Imagicle News

February 2012

A great success for Imagicle solutions presented at Cisco Live London 2012.
A special occasion where Customers and Cisco people could appreciate live the new mobile Apps for Cisco CIUS and iPAD/iPhone, the new Blue’s Attendant Console, Queue Manager Enterprise and other Imagicle applications such as Billing, Fax and Directory.

February 2012

UC go mobile thanks to Imagicle Apps for CIUS on Cisco AppHQ After launching Apps for iPhone/iPad available on the AppStore, with Imagicle Fax, Imagicle has launched its first App for Cisco AppHQ, the applications eco system especially designed for Cisco CIUS, which includes the main applications of this field, directly selected by Cisco. Cisco AppHQ is an exclusive portal offering functionality to final users and IT managers, currently unavailable on other application stores.

February 2012

The latest Cisco Solutions Catalog is launched: Imagicle is always present! The latest Solutions Catalog was launched at London’s Cisco Live!. A portal that especially presents Cisco Technology products and solutions. The distinctive presence of Imagicle applications on this portal, along with the Cisco Preferred Solution Developer Partner level, reserved to as little as 28 Companies around the world, make Imagicle the worldwide referring point of the Unified Communications.

January 2012

Come and visit us at Cisco Live in London.
Imagicle, after sponsoring the Cisco One AFRICA Partner Summit in Capetown last June and the Cisco EMEA Collaboration Partner Summit in Barcelona last December, is one of the exhibitor at Cisco Live in London.

December 2011

This Christmas comes with Imagicle Mobile Apps. Useful, beautiful and free.
With the Imagicle Apps the Unified Communications go mobile. Access on your application everywhere and anytime from your tablet/smartphone. Available on Cisco AppHQ Marketplace, on Android Market and on AppStore.

December 2011

Imagicle is Silver sponsor of Cisco EMEA Collaboration Partner Summit.
Barcelona, 12-14 December 2011

Imagicle, after sponsoring the Cisco One AFRICA Partner Summit in Capetown last June, is Silver Sponsor at the main Cisco event in EMEA, with brand new solutions and a disruptive announcement. In the Imagicle booth at the Technology Solution Forum will be presented the brand new solutions for Cisco CIUS and iPAD/iPhone as well as the new Blue's Attendant Console, Queue Manager Enterprise and other applications. Once again, all the EMEA(R) Cisco partners have the opportunity to evaluate a profitable business partnership by choosing Imagicle as their preferred application partner.

September 2011

Imagicle has now achieved the SILVER Independent Software Vendor of the Microsoft Partner Program competence!

September 2011

July 2011

Imagicle and ESTOS to announce the startup of a strategic technology partnership

Imagicle, an independent software vendor of applications to complete the vendor’s Unified Communications platforms, and ESTOS, an independent software vendor of Unified Communications, announce the start up of a technology partnership to merge the UC expertise, complementary product portfolio and footprint to bring additional value and opportunities to their channel partners and customers.
more >>

July 2011

Introducing the new Stonesuite. Now available for 64 bit servers.
Starting from the mint new 2011.6 version, Stonevoice Application Suite fully supports 64 bit Microsoft Windows Server 2008 R2 operating systems.

Find out about all StoneSuite new features >>

July 2011

Great success for Imagicle solutions
at Cisco events in Africa and Holland.

A perfect partnership!		Imagicle App Suite for Cisco UC
Imagicle, as a Cisco Preferred Solution Developer, has been one of main sponsors at Cisco event in Cape Town and partecipated with its own stand at Amsterdam. These two important events have strengthen and created new relationships with international partners and Imagicle solutions for Cisco have been very successful in terms of audience and appreciation.		The new solutions dedicated to Customer service have aroused particular appreciation: Blue's Attendant (Attendant Console), Queue Manager Enterprise (Automatic Call Distribution), Blue’s One CTI Enterprise (CTI client-server solution), Speedy Enterprise (directory management), IVR Manager Enterprise and, of course, Billing and Fax Server. These solutions complement the portfolio for Cisco UC systems, from today compatible also with Windows Server 2008 64 bit.

June 2011

Blue's Attendant and Queue Manager Enterprise graduated.
Another two Imagicle products can today be accounted as Cisco Compatible with Cisco UCM 8.x!

download Cisco certification for Blue's Attendant >> download Cisco Certification for Queue Manager >>

Giugno 2011

May 2011

Monitor and improve your Customer Service

Find out about the ultimate queue and attendant
Imagicle solutions for Cisco, Avaya and other PBX’s.

