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Imagicle Academy  
 
“We are ready to provide you a packaged and complete training path for getting you confident in every project with our products.
Attending the Imagicle courses is the chance to learn more about our applications and our people.”
 
 
 
Christian Bongiovanni 
CO-CEO and CTO
Imagicle UC3 training courses
In a context where changes happen continuously, especially when telecommunication technologies are concerned, Imagicle product sales, installation and maintenance activity must be supported by a rock solid knowledge base.
Imagicle Academy represents a number of training steps aiming to the enhancement of your technical and sales skills concerning Imagicle products.

 

 

Imagicle Academy online courses - Q1 calendar
Imagicle online courses are web meeting session starting from 2:30PM (CET/CEST).
Online courses are held in English, consitisting in an advanced thematic class concerning one the solutions developed by Imagicle.

 

 Calendar
Date
Time (CET/CEST)
Topic
Target  
3 February
2:30pm - 5:30pm
Billy Blue's 4 - Accounting & Billing 
  • Accounting & Billing
  • 2:30pm  – Start session
    - Main features
    - Architecture and components
    - Configuration steps (product and PBX)
    - Use and troubleshooting
    - License models
  • 5:30pm - End session
Technical and Pre-sales
 
10 February
2:30pm - 5:30pm
Cisco and Cross Platform App Suite
installation and configuration  
  • Installation and users list configuration
  • 2:30pm  – Start session
    - Main features
    - Architecture and components
    - Configuration steps (product and PBX)
    - Use and troubleshooting
    - License model
  • 5:30pm - End session
Technical and Pre-sales
 
24 February
2:30pm - 5:00pm
What's new in Cisco and Cross Platform
Application Suite 2012  
  • Overview 2012 news
  • 2:30pm  – Start session
  • 5:00pm - End session
Technical and Pre-sales
 
9 March
2:30pm - 4:30pm
Skystone - Audio & Video Skype gateway  
  • Skype Audio-Video gateway
  • 2:30pm  – Start session
    - Main features
    - Architecture and components
    - Configuration steps (product and PBX)
    - Use and troubleshooting
    - License model
  • 4:30pm - End session
Technical and Pre-sales
 
23 March
2:30pm - 4:30pm
Blue's Attendant - Operator Console
  • Attendant Console
  • 2:30pm  – Start session
    - Main features
    - Architecture and components
    - Configuration steps (product and PBX)
    - Use and troubleshooting
    - License model
  • 4:30pm - End session
Technical and Pre-sales
 
6 April
2:30pm - 5:00pm
Queue Manager Enterprise  - ACD
  • Automatic Call Distribution
  • 2:30pm  – Start session
    - Main features
    - Architecture and components
    - Configuration steps (product and PBX)
    - Use and troubleshooting
    - License model
  • 5:00pm - End session
Technical and Pre-sales
 
20 April
2:30pm - 5:30pm
StoneFax - IP Fax Server
  • IP Fax Server
  • 2:30pm  – Start session
    - Main features
    - Architecture and components
    - Configuration steps (product and PBX)
    - Use and troubleshooting
    - License model
  • 5:30pm - End session
Technical and Pre-sales
 
 

 

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