
Server DE Class	Any bi quad-core	16GB	20 GB**	Microsoft Windows 2003, 2008 Enterprise R1/R2 (32-64 bit***)

*	Virtualization tested on VMware
**	StoneFax - 100 KB for each fax to be archived in case this option is activated SSAM - average of 3 MB for each extension message Billy Blue’s 4/Blue's Enterprise 4 – 2,5 GB each million calls
***	As of 2011.6 all the imagicle applications support 64 bit MS Windows Server OS. If you are planning to use TAPI based applications (as Blues' Attendant), please verify your PBX TAPI driver does support 64 bit OS. If not supported we recommend to use a 32 bit OS or check with our sales team how implementing your solution as some workarounds are available. Ex: Cisco UCM does NOT support 64 bit TAPI driver until version 8.5.

Platforms listed in the following table have been verified for operating with the product. Imagicle solutions are based on technological stardards and therefore candidate to operate with many of the most used systems present on the market. Should your system not be listed, please contact our technical department to verify the interoperability.

Corporation	System	Release
Alcatel - Lucent	OmniPCX Office (SIP)	7.x, 8.x
Alcatel - Lucent	OmniPCX Enterprise (SIP, H.323)	7.x, 8.x, 9.x
Digium	Asterisk (SIP)	04.01,1
Audiocodes	MP1xx, Mediant (H.323, SIP)	5.x
Avaya	Communication Manager (H.323, SIP)	4.x, 5.x
Avaya	IP Office (SIP)	5.x
Avaya	Aura (SIP)
CISCO	Unified Communication Manager (H.323, SIP)	4.x, 5.x, 6.x, 7.x, 8.x
CISCO	Unified Communication Manager Express (H.323, SIP)	4.x, 7.x, 8.x
CISCO	UC500 (H.323, SIP)	4.x, 7.x, 8.x
Cisco Gateways	18xx, 28xx, 38xx, 19xx, 29xx, 39xx (H.323, SIP)	12.4 or higher
CDC	Dexgate (SIP)	2.x
Ericsson	MX-ONE (SIP)	3.x
Innovaphone	IP302, IP305, IP800, IP6000	5.x, 6.x, 7.x
Nortel	CS1000 (SIP)	5.5 or higher
Patton	Smartnode 4554, 4960 (SIP)	5.x
Samsung	OfficeServ 7xxx (SIP)	4.x
Selta	SAMIP (SIP)	2.x
Mitel	3300 Mxe (SIP)	9.x
Siemens HiPath	8000 (SIP)	3.x

Document Name	DocType	Language
StoneVoice Application Suite 2011	Brochure	ITA
StoneVoice Application Suite 2011	Brochure	ENG
Fax2IP - System guide - Cisco UC	Online documentation	ENG
Fax2IP - System guide - Cross Platform	Online documentation	ENG
Caratteristiche Server Imagicle	Manual	ITA
Imagicle Server details	Manual	ENG
Imagicle EULA	End User License Agreement	ENG

Support & Software Maintenance included

Every Imagicle product includes ImagicleCare Basic, software maintenance and best effort technical support service from a team of specialists ready to listen to you in 5 different languages (Italian, English, German, French and Spanish).

ImagicleCare Basic includes services granting a post-installation support for the first 12 or 36 months starting from the date of the first registration.

Period included	Product
12 months	all the Imagicle products excluded those listed below
36 months	Blue's Professional Blue's Hotel Pro Blue's One CTI TAPI Blue's Voice Memory

After this initial free period, you need to subscribe a support plan for a continuous maintenance and support of our product.
If you are longing for a more advanced support service, with predetermined and guaranteed response time and complete upgrades to the minor and major future software releases, you can subscribe to ImagicleCare Gold support & maintenance program. Learn more...

Support for all trial versions

Imagicle support is also granted during the 30 day evaluation period for every application and includes all ImagicleCare Basic services.

Warrant and support on hardware products

All Imagicle hardware products are covered by a 12 month warranty.

Hardware products include technical support service provided by the ImagicleCare Basic plan. In case of fault during the warranty period, immediately contact the technical support department. After the fault is determined, the device return can be authorised for repair or replacement that will be carried out free of charge except for shipping costs that will be charged to the client. Should a found fault not be covered by warranty, we shall notify the repair costs to the client, before repairing the device. This same procedures applies in case of expired warranty.

ImagicleCare Gold plan subscription does not modify above described warranty and support conditions covering hardware products.

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Document Name	Description	Language	Version	Trial
Application Suite Requirements full (370 Mb)	requirements installation	ALL	2011
Stonevoice Application Suite 2011	full installation for Cisco Call Manager	ITA, ENG, FRA, DEU, ESP	2011.12.1	Billy Blue's 4: 30 days, 5000 calls max Blue's Attendant: 30 days Blue's One CTI Enterprise: 30 days Concerto: 30 days, no g.729 IVR Manager: 30 days, 1 gateway QueueManager Enterprise: 30 Days, 4 channels, no g.729 QueueManager Professional: 30 days Speedy: 30 days SSAM: 30 days, 1 channel, no g.729 StoneFax: 30 days, 2 channels StoneLock: 30 days
Stonevoice Application Suite 2011	full installation for Cisco Call Manager Express	ITA, ENG, FRA, DEU, ESP	2011.12.1	Billy Blue's 4: 30 days, 5000 calls max Concerto: 30 days, no g.729 IVR Manager: 30 days, 1 gateway QueueManager Enterprise: 30 Days, 4 channels, no g.729 QueueManager Professional: 30 days Speedy: 30 days SSAM: 30 days, 1 channel, no g.729 StoneFax: 30 days, 2 channels StoneLock: 30 days
Cross Platform Application Suite	full installation	ITA, ENG, FRA, DEU, ESP	2011.12.1	QueueManager Enterprise: 30 Days, 4 channels, no g.729 Speedy: 30 days SSAM: 30 days, 1 channel, no g.729 StoneFax: 30 days, 2 channels Blue's Attendant: 30 days

In the following tables you find all the items you may need: Standard Products, Product Bundles, Optional modules, Expansions and Upgrades.

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You may consider to buy a special Product Bundle instead of a Standard Product to obtain a better solution at a dramatically convenient price.

You require an Expansion license in order to extend your standard license for example up to the number of extensions monitored with your accounting and billing software, or to expand the number of channels for you IP Fax server.

You require an Upgrade license in order to upgrade to the new version of your product. If your product is covered by an Imagicle Care Gold Plan the upgrades are free of charge for you.

Standard Products

Product code	Description	Notes
IM121-2L	Fax2IP driver 2 chan.	license for 2 channels (concurrent incoming-outgoing faxes)
IM121-4L	Fax2IP driver 4 chan.	license for 4 channels (concurrent incoming-outgoing faxes)
IM121-8L	Fax2IP driver 8 chan.	license for 8 channels (concurrent incoming-outgoing faxes)
IM121-12L	Fax2IP driver 12 chan.	license for 12 channels (concurrent incoming-outgoing faxes)

Expansions

Product code	Description	Notes
IM121-2E	Fax2IP driver exp. 2-4	license for expanding the number of channels from 2 up to 4
IM121-4E	Fax2IP driver exp. 4-8	license for expanding the number of channels from 4 up to 8
IM121-8E	Fax2IP driver exp. 8-12	license for expanding the number of channels from 8 up to 12