Monitor in real time how many operators are available or in a conversation, average answer time and all the information you need to satisfy your Customers.

Blue’s Attendant Enterprise and Queue Manager Enterprise allow you to monitor, in real time, the quality of the service you are offering your Customers. Get to know exactly the number of available operators on each queue or in a conversation, the average answer time, how long operators are logged for, how long conversations are, how many calls are processed and how many are dispatched to the overflow queue.
Thanks to a wide range of ready to use historical reports, Blue’s Attendant Enterprise real time dashboards and Queue Manager Enterprise Wallboard for your to display on an LCD monitor of your Call Centre room, you will achieve full control over the services you offer.

Find out how we use our solutions in our business>>

March 2011

Introducing the new Blue’s Attendant.

The best way to answer your customer needs.

The most complete and easy to use operator console for your company.

Imagicle is proud to introduce Blue’s Attendant, the operator console software solution that simplifies the job for all your company telephone operators (including partially sighted and blind operators).
Managing incoming calls has never been so easy: you will see the name of the caller treated accordingly to VIP status, check the status of your colleagues at a glance and park or even transfer the call directly to a busy extension (camp-on). Blue’s Attendant is available in two versions, Professional and Enterprise.

find more >>

March 2011

New Price List 2011
Richer content, faster, easier. Check out the new Imagicle price list, updated on March 1st. new products (new attendant console, new CTI, new ACD with reporting) new bundles all prices with discounts reserved to you all the accessories, professional support services to complete your offer in just a momentnuovi prodotti (nuova attendant console, nuovo CTI, nuovo ACD con reporting)
All prices online Starting with this version, Imagicle price list can be consulted directly from the page of each product. Once logged in with your credentials, in the "Price lists" area of the product, you can see all the available versions on the fly, bundles, accessories, and services for professional support services for the existing product and, of course, all prices. This way, you do not waste time searching for the product of all pages of the price list, complete your offer in a moment and you're always sure you have chosen the correct version.

February 2011

Imagicle is proud to present SkyStone Video at Cisco Collaboration Breakfast, Vimercate – Rome

Tuesday, February 22nd Imagicle presented SkyStone Video to all Cisco partners

Imagicle attended Cisco Collaboration Breakfast, dedicated to the latest Video solutions, held on Tuesday, February 22nd, in Vimercate-Rome and WebEx.

A meeting where Cisco partners could experience the potentials of imagicle video solutions that perfectly match and fulfil Cisco video offer.

SkyStone Video is an innovative and unique Imagicle Technology available today to fully integrate all the Video and Unified Communications projects. Combined with our latest customer service applications such as Blue’s Attendant Console and Queue Manager Enterprise, it represents a very special solution.

December 2010

Can't do any better! Imagicle is now Cisco Preferred Solution Developer Today Imagicle has reached the highest grade of Cisco Technology Certification and is one among the only 28 worldwide companies.
	"We are proud of this certification as it will allow us to work closer with Cisco for a joint go to market to fill the solution gap and expand the Cisco UC capabilities”
	Christian Bongiovanni CO-CEO and CTO

Find more >>

November 2010

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Keep yourself up to date with the latest
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and sales news

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August 2010

Stonevoice Application Suite also for Cisco UC 8.x.

The Stonevoice Application Suite has been verified also for the latest version of the Cisco UC platforms: 8.0.
From now on, you can simply use a single application suite for any project requiring a technology evolution and update, from version 4 to all latest releases.

Find more >>

April 2010

Imagicle gets closer to its Partners.
On April, 1st starts new office in Treviso.

On April, 1st 2010 Imagicle strengthen its presence in Italy starting a new office in Treviso, in Viale della Repubblica 153, at the Metiservice Centre.

"The Triveneto plays a very relevant role in the Italian economic scenario: companies in such regions are dynamic and innovative. I am sure our presence in such territory will give birth to new synergies" says Massimo diPuccio, Imagicle Co-CEO, Chief Marketing & Sales Officer, supporting the decision of starting a new local unit.

The start of this new branch, after those in Rome and Milan, represents the intention of the Company of investing resources and energies on the Italian Territory in order to get closer, even physically, to its Partners, to all small, medium and large companies of the Territory. Communication will be easier, faster and more direct, furthermore it will lead to a more effective support to the partner projects and will lead to quicker reaction to the customer requests